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It's a split decision.
Pick Opsgenie for alerting and incident response if its Jira Service Management migration fits your plans; pick Statuspage to publish service updates to customers or employees. Opsgenie has a free plan for up to five users, then paid plans from $9.45 per user/month with annual billing. Statuspage is free with 100 subscribers, then public plans start at $29/month. These tools serve different jobs, so compare them by need, not headline price.
01Side by side
| Opsgenie | Statuspage | |
|---|---|---|
| Starting price | Free; paid from $9.45/user/month annually | Free; paid from $29/month |
| Free plan | Up to 5 users; 100 SMS account-wide | 100 subscribers, 25 components, 2 team members |
| Best for | Alerting and incident response during Jira Service Management migration | Publishing incident updates to customers or employees |
| Core strength | Alerting, routing rules, and incident response | Public and internal status pages with subscriber notifications |
| Learning curve | Review ease-of-use score: 5 | Review ease-of-use score: 7 |
| Integrations/data | 3 months free retention; paid retention reaches unlimited | 150+ third-party components; monitoring, alerting, chat, help desk integrations |
| Team/seat costs | $9.45/user/month annually; free for up to 5 users | $29/month Hobby plan includes 5 team members |
| Support | Review support score: 5; monthly migration office hours | Review support score: 6; account representative on Private Enterprise |
Opsgenie Choose Opsgenie if
- Choose Opsgenie if you need alerting and incident response.
- Choose Opsgenie if per-user pricing fits your team.
- Choose Opsgenie if Jira Service Management migration suits your plans.
Statuspage Choose Statuspage if
- Choose Statuspage if you need public incident updates.
- Choose Statuspage if you need internal status pages.
- Choose Statuspage if subscriber notifications are central to your workflow.
02Pricing compared
These prices cover different jobs, so the headline rates are not directly comparable. Opsgenie has a free plan for up to five users, with one routing rule, 100 account-wide SMS notifications and three months of data retention. Paid plans start at $9.45 per user per month with annual billing, or $11.55 month to month. Essentials caps incidents at 100 per month; Standard starts at $19.95 per user per month with annual billing.
Statuspage’s free public plan includes 100 subscribers, 25 components and two team members. Its paid public plans start at $29 per month for Hobby, capped at 250 subscribers. Internal pages start at $79 per month for Starter. Annual Statuspage prices are not published on the vendor's site. For audience-specific pages, pricing starts at $300 per month.
03Features and depth
Opsgenie is the alerting and incident-response option; Statuspage is for publishing service status and incident updates. The published Opsgenie homepage focuses on migration to Jira Service Management, including a stated no-downtime migration and monthly office hours with demos and live questions. Its listed plans vary in alert and incident limits, routing rules, notification resources and data retention. Essentials has a 100-incident monthly cap and one routing rule; Standard and Enterprise include unlimited incidents and alerts, with a 100-rule maximum.
Statuspage lets teams publish public or internal status pages, notify subscribers by email, text or in-app messages, and show historical uptime. It supports more than 150 third-party components, incident integrations and pre-written incident templates. Its plans also differ by audience size and page limits: for example, Hobby allows 250 subscribers, while Business allows 5,000. Statuspage does not replace Opsgenie’s alerting role, and Opsgenie’s published material does not describe customer-facing status pages.
04Ease of use and learning curve
The published material does not provide comparable onboarding steps or usability evidence, so we would not call either product easier to learn. The practical distinction is the workflow: Opsgenie’s homepage centers on moving to Jira Service Management, while Statuspage centers on setting up a page, choosing components and communicating updates to subscribers or employees.
Opsgenie offers monthly migration office hours with demos and live questions for its support team. That may help teams evaluating the move, but it is not a substitute for checking how the migration affects their own setup. Statuspage’s plan limits make audience and team size worth checking before choosing a tier.
Questions people ask
Is Opsgenie cheaper than Statuspage?
Not as a like-for-like comparison: Opsgenie is priced per user for alerting and incident response, while Statuspage charges per month for status pages. Opsgenie starts at $9.45 per user monthly with annual billing; Statuspage’s public Hobby plan starts at $29 per month. Which costs less depends on your team and page needs.
Can Statuspage replace Opsgenie?
The published descriptions point to different jobs. Opsgenie is an alerting and incident-response product being migrated to Jira Service Management. Statuspage publishes service status and incident updates to customers or employees. Statuspage has incident integrations, but the published material does not describe it as a replacement for Opsgenie alerting.
Does Opsgenie have a free plan?
Yes. Its free plan covers up to five users and includes unlimited alerts, 100 SMS notifications account-wide, one routing rule and three months of data retention. The paid Essentials plan starts at $9.45 per user per month with annual billing, according to the published pricing details.
Does Statuspage have a free plan?
Yes. Statuspage’s free public plan includes 100 subscribers, 25 components, two team members and two metrics. The paid public Hobby plan starts at $29 per month and includes 250 subscribers, five team members, five metrics and a custom domain. A free internal-page plan is not listed in the published prices.