Teamwork.com review

Teamwork.com is a professional services automation (PSA) platform for agencies and other teams delivering work to clients. It combines project planning with resource, time, cost and profitability tracking, so the goal is not just to see which tasks are late but whether client work is on budget and making money.

Teams can manage projects, work requests, tasks and tickets, then plan capacity by skill or role. Logged hours feed into reporting and forecasting, while cost and budget tracking helps teams monitor project margins. The product also offers integrations and AI tools that can draft reports, price work, summarize information and flag risks using delivery data.

That makes Teamwork.com a better fit for teams that need to manage client delivery and project economics together than for people looking only for a basic to-do list. The pricing page lists a free plan and a 14-day free trial; paid plans add capacity, though seat minimums and usage caps matter.

Teamwork.com’s main advantage is connecting delivery work to the business side of client projects. A team can plan tasks and tickets, track hours, watch budgets and margins, and use reports and forecasts to spot delivery or resourcing issues. That is useful when project managers need to answer not only “what is happening?” but also “are we staffing and pricing this work sensibly?”

The feature set is especially relevant to services teams:

• Resource planning can organize capacity and future needs by skill or role.
• Time tracking and profitability tools connect logged work with project costs, budgets and margins.
• Reporting and forecasting cover delivery, resourcing and margin, with forecasts based on logged work.
• AI tools can draft reports, price work, summarize information and flag risks using live delivery data, according to the product overview.

There is also a free tier for small teams: the pricing information lists up to 5 users, 5 projects, 100MB of storage and 100 automations per month. For a small operation checking whether a PSA workflow suits its needs, that is a low-commitment starting point before moving to a paid plan.

The plan limits can make the headline price less useful than it looks. Basics costs $9.99 per user/month billed annually or $13.99 monthly, but requires at least 3 users; it caps teams at 300 projects, 100GB of storage and 5,000 automations per month. Accelerate requires 5 users and costs $24.99 annually or $29.99 monthly per user. It allows up to 600 projects, 250GB and 20,000 automations monthly. Both list 150 API requests per minute.

Optimize and Enterprise have custom pricing, so the cost is not published. Optimize lists unlimited projects, 500GB and 100,000 automations monthly; Enterprise lists unlimited projects, 1,000GB and the same automation cap. Seat limits are not published for either. A Reddit user said their bill was about $50 a month after downsizing, while contractors resisted using the tracking system; that is one account, not a typical price. Another Reddit thread describes seeking outside help for setup after receiving a video link for a demo, with partners offering paid onboarding. These reports are worth checking against your own onboarding needs.

Teamwork.com lists a free plan for up to five users, five projects and 100MB of storage. Paid plans start at $9.99 per user/month on annual billing, but Basics requires at least three seats: that works out to $29.97/month equivalent, billed annually. Month-to-month Basics is $13.99 per user, or $41.97 for the minimum three seats.

Accelerate costs $24.99 per user/month annually or $29.99 monthly, with a five-seat minimum. That makes the annual-billing minimum $124.95/month equivalent, billed annually. It raises the caps from 300 to 600 projects, 100GB to 250GB storage, and 5,000 to 20,000 automations per month. The jump is substantial if you need those limits—or simply need a paid plan with five seats.

Optimize and Enterprise require custom quotes; seat limits are not published. The listed data shows no add-ons. A 14-day free trial is available, but confirm seat counts and billing terms before switching.

Before moving, map your active client projects, tasks and tickets, logged time, resource plans, budgets and reporting needs. Teamwork.com covers those workflows, but the published published material does not specify migration tools, supported import formats, export options or data-retention terms. Get written answers on what can be moved out, including time and financial records, before making it the source of truth for project profitability.

Seat minimums may also shape a move: Basics requires three users and Accelerate five, while paid-plan pricing for Optimize and Enterprise is custom. That can make a small team reconsider its fit as needs change. The published material contains no Reddit posts or comments, so we can’t substantiate specific reasons users leave or claim that a particular migration problem is common. Ask vendors to document export scope, migration support, and how they handle data after cancellation; don’t assume those details from the feature list.