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Paid plans start at $19/mo. There's also a free plan.
Talkroute starts at $19 per month for Business Phone Basic, with Plus at $39 and Pro at $59; Enterprise pricing is not published. Annual rates are not listed, and Talkroute says there are no contracts. Basic includes one user, one number, one mailbox and 500 texts. The seven-day free trial is listed, but the pricing details do not say whether it includes a phone number. Video is free with eligible phone plans; AI answering and bulk texting cost extra.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Business Phone Basic | — | $19 | Solo users needing a business phone |
| Business Phone Plus | — | $39 | Small teams routing calls together |
| Business Phone Pro | — | $59 | Teams needing advanced call management |
| Business Phone Enterprise | — | Quote | Larger teams needing tailored support |
| Video Basic | — | $0 | Business Phone Basic customers |
| Video Plus | — | $0 | Business Phone Plus customers |
| Video Pro | — | $0 | Business Phone Pro customers |
| AI Receptionist Pay as You Go | — | $39 | Businesses wanting usage-based AI answering |
| AI Receptionist Starter | — | $59 | Businesses with moderate AI call volume |
| AI Receptionist Growth | — | $99 | Businesses needing more AI usage |
| AI Receptionist Scale | — | $199 | Businesses with high AI call volume |
| Bulk Texting Starter | — | $55 | Businesses starting SMS campaigns |
| Bulk Texting Growth | — | $169 | Businesses scaling SMS campaigns |
| Bulk Texting Scale | — | $409 | High-volume texting teams |
| Bulk Texting Advanced | — | $749 | Mission-critical messaging programs |
Add-ons and overages
- Additional users: $5/user/month
- Additional numbers: $5/number/month
- Additional mailboxes: $5/mailbox/month
- Voice Studio: starts at $20/recording
- Local number registration: $19 one-time on Basic; $15 on Plus; included on Pro and Enterprise
- Local messaging campaign fee: $1.50/month per account on Basic; included on Plus, Pro and Enterprise
- AI overages: $0.25–$0.40/additional minute; $0.0075–$0.02/additional chat message, depending on plan
- Bulk texting Enterprise quote for more than 50,000 additional messages/month
02What the plan grid doesn't tell you
Extra users and numbers
Additional users, numbers and mailboxes each cost $5 per month. These charges can add up if your team or routing setup grows.
Text campaign fees
Basic has a $1.50 monthly local messaging campaign fee. It is included on Plus, Pro and Enterprise. Bulk texting starts at $55/month for 2,500 additional messages.
AI usage overages
Pay as You Go costs $39/month plus $0.40 per AI minute and $0.02 per chat message. Other plans charge for usage above their included limits.
Local number registration
Registration is a one-time $19 on Basic and $15 on Plus. It is included on Pro and Enterprise.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Solo users | Business Phone Basic | At $19/month, it includes one user, one number, one mailbox and 500 texts; additional users cost $5/month each. |
| Small call-routing teams | Business Phone Plus | At $39/month, it includes three users, two numbers, three mailboxes, 2,000 texts and one menu. |
| Teams needing call controls | Business Phone Pro | At $59/month, it includes 10 users, 5,000 texts, call recording, reporting and a BAA. |
04Is Talkroute worth the money?
Talkroute looks reasonably straightforward for small teams that mainly need calling, routing and voicemail: the entry plan is $19/month, and Plus and Pro list clear user and text allowances. The catch is that the base plans have message caps, while campaign texting and AI answering are separate paid products with usage charges. Enterprise pricing is not published. It is worth comparing the full monthly cost—including extra users and messaging—rather than judging it by the starting price.
Talkroute pricing FAQ
Is Talkroute good?
It may suit small teams that want calling, texting, voicemail and call routing in desktop, web and mobile apps. The pricing page lists plans from $19/month, but text allowances vary by plan and bulk texting and AI Receptionist cost extra. Whether it is a good fit depends on your usage and add-on needs.
Can I get a free trial phone number?
Talkroute lists a seven-day free trial. The published pricing details do not say whether a phone number is included during the trial, or specify trial limits. Check with Talkroute before signing up if you need to test calls or texts using a number.
How do I cancel Talkroute?
The pricing details say there are no contracts, but they do not publish cancellation steps, notice periods or refund terms. We would confirm the cancellation process and any billing cutoff with Talkroute before subscribing, especially if you are moving an existing business number.
What is the average cost of a business phone line?
The published information does not give an industry-wide average. Talkroute lists Business Phone Basic at $19/month for one user, with an additional user costing $5/month. Plus is $39/month and Pro is $59/month. These are plan prices, not a market average, and add-ons can increase the bill.