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Paid plans start at $45/mo. There's also a free plan.
Crisp has a free plan, then paid plans start at $45 per workspace per month for Mini. The pricing page lists $95 for Essentials and $295 for Plus; Enterprise is custom. Prices are monthly, and annual pricing is not published. The free tier gives you two seats but zero AI credits, while paid tiers list AI-credit amounts, automated-conversation estimates and customer-profile caps. Check those limits against your team size and AI use before comparing Crisp with other support tools.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | — | $0 | Solopreneurs and entrepreneurs |
| Mini | — | $45 | Early-stage companies |
| Essentials | — | $95 | Small companies needing full-featured support |
| Plus | — | $295 | Medium-sized businesses needing AI support |
| Enterprise | — | Quote | Large-scale companies |
Add-ons and overages
- Additional agents: $10 per month; listed for Plus.
02What the plan grid doesn't tell you
Workspace, not per seat
Prices are per workspace per month. Free includes 2 seats, Mini 4, Essentials 10 and Plus 20+; check the seat count against your team.
AI credit limits
Free includes 0 AI credits; Mini, Essentials and Plus list $5, $25 and $75. The pricing page does not explain how credits are consumed.
Conversation estimates
Automated conversations are listed as around 90 on Mini, 450 on Essentials and 1,350 on Plus. Pricing for usage beyond those estimates is not published.
Additional agent fee
An additional agent is listed at $10 per month for Plus. The pricing page does not say whether this add-on is available on other plans.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Solo operators | Free | It includes 2 seats and 100 customer profiles, but no AI credits. |
| Early-stage teams | Mini | At $45 per month, it lists 4 seats, around 90 automated conversations and 5,000 customer profiles. |
| Small support teams | Essentials | For $95 per month, it lists 10 seats, around 450 automated conversations and 50,000 customer profiles. |
04Is Crisp worth the money?
Crisp can make sense when a team wants chat, a shared inbox, CRM and AI support in one suite rather than sourcing those functions separately. The entry paid tier is $45 per workspace monthly, but the grid leaves two budgeting questions open: annual pricing and how AI credits are consumed. Free includes zero AI credits, so it provides no included AI allowance to assess. Plus lists $75 in credits and around 1,350 automated conversations for $295 monthly.
Crisp pricing FAQ
What is the cheapest paid Crisp plan?
Mini is the least expensive paid plan at $45 per workspace per month, according to the pricing page. It includes four seats, around 90 automated conversations, $5 in AI credits and 5,000 customer profiles. Crisp also lists a free plan.
What does Crisp’s free plan include?
The Free plan costs $0 per workspace per month and includes two seats, zero AI credits and 100 customer profiles. The plan grid calls it free forever. It does not list an AI-credit allowance for Free.
Does Crisp offer annual billing or a discount?
Crisp’s pricing page lists monthly prices per workspace and does not publish annual pricing. We can’t confirm an annual discount or annual contract price from the published grid. Contact Crisp for Enterprise custom pricing rather than relying on a listed amount.
Does Crisp have a free trial?
Crisp lists a 14-day free trial, but the pricing details do not specify which plans or features it covers, or what happens when it ends. Confirm trial scope and billing terms with Crisp before relying on it.