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Price check · Nov 7, 2026

net2phone pricing

The $19.99 starting price only tells part of the story: plans use credits, per-user tiers and long contract terms.

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Short answer

Paid plans start at $19.99/mo.

net2phone’s listed starting price is $19.99 per month, but the pricing data covers several different products. AI Agent plans start at $114.99 monthly, Coach AI at $109.99, UNITE at $21.99 per user and uContact Voice at $59.99 per user. Annual rates, where listed, are monthly equivalents tied to 36-month terms for AI Agent and UNITE; Coach AI uses a 12-month agreement. Large UNITE teams and custom uContact pricing require a quote.

01Every plan, line by line

PlanBilled annuallyBilled monthlyBuilt for
AI Agent — 20,000 Credits$99.99$114.99Smaller AI workloads
AI Agent — 40,000 Credits$189.99$224.99Growing AI workloads
AI Agent — 60,000 Credits$269.99$314.99Mid-sized AI workloads
AI Agent — 100,000 Credits$429.99$494.99Larger AI workloads
AI Agent — 150,000 Credits$599.99$689.99High-volume AI workloads
AI Agent — 200,000 Credits$749.99$869.99Largest listed AI workloads
Coach AI — 10,000 Credits—$109.99Smaller coaching workloads
Coach AI — 20,000 Credits—$214.99Growing coaching workloads
Coach AI — 50,000 Credits—$524.99Mid-sized coaching workloads
Coach AI — 75,000 Credits—$749.99Larger coaching workloads
Coach AI — 150,000 Credits—$1,399.99High-volume coaching workloads
Coach AI — 500,000 Credits—$4,399.99Largest listed coaching workloads
UNITE Essentials — 1–9 users$28.99$24.99Small teams needing core calling
UNITE Essentials — 10–24 users$28.99$24.99Growing teams needing core calling
UNITE Essentials — 25–99 users$27.99$21.99Larger teams needing core calling
UNITE Professional — 1–9 users$35.99$29.99Teams needing calling and AI summaries
UNITE Professional — 10–24 users$35.99$29.99Growing teams needing calling and AI
UNITE Professional — 25–99 users$34.99$26.99Larger teams needing calling and AI
UNITE Ultimate — 1–9 users$44.99$38.99Teams needing advanced video features
UNITE Ultimate — 10–24 users$44.99$38.99Growing teams needing advanced video
UNITE Ultimate — 25–99 users$39.99$34.99Larger teams needing advanced video
UNITE Essentials — 100+ users—QuoteLarge teams needing core calling
UNITE Professional — 100+ users—QuoteLarge teams needing calling and AI
UNITE Ultimate — 100+ users—QuoteLarge teams needing advanced features
uContact Voice—$59.99Voice contact-center teams
uContact Omni—$84.99Omnichannel contact-center teams
uContact Custom—QuoteTeams needing customized solutions

Add-ons and overages

  • Coach AI additional credits: $0.015 per credit
  • UNITE feature and device add-ons are listed, but prices are not published
  • Coach AI implementation and customization fees may apply

What a team pays per month

Plan1 seat5 seats10 seats25 seats
UNITE Essentials — 1–9 users$28.99$144.95$289.90$724.75
UNITE Essentials — 10–24 users$28.99$144.95$289.90$724.75
UNITE Essentials — 25–99 users$27.99$139.95$279.90$699.75
UNITE Professional — 1–9 users$35.99$179.95$359.90$899.75
UNITE Professional — 10–24 users$35.99$179.95$359.90$899.75
UNITE Professional — 25–99 users$34.99$174.95$349.90$874.75
UNITE Ultimate — 1–9 users$44.99$224.95$449.90$1,124.75
UNITE Ultimate — 10–24 users$44.99$224.95$449.90$1,124.75
UNITE Ultimate — 25–99 users$39.99$199.95$399.90$999.75
uContact Voice$59.99$299.95$599.90$1,499.75
uContact Omni$84.99$424.95$849.90$2,124.75

02What the plan grid doesn't tell you

Long contract terms

The pricing page ties annual AI Agent and UNITE rates to 36-month terms. Coach AI uses a 12-month agreement; other terms may cost more.

Extra AI credits

Coach AI additional credits cost $0.015 each. Implementation and customization fees may also apply.

Unpublished enterprise rates

UNITE plans for 100+ users require a quote. uContact Custom pricing is also not published.

Unpriced add-ons

UNITE feature and device add-ons are listed, but their prices are not published.

03Which plan should you buy?

If you are…GetWhy
Small team needing business callingUNITE Essentials — 1–9 usersIt includes 40+ communication features, unlimited calls to the US, Canada and Mexico, and limited video conferencing.
Smaller AI support workloadAI Agent — 20,000 CreditsThe $114.99 monthly plan includes 20,000 credits, 10,000 messages and set voice-minute allowances.
Omnichannel contact-center teamuContact OmniIt includes a unified inbox, voice campaigns, auto dialers, SMS, WhatsApp and workforce management for $84.99 per user monthly.

04Is net2phone worth the money?

net2phone is worth considering if you want business calling, AI tools and contact-center features from one vendor. But the pricing is not a simple per-seat comparison: AI plans are credit-based, UNITE rates vary by team size, and larger teams or custom uContact deployments need a quote. Check the full contract cost, add-ons and outage history before switching. The published pricing data lists features and rates, but does not establish service reliability.

net2phone pricing FAQ

How much does net2phone cost?

The listed starting price is $19.99 per month. Named plan prices vary by product: AI Agent starts at $114.99 monthly, Coach AI at $109.99, UNITE at $21.99 per user and uContact Voice at $59.99 per user. The $19.99 starting figure is not tied to a named plan in the published pricing details.

Does net2phone have a free plan or free trial?

The pricing data says net2phone does not offer a free plan. A free trial is not published on the vendor's site. The uContact Custom listing says a free proof of concept is available, which is different from a general free trial.

What contract terms should I expect?

The pricing page’s annual rates are monthly equivalents tied to 36-month terms for AI Agent and UNITE. Coach AI uses a 12-month agreement, and other terms are available at varying prices. Check the quote and contract for the total commitment before comparing rates.

What extra costs can affect the net2phone bill?

Coach AI additional credits cost $0.015 each. Implementation and customization fees may apply to Coach AI, and UNITE feature and device add-on prices are not published. UNITE plans for 100+ users and uContact Custom require pricing conversations, so the full cost is not shown upfront.