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Paid plans start at $25/mo.
3CX starts at $300 per year for a Basic license, or $25 per month equivalent; the vendor bills annually, not monthly. Pricing is per system, not per user, and license sizes range from 8 to 1,024 simultaneous calls. Pro starts at $395/year ($32.92/month equivalent), and AI starts at $575/year ($47.92/month equivalent). Hosting costs extra—$295–$1,995/year where available—and some license sizes cannot add it. Prices exclude tax or VAT.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Basic | $25 | — | Teams needing basic phone-system licensing |
| Pro | $32.92 | — | Teams needing Pro edition licensing |
| AI | $47.92 | — | Teams choosing the AI edition |
Add-ons and overages
- 3CX hosting: $295–$1,995 per year where available; some license sizes show hosting as unavailable.
- 3+ year renewals receive an extra 10% discount for licenses at 24SC and above; hosting is not discounted.
- Prices exclude tax or VAT.
02What the plan grid doesn't tell you
Hosting is extra
The pricing information lists hosting at $295–$1,995 per year where available. Some license sizes show hosting as unavailable.
Annual billing only
The monthly figures divide annual prices by 12. They are not monthly billing options; each license is a flat annual fee per system.
License size matters
The listed plans cover 8–1,024 simultaneous-call license sizes. The starting prices are not per-user rates.
Taxes and renewals
Prices exclude tax or VAT. The 10% discount applies only to 3+ year license renewals at 24SC and above; hosting is not discounted.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams needing basic phone licensing | Basic | Starts at $300/year per system, equivalent to $25/month when annual cost is divided by 12. |
| Teams needing Pro edition licensing | Pro | Starts at $395/year per system, or $32.92/month equivalent; hosting is separate. |
| Teams choosing the AI edition | AI | Starts at $575/year per system, or $47.92/month equivalent; check hosting availability for your license size. |
04Is 3CX worth the money?
3CX’s per-system license price may suit teams that do not want a per-user bill, and the product combines business phone and contact center features with AI tools. But the starting price is not the whole cost: hosting is separate, annual billing is the basis for the quoted rates, and taxes are excluded. Before switching, confirm hosting availability for your license size and check the partner or support arrangement; the published pricing information flags partner concerns but does not detail them.
3CX pricing FAQ
What is 3CX?
3CX is a business phone system and contact center platform. The product information describes hosted, self-hosted and on-premise deployment options, along with features such as call routing, transcription, analytics and CRM integrations. It also describes AI call agents, an AI receptionist and sentiment analysis.
How much does a 3CX phone system cost?
The listed starting license prices are $300/year for Basic, $395/year for Pro and $575/year for AI, per system. Divided by 12, those equal $25, $32.92 and $47.92 per month, respectively; those are annual-price equivalents, not monthly billing. Hosting and taxes or VAT are extra.
Why is 3CX so cheap?
The pricing model is per system rather than per user, with a flat annual license fee. That helps explain the low starting figure, but it is not the full bill: hosting is priced separately where available, and the license size is based on simultaneous-call capacity.
What are the disadvantages of using 3CX?
The main pricing drawbacks are annual-only license billing, extra hosting costs, excluded taxes or VAT, and hosting that is unavailable for some license sizes. The review information also flags partner concerns but does not specify their scope, so check the partner and support arrangement before switching.