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Category · 15 tools · 4 comparisons

Live chat software

These tools let businesses chat with customers and manage messaging conversations.

Our ranked shortlist: the best live chat software →

At a glance

Tools tracked
15
Entry plans
$12–$2,500/mo
Typical entry plan
$19/mo
Free plan
7 of 15
Cheapest paid
Chaty, $12/mo
Best value score
tawk.to, 9/10

Every tool we cover

Price tracker →
ToolScoreFromTop listed planFree planTrialPages
Chatwoot7.8$19/mo$99/moYes15 daysReviewPricingAlternatives
Chaty7.2$12/mo$63.20/moYes—Review
respond.io7.2$79/mo$279/moNo7 daysReviewPricingAlternatives
tawk.to7.0Free*—Yes—ReviewPricingAlternatives
Glia6.8Custom*—No—Review
Crisp6.8$45/mo$295/moYes14 daysReviewPricingAlternatives
Wazzup6.8$12/mo$72/moNo3 daysReview
Olark6.8$29/mo$400/moNo14 daysReviewAlternatives
LiveChat6.5$19/mo$79/moNo14 daysReviewPricingAlternatives
Callbell6.5$15/mo*$17/moYes7 daysReviewAlternatives
Superchat6.3€79/mo*€249/moYes—Review
Kindly6.2Custom*—No—Review
Verloop.io6.2Free*—Yes—Review
LivePerson5.3Custom*—No—ReviewAlternatives
Drift5.2$2,500/mo*$2,500/moNo—ReviewPricingAlternatives

* Lower confidence: the vendor's pricing page couldn't be read directly or didn't list every price, so the figure was compiled from other public sources and may be incomplete. Check the vendor's page before you buy.

Head-to-head

Highest scored

Live chat software: quick answers

How much does live chat software cost?

Paid plans for the 15 live chat tools we track start between $12 and $2,500 a month, and the typical entry plan is about $19 a month. 7 of them have a free plan. Glia, Kindly and LivePerson don't publish a starting price. Prices are the vendors' own, checked Nov 7, 2026; most quote the per-month price when billed annually.

Which live chat tool is the cheapest?

Chaty has the lowest paid entry plan at $12 a month, followed by Wazzup at $12. If you can live with limits, Chatwoot, Chaty, tawk.to and Crisp have a free plan.

Which live chat tools have a free plan?

Chatwoot, Chaty, tawk.to, Crisp, Callbell, Superchat and Verloop.io have a free plan. respond.io, Wazzup, Olark and LiveChat offer a free trial instead. Free plans are usually capped on usage, seats or features; each review lists the limits.

Which live chat tool scores highest in our reviews?

Chatwoot scores highest at 7.8/10. Good multichannel value from $19 per agent; voice and automation cost more. On value for money alone, tawk.to rates best (9/10).