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Paid plans start at $7/mo. There's also a free plan.
Bigin by Zoho CRM costs $0 for one user on Free, or $9, $15, or $21 per user/month with monthly billing. Annual billing lowers those prices to $7, $12, or $18 per user/month; the pricing details list savings of up to 35%. Free is limited to one pipeline and 500 records, while paid tiers raise those caps. A 15-day free trial is listed. Add-on prices are not published, so teams needing extra capacity cannot calculate their full bill from the plan grid alone.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Individuals starting with basic CRM |
| Express | $7 | $9 | Small teams needing core CRM tools |
| Premier | $12 | $15 | Teams needing advanced CRM features |
| Bigin 360 | $18 | $21 | Teams needing the highest included limits |
Add-ons and overages
- Additional pipelines, records, automations, booking pages, AI credits, and mass emails are available as add-ons; prices are not published.
- Paid plans are priced per user; extra-seat costs beyond the listed per-user rates are not published.
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Express | $7 | $35 | $70 | $175 |
| Premier | $12 | $60 | $120 | $300 |
| Bigin 360 | $18 | $90 | $180 | $450 |
02What the plan grid doesn't tell you
Unpriced add-ons
Extra pipelines, records, automations, booking pages, AI credits, and mass emails are available, but their prices are not published.
Per-user billing
Paid plans are priced per user. The cost of extra seats beyond the listed per-user rates is not published.
Capacity may mean upgrading
Express includes 3 team pipelines and 50,000 records; Premier includes 5 and 100,000. Add-on prices for extra capacity are not published.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Individuals starting out | Free | It costs nothing for one user and includes 1 pipeline, 500 records, 3 automations, and 1 booking page. |
| Small teams needing core CRM | Express | At $7 per user/month annually, it includes 3 team pipelines, 50,000 records, and 30 automations. |
| Teams needing higher limits | Bigin 360 | It has the highest listed caps: 15 team pipelines, 1 million records, and 3,000 AI credits/month. |
04Is Bigin by Zoho CRM worth the money?
Bigin’s pricing is straightforward up to the included limits: Free for one user, then paid plans from $7 per user/month with annual billing. The value depends on whether the pipeline, record, and automation caps fit your operation. Add-ons may cover extra capacity, but their prices are not published, which makes the total cost harder to predict as a team grows. We’d compare the included limits and per-user bill with alternatives before switching.
Bigin by Zoho CRM pricing FAQ
How much does a CRM system cost per month?
There is no single CRM price in the published pricing details. For Bigin, Free costs $0 for one user. Paid plans cost $9, $15, or $21 per user/month with monthly billing, or $7, $12, or $18 per user/month billed annually.
What is Bigin used for?
Bigin is a CRM for small businesses to manage customer information, conversations, and sales deals. Its listed features include deal pipelines, workflow automation, email and call tools, WhatsApp, customer records, Zia AI tools, and ticket tracking.
Who is Zoho's biggest competitor?
The published pricing information does not identify Zoho’s biggest competitor, and “biggest” could mean different things, such as market share or overlap in CRM features. We can’t substantiate a single competitor from these sources.
How much does Zoho ERP cost?
Zoho ERP pricing is not included in the Bigin by Zoho CRM pricing information provided here. Bigin’s listed CRM plans range from free to $21 per user/month on monthly billing, but those prices should not be treated as ERP pricing.