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Paid plans start at $18/mo. There's also a free plan.
Capsule CRM starts at $18 per user per month with annual billing, or $22 monthly. Growth is $36 annually or $40 monthly; Advanced is $54 or $60; Ultimate is $72 or $75. Free covers up to two users, 250 contacts, five custom fields and one sales pipeline. Capsule also lists a 14-day free trial. The key cost trade-off is whether your team needs higher contact and pipeline limits, project boards or workflow automation.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Individuals trying basic CRM |
| Starter | $18 | $22 | Individuals and small teams |
| Growth | $36 | $40 | Growing teams needing automation |
| Advanced | $54 | $60 | Teams needing higher limits |
| Ultimate | $72 | $75 | Larger businesses needing expert support |
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Starter | $18 | $90 | $180 | $450 |
| Growth | $36 | $180 | $360 | $900 |
| Advanced | $54 | $270 | $540 | $1,350 |
| Ultimate | $72 | $360 | $720 | $1,800 |
02What the plan grid doesn't tell you
Per-user pricing
Paid prices are per user per month. Starter costs $18 per user with annual billing or $22 per user billed monthly, so team size affects the total.
Annual billing difference
The listed annual rates are lower than monthly rates, but the published pricing details do not specify the annual payment schedule or cancellation terms.
Free plan limits
Free is capped at two users, 250 contacts, five custom fields and one sales pipeline. Teams exceeding any of those limits need another plan.
Feature thresholds
Growth lists workflow automations and five project boards. Starter lists neither, so check the plan grid against your required workflows and project capacity.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Individuals testing basic CRM | Free | It costs nothing and includes up to two users, 250 contacts, five custom fields and one sales pipeline. |
| Small teams needing shared email | Starter | It includes 30,000 contacts, email templates, a shared mailbox, premium integrations and the AI Pipeline Generator. |
| Teams that need automations | Growth | It adds workflow automations, five sales pipelines, five project boards and a 60,000-contact limit. |
04Is Capsule CRM worth the money?
Capsule is worth considering when customer records, deal tracking and project work need to sit together; that is its clearest category-level case. The listed plans scale from a small free allowance to larger contact, pipeline and project-board limits, with automations starting at Growth. We would not call it automatically cheaper than a CRM plus separate tools: Capsule’s published pricing does not publish a direct cost comparison, and paid seats add up as teams grow.
Capsule CRM pricing FAQ
How much does Capsule CRM cost?
Capsule’s Free plan costs $0. Paid plans are $22, $40, $60 and $75 per user per month when billed monthly, or $18, $36, $54 and $72 per user per month with annual billing, for Starter through Ultimate.
Does Capsule CRM have a free plan?
Yes. Capsule’s Free plan includes up to two users, 250 contacts, five custom fields and one sales pipeline. It is suited to basic CRM use; the listed limits make it a small allowance for a growing team.
Does Capsule CRM offer a free trial?
Capsule lists a 14-day free trial. The published pricing information does not specify which plan features the trial includes, whether a payment method is required, or what happens when the trial ends, so check Capsule’s terms before signing up.
Which Capsule plan includes workflow automations?
Growth lists workflow automations and costs $40 per user per month billed monthly, or $36 with annual billing. Advanced says it includes everything in Growth. The published Ultimate plan details list support and training but do not clarify feature inheritance.