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Paid plans start at £50/mo. There's also a free plan.
SuiteCRM’s software starts at £0 for self-hosted use, but that price excludes infrastructure, and your team handles updates and security. Managed hosting is £50/month, with standard support required. Setup and support can add substantial costs: Quick Start is from £2,520, while Standard Support is £1,200 for 10 hours or £960/year with managed hosting. There are no per-user fees listed. SuiteCRM is worth considering if you can manage setup; it is less appealing if you want a low-admin CRM.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Self-Hosted | £0 | £0 | Technical teams with in-house IT |
| Fully Managed Hosting | £50 | £50 | Teams without in-house IT |
| Self-Managed | £0 | £0 | Technical teams |
| Quick Start | — | Quote | Most teams |
| Enterprise | — | Quote | Complex requirements |
| Community | £0 | £0 | Self-sufficient teams |
| Standard Support | £80 | — | Teams needing specialist support |
| SuiteASSURED | £279.17 | — | Teams needing warranties and assurance |
Add-ons and overages
- Additional support-hour blocks are available; price not published.
- Infrastructure costs for self-hosting are extra; amounts not published.
- No per-user fees.
02What the plan grid doesn't tell you
Self-hosting infrastructure
Self-Hosted software is free, but infrastructure costs are extra. SuiteCRM does not publish an estimate, and your team manages updates and security.
Implementation fees
Quick Start costs from £2,520 as a one-time fee. Enterprise implementation is custom-priced; the amount is not published.
Support is separate
Standard Support is £1,200 for 10 hours, or £960/year with managed hosting. Additional support-hour block prices are not published.
Assurance costs extra
SuiteASSURED starts at £3,350/year, billed annually. It includes 10 care hours, application warranty and maintenance assurance.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams with in-house IT | Self-Hosted | The software is free and offers infrastructure control, but your team handles updates, security and hosting costs. |
| Teams without in-house IT | Fully Managed Hosting | Hosting, security, updates and backups are managed for £50/month; standard support is required. |
| Teams needing guided setup | Quick Start | From £2,520 one-time, it includes setup with no code changes and one full day of training. |
04Is SuiteCRM worth the money?
SuiteCRM’s free software and no per-user fees can make the starting price attractive, especially for technical teams that can run their own infrastructure. But free does not mean low-effort: self-hosting leaves updates and security to your team, while managed hosting costs £50/month and requires standard support. Setup, support and assurance can raise the bill further. We’d consider it when control and flexibility matter more than a simple, low-admin CRM experience.
SuiteCRM pricing FAQ
Is SuiteCRM free?
SuiteCRM’s Self-Hosted software is listed at £0, and the Community option is also free. Self-hosting infrastructure is extra, and your team manages updates and security. The free software price does not include paid implementation or specialist support.
How much does SuiteCRM managed hosting cost?
The pricing lists Fully Managed Hosting at £50/month, available with monthly or annual billing. Hosting, security, updates, backups and 24/7 infrastructure monitoring are included. Standard support is required, and its pricing is separate.
Does SuiteCRM charge per user?
The pricing information says there are no per-user fees. That does not mean every deployment is cost-free: self-hosting infrastructure is extra, managed hosting is £50/month, and implementation or support can carry separate charges.
How much are SuiteCRM support and setup?
Quick Start implementation is from £2,520 as a one-time fee. Standard Support is £1,200 for 10 hours, or £960/year with managed hosting. SuiteASSURED starts at £3,350/year, billed annually. Enterprise implementation and extra support-hour blocks are custom-priced or not published.