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Paid plans start at $24/mo.
HappyFox Help Desk starts at $24 per agent per month when billed annually, according to the pricing page. Monthly and two-year billing are also offered, but the monthly rate is not published. Basic supports up to five agents; higher per-agent plans have no agent-count cap. Larger teams can choose an unlimited-agent plan with a flat annual fee, but its price and yearly ticket allowance are not published. There’s a 14-day free trial and no free plan.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Per-agent plans (starting) | $24 | — | Support teams billed by agent |
| Unlimited-agent plans | — | Quote | Larger teams or high ticket volumes |
Add-ons and overages
- Web Messaging, AI, Workflows, and BI are separate products; prices not published.
- Additional agents are billed per agent; the rate for monthly billing is not published.
02What the plan grid doesn't tell you
Monthly rate not listed
The pricing page lists $24 per agent/month billed annually, but does not publish the monthly-billing rate.
Add-on prices not listed
Web Messaging, AI, Workflows and BI are separate products. Their prices are not published.
Ticket allowance undisclosed
The unlimited-agent plan has a yearly ticket allowance, but the limit is not published.
Active agents are billed
Per-agent plans bill each active agent. The rate for additional agents on monthly billing is not published.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams with up to five agents | Per-agent plans (starting) | Basic supports up to five agents, with a listed annual price of $24 per agent/month. |
| Teams adding support agents | Per-agent plans (starting) | Higher agent-based plans have no agent-count cap, but each active agent is billed. |
| Larger or high-volume teams | Unlimited-agent plans | The plan has unlimited agents, but its annual price and yearly ticket allowance are not published. |
04Is HappyFox Help Desk worth the money?
HappyFox covers the core help desk jobs: bringing email, phone and social requests into a ticket queue, offering self-service, and automating routine work. Its $24 starting price is clear only for annual per-agent billing. Add-on prices and the unlimited plan’s ticket allowance are missing, so the total cost is harder to compare with other help desk options. We’d treat the listed starting rate as a floor, not a reliable estimate for a team that needs paid add-ons or monthly billing.
HappyFox Help Desk pricing FAQ
What is HappyFox used for?
HappyFox Help Desk is used to manage customer and employee support requests. It brings email, phone and social requests into one ticket queue, with tools for ticket organization, self-service, automation, reporting and AI-assisted support.
How much does a help desk cost per user?
HappyFox’s listed starting rate is $24 per agent per month when billed annually. The pricing page does not publish the monthly-billing rate. Other help desk prices vary by vendor and plan, so compare the billing term, agent charges and any separately priced products.
What is help desk software?
Help desk software gives a support team a place to receive and manage requests. HappyFox, for example, brings email, phone and social requests into a ticket queue and includes ticket management, a self-service center, automation and reporting.
How much is HappyFox Help Desk?
The listed starting price is $24 per agent per month, billed annually. HappyFox also offers monthly and two-year billing, but the monthly rate is not published. Unlimited-agent plan pricing and prices for separate products such as AI and Workflows are also not published.