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Paid plans start at $25/mo.
Front starts at $25 per seat per month on Starter, with annual billing; Professional is $65 and Enterprise is $105. The pricing page says annual billing saves 24%, but does not publish monthly-billed rates. There is no free plan, though Front lists a 14-day free trial. Watch the caps: Starter has 10 seats and one channel type, while Professional allows 50 seats and five workspaces. Copilot, Autopilot, WhatsApp and higher API limits can add costs.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Starter | $25 | — | Small teams starting with single-channel support |
| Professional | $65 | — | Teams needing omnichannel support and reporting |
| Enterprise | $105 | — | Larger teams needing advanced AI and controls |
Add-ons and overages
- Autopilot: starting at $0.39 per conversation
- Copilot: $20 per seat per month on Starter and Professional; included in Enterprise
- Native WhatsApp: Meta-billed costs plus a 20% admin fee; available on Professional and Enterprise
- API rate limit increase: $200 per 100 API requests per minute per month; available on all plans
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Starter (max. 10) | $25 | $125 | $250 | — |
| Professional (max. 50) | $65 | $325 | $650 | $1,625 |
| Enterprise | $105 | $525 | $1,050 | $2,625 |
02What the plan grid doesn't tell you
Monthly rates not listed
The listed plan prices are for annual billing. Front says it saves 24%, but does not publish monthly-billed prices.
Autopilot is usage-priced
Autopilot starts at $0.39 per conversation, so the cost depends on conversation volume.
Copilot costs extra
Copilot is $20 per seat per month on Starter and Professional. It is included in Enterprise.
WhatsApp and API fees
Native WhatsApp adds Meta-billed costs plus a 20% admin fee. An API rate-limit increase costs $200 per 100 requests per minute per month.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams starting with one channel | Starter | Starts at $25 per seat per month annually, with up to 10 seats, one channel type and 10 automation rules. |
| Teams needing omnichannel and reporting | Professional | Starts at $65 per seat per month annually and adds omnichannel support, advanced analytics, up to 50 seats and five workspaces. |
| Larger teams needing AI and controls | Enterprise | Starts at $105 per seat per month annually. It includes Copilot, QA and CSAT, plus unlimited rules and workspaces. |
04Is Front worth the money?
Front can make sense when support, sales and operations need shared customer context, handoffs and interaction reviews across channels. The trade-off is per-seat pricing and feature gates: Starter is single-channel, Professional is the first omnichannel tier, and Enterprise includes Copilot, QA and CSAT. Autopilot, WhatsApp and API-limit charges complicate budgeting. Compare the expected seat count and add-ons, not just the $25 annual-billed starting price. Monthly-billed costs are not published.
Front pricing FAQ
What does up front pricing mean?
For Front, the listed plan prices are per seat per month with annual billing. The pricing page says annual billing saves 24%, but does not publish monthly-billed rates. It does not list a separate upfront fee, so check the billing terms before choosing a plan.
Is the Front app free?
No free plan is listed. Front offers a 14-day free trial, and the Starter plan begins at $25 per seat per month with annual billing. The pricing page does not publish the monthly-billed rate.
What is upfront pricing in Uber?
That is a separate Uber fare question, not a Front subscription charge. The Front pricing information available here does not define Uber's upfront pricing or state its fare rules, so we can't verify what Uber currently means by the term.
What is Front cost?
The pricing page lists Starter at $25, Professional at $65 and Enterprise at $105 per seat per month with annual billing. It says annual billing saves 24%, but monthly-billed rates are not published. There is no free plan; a 14-day trial is available.