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It's a split decision.
Choose Smartsheet for enterprise project and portfolio visibility, connected workflows, and resource planning; Pro starts at $9 per member/month billed annually ($12 month-to-month). Choose Teamwork.com for client-service work where time, project costs, budgets, margins, and resourcing matter; it offers a free tier for up to five users, while Basics starts at $9.99 per user/month billed annually ($13.99 month-to-month). Neither is a universal upgrade: match the platform to the work.
01Side by side
| Smartsheet | Teamwork.com | |
|---|---|---|
| Starting price | $9/member/month annually; $12 monthly | $9.99/user/month annually; $13.99 monthly |
| Free plan | No free plan listed | Free for up to five users |
| Best for | Enterprise work, projects, and portfolios | Client projects and professional services teams |
| Core strength | Portfolio visibility and connected workflows | Project profitability, time, and resourcing |
| Learning curve | Review rates ease of use 6 | Review rates ease of use 7 |
| Integrations and data | Connectors listed; Pro has 20GB storage | Integrations listed; Basics has 100GB storage |
| Team and seat costs | Pro covers 1–10; Business requires 3+ members | Basics requires 3; Accelerate requires 5 users |
| Support | Review score 5; paid support options listed | Review score 6; support details not published |
Smartsheet Choose Smartsheet if
- Choose Smartsheet if you manage structured PMOs and portfolios.
- Choose Smartsheet if you need cross-team resource and capacity planning.
- Choose Smartsheet if its $9 annual Pro price fits your team.
Teamwork.com Choose Teamwork.com if
- Choose Teamwork.com if you deliver projects for clients.
- Choose Teamwork.com if tracking time, costs, and margins matters.
- Choose Teamwork.com if you want a free plan for up to five users.
02Pricing compared
Smartsheet’s Pro plan is $9 per member/month billed annually or $12 month-to-month, with 1–10 members, unlimited contributors and 250 automations per month. It has no free plan listed. Business costs $19 annually or $24 monthly per member, and includes unlimited automations; Enterprise and Advanced Work Management pricing is custom. Dynamic View starts at $125/month and Data Shuttle at $100/month for Business and Enterprise.
Teamwork.com has a free tier for up to five users and five projects. Its Basics plan is $9.99 per user/month annually or $13.99 monthly, with a three-user minimum and a 300-project cap. Accelerate starts at $24.99 annually or $29.99 monthly, requires five users and allows up to 600 projects. So compare the required seats and project limits, not just the entry price.
03Features and depth
Smartsheet is geared toward enterprise work, project and portfolio visibility, connected workflows and resource planning. Its listed capabilities include dashboards, workload and capacity planning, milestone and dependency tracking, and centralized intake and approvals. It also offers client collaboration portals, resource forecasting and AI-powered customer reporting. The higher-tier Advanced Work Management package lists Advanced Portfolios and Dynamic View.
Teamwork.com is more specifically aimed at professional services teams delivering client projects. Alongside tasks, work requests and tickets, its feature set includes time tracking, project cost and budget tracking, margin reporting, and capacity planning by skill or role. It can forecast from logged work, while its AI agents are described as drafting reports, pricing work, summarizing information and flagging risks using live delivery data.
The practical split: Smartsheet emphasizes portfolios and connected enterprise workflows; Teamwork.com puts client delivery economics—hours, budgets and margins—closer to the center. Choose based on which information your team needs to manage day to day.
04Ease of use and learning curve
Neither product is an obvious pick for every team. Smartsheet’s listed capabilities span portfolio visibility, resource planning, intake workflows and enterprise controls, so teams that only need basic project tracking may be paying for scope they do not need. Its review rates ease of use at 6 and value at 6.
Teamwork.com’s client-work focus may fit agencies and service teams more directly, but its paid plans have minimum seat counts: three for Basics and five for Accelerate. That can complicate a small team’s cost comparison. Its review rates ease of use at 7, with value at 6. We’d compare the workflows and required seats before treating either as the simpler or cheaper option.
Questions people ask
Which is better for agencies, Smartsheet or Teamwork.com?
Teamwork.com is the more directly targeted option for client-service work: its listed features cover time tracking, project costs, budgets, margins, resourcing and forecasts. Smartsheet may suit an agency managing broader portfolios, intake and cross-team capacity. The better fit depends on whether client profitability or portfolio coordination is the priority.
Does Smartsheet have a free plan?
The published Smartsheet pricing lists Pro, Business, Enterprise and Advanced Work Management, but no free plan. Pro is listed at $9 per member/month billed annually or $12 month-to-month. The pricing data does not specify a free trial, so we would confirm trial availability directly before switching.
What are Teamwork.com’s project limits?
The Free plan allows up to five projects, Basics allows up to 300, and Accelerate allows up to 600. Optimize and Enterprise list unlimited projects. The published pricing also lists seat minimums of three for Basics and five for Accelerate; Optimize and Enterprise seat limits are not published.
Can Teamwork.com track project profitability?
Yes. Teamwork.com’s listed features include tracking project costs, budgets and margins, plus time tracking and reporting based on logged work. Its reporting and forecasting capabilities are described as covering delivery, resourcing and margin. The published details do not specify how profitability calculations are configured.