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Paid plans start at $79/mo.
Respond.io starts at $99 per month month-to-month, or $79 per month with annual billing ($948 upfront). Growth is $199 monthly or $159 annually, and Advanced is $349 or $279. There is no free plan, but the vendor lists a 7-day trial. The headline price is only part of the bill: Growth and Advanced charge for extra active contacts, while additional users, AI credits and WhatsApp usage can also raise costs.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Starter | $79 | $99 | Small teams managing shared conversations |
| Growth | $159 | $199 | Teams using automation and campaigns |
| Advanced | $279 | $349 | Tech-savvy teams needing integrations |
| Enterprise | — | Quote | Large teams needing tailored limits |
Add-ons and overages
- Additional users: $12/month on Starter, $20/month on Growth and $24/month on Advanced
- Extra Monthly Active Contacts: $12 per 100 on Growth; $15 per 100 on Advanced
- Extra AI credits: $15 per 1,000; on-demand billing has a 200% allowance cap
- WhatsApp fees are not included; Meta charges based on usage
02What the plan grid doesn't tell you
Additional user fees
Extra users cost $12/month on Starter, $20 on Growth and $24 on Advanced, so listed user counts are not hard ceilings.
Active contact charges
Growth and Advanced start with 1,000 Monthly Active Contacts. Extra contacts cost $12 per 100 on Growth and $15 per 100 on Advanced.
AI credit overages
Extra AI credits cost $15 per 1,000. The pricing details list a 200% allowance cap for on-demand billing.
WhatsApp usage fees
WhatsApp fees are not included; Meta charges based on usage.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams sharing conversations | Starter | It includes 5 users, 5,000 AI credits, team and custom inboxes, a mobile app and basic reports. |
| Teams automating campaigns | Growth | It includes 10 users, 1,000 starting Monthly Active Contacts, 10,000 starting AI credits, broadcasts, workflows and AI Agents. |
| Teams needing integrations | Advanced | It includes 10 users, 1,000 starting Monthly Active Contacts, 20,000 starting AI credits, multiple workspaces and single sign-on. |
04Is respond.io worth the money?
Respond.io can make sense when a team needs more than a shared inbox: the product brings messaging, calls, email, lead management, automation and AI Agents into one platform. But the price is harder to justify if the requirement is simply to share and assign conversations. Starter begins at $99 monthly, and contact, seat, AI-credit and WhatsApp charges can add up as usage grows. We’d compare the expected add-ons, not just the plan price, before switching.
respond.io pricing FAQ
How much does respond.io cost?
According to the pricing details, Starter costs $99 per month month-to-month or $79 per month with annual billing. Growth costs $199 or $159, and Advanced costs $349 or $279. Enterprise pricing is not published. Annual billing is listed as $948, $1,908 and $3,348 per year for the three priced plans.
Does respond.io have a free plan or trial?
There is no free plan. The pricing details list a 7-day free trial. The available information does not specify trial restrictions, such as which plan features are available or whether usage limits differ during the trial, so confirm those terms with the vendor before signing up.
What does each respond.io plan include?
Starter includes 5 users and 5,000 AI credits. Growth includes 10 users, starts with 1,000 Monthly Active Contacts and 10,000 AI credits, and adds broadcasts, workflows and AI Agents. Advanced has 10 users, the same starting contact allowance, 20,000 AI credits, multiple workspaces and single sign-on.
What extra charges should I budget for?
Additional users cost $12 to $24 per month depending on plan. Extra Monthly Active Contacts cost $12 per 100 on Growth and $15 per 100 on Advanced. Extra AI credits cost $15 per 1,000, and WhatsApp fees are separate, charged by Meta based on usage.