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Paid plans start at $9.45/mo. There's also a free plan.
Opsgenie pricing ranges from Free for up to 5 users to Enterprise at $31.90 per user monthly with annual billing, or $38.50 month to month. Essentials starts at $9.45 annually billed or $11.55 month to month. The pricing page lists limits that matter: Essentials caps incidents at 100 per account monthly, while Free and Essentials allow just one routing rule. Atlassian’s homepage now promotes migration to Jira Service Management, but does not publish an end-of-life date in the information reviewed.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Small teams needing basic alerting |
| Essentials | $9.45 | $11.55 | Teams wanting simple alerting |
| Standard | $19.95 | $24.15 | Teams needing flexible incident management |
| Enterprise | $31.90 | $38.50 | Organizations needing advanced incident response |
Add-ons and overages
- Essentials extra SMS/voice notifications: $0.10 each in the US/Canada; $0.35 each internationally.
- Additional incoming call numbers: $10 per month each.
- Incoming calls beyond included US/Canada minutes: $0.10 per minute; international calls: $0.35 per minute.
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Essentials | $9.45 | $47.25 | $94.50 | $236.25 |
| Standard | $19.95 | $99.75 | $199.50 | $498.75 |
| Enterprise | $31.90 | $159.50 | $319 | $797.50 |
02What the plan grid doesn't tell you
SMS and voice overages
Essentials extra notifications cost $0.10 each in the US/Canada or $0.35 internationally. Calls beyond included US/Canada minutes cost $0.10 per minute; international calls are $0.35.
Extra incoming numbers
Each additional incoming call number costs $10 per month. Standard and Enterprise include one number, with 100 US/Canada minutes.
Essentials incident cap
Essentials includes 100 incidents per account monthly. The pricing page does not list a price for exceeding that allowance.
Free and Essentials routing
Both plans allow one routing rule maximum. Standard and Enterprise raise the limit to 100, not unlimited.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams testing basic alerting | Free | It covers up to 5 users and unlimited alerts, but limits the account to 100 SMS notifications and one routing rule. |
| Small teams with simple alerting | Essentials | It starts at $9.45 per user monthly with annual billing, but caps incidents at 100 per account monthly. |
| Teams needing more incident capacity | Standard | It includes unlimited alerts and incidents, up to 100 routing rules, and unlimited SMS/voice notifications. |
04Is Opsgenie worth the money?
Opsgenie has a clear entry price and a useful Free tier, but the low paid price comes with meaningful limits: Essentials caps incidents account-wide, and extra notifications or calls can add charges. Standard removes the incident cap and raises routing capacity, while Enterprise mainly adds unlimited data retention over the listed Standard terms. The bigger buying question is migration: Atlassian is promoting a move to Jira Service Management, so confirm the product’s future and migration plan before committing.
Opsgenie pricing FAQ
What does Opsgenie do?
Opsgenie is an alerting and incident-management product. Its pricing page lists features such as alerts, routing rules, SMS and voice notifications, incident limits, postmortems, and data retention. Atlassian’s homepage now focuses on moving Opsgenie customers to Jira Service Management.
How much does Jira cost per user?
The Opsgenie pricing information reviewed here does not publish Jira Service Management per-user prices. Opsgenie’s own paid plans start at $9.45 per user monthly with annual billing, or $11.55 month to month; those figures are not a Jira price quote.
Is Opsgenie end of life?
Atlassian’s homepage promotes migrating Opsgenie to Jira Service Management and says the migration can happen with no downtime. The information reviewed does not state a formal end-of-life date, so check Atlassian’s current migration and support notices before making a decision.
What is Opsgenie being replaced with?
Atlassian is positioning Jira Service Management as the destination for Opsgenie customers. Its homepage promotes migration guidance, monthly office hours, migration demos, and live questions for the support team. It does not specify in the information reviewed whether every Opsgenie feature or plan maps directly.