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Paid plans start at $9/mo.
JumpCloud starts at $9 per user/month with annual billing, or $11 monthly for Device Management. SSO starts at $11 annually or $13 monthly; Device Identity Management is $13 annually or $15 monthly. There is no free plan, but the pricing page lists a 30-day trial. These prices cover specific bundles, while several platform tiers require contacting sales and à-la-carte features add per-user charges. Accounts are billed on the 1st for the previous month, so check billing terms and add-ons before comparing quotes.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Device Management | $9 | $11 | Teams needing device management |
| SSO | $11 | $13 | Teams needing SSO and MFA |
| Device Identity Management | $13 | $15 | Teams managing devices and identity |
| Platform Essentials | — | Quote | Organizations with up to 300 users |
| Platform | — | Quote | Teams needing unified management |
| Platform Prime | — | Quote | Organizations needing premium support |
Add-ons and overages
- À la carte, per user/month (annual / monthly): Cloud Directory $3 / $4; MFA $3 / $4; SSO $3 / $4; User Lifecycle Management $3 / $4; Password Management $3 / $4; Directory Insights $3 / $4.
- À la carte, per user/month (annual / monthly): Passwordless Authentication (JumpCloud Go) $5 / $6; Cloud LDAP $3 / $4; Cloud RADIUS $3 / $4; Conditional Access / Zero Trust $3 / $4; Access Requests $5 / $5.
- À la carte, per user/month (annual / monthly): MDM/Device Management $5 / $6; System Insights $3 / $4; Patch Management $3 / $4; Remote Access $3 / $4; External Identity Federation $3 / $4.
- À la carte, per user/month (annual / monthly): Identity Management for Devices $4 / $4; Asset Management $3 / $4; SaaS License Management $3 / $4; Premium JumpCloud Support $2 / $3.
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Device Management | $9 | $45 | $90 | $225 |
| SSO | $11 | $55 | $110 | $275 |
| Device Identity Management | $13 | $65 | $130 | $325 |
02What the plan grid doesn't tell you
Monthly billing premium
Device Management is $9/user/month annually versus $11 monthly; SSO is $11 versus $13, and Device Identity Management is $13 versus $15.
Unpriced platform tiers
Platform and Platform Prime require contacting sales. Platform Essentials has no published price and is limited to 300 users.
À-la-carte charges
Many add-ons cost $3–$6/user/month depending on billing term, including MDM, SSO, MFA, password tools and access controls.
Billing timing
Accounts are billed on the 1st for the previous month; confirm how your selected add-ons affect the invoice.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams focused on devices | Device Management | It includes device management and MDM, at $9/user/month annually or $11 monthly. |
| Teams that need SSO | SSO | It includes SSO, MFA access to resources and Password Manager, at $11 annually or $13 monthly. |
| Teams needing identity and devices | Device Identity Management | It combines device and identity management with MFA for devices, at $13 annually or $15 monthly. |
04Is JumpCloud worth the money?
JumpCloud covers identity, device and access management in one platform, with published per-user prices for three narrower bundles. That makes those entry points easier to compare than the sales-quoted Platform and Platform Prime tiers. The catch is that add-ons are separately priced, and Platform Essentials has a 300-user maximum with no published price. It may suit organizations looking to manage identities and devices together, but we’d compare the full quote—not just the starting rate—with other identity and device platforms.
JumpCloud pricing FAQ
What can JumpCloud do?
JumpCloud describes its platform as a way to manage identities, devices and access in one view. Its listed capabilities include identity and device management, SSO, MFA, passwordless authentication and access management. The platform also includes options for governing agents and connecting them to infrastructure, apps and enterprise data.
What is the phone number for JumpCloud support?
The published pricing information does not list a JumpCloud support phone number. It does list Premium JumpCloud Support as an à-la-carte add-on at $2/user/month annually or $3 monthly, and Platform Prime includes premium support. Check JumpCloud’s current support materials for contact options.
Is JumpCloud a good company?
We can’t assess JumpCloud as an employer or verify customer satisfaction from the pricing information alone. As a product, it brings identity, device and access management together, but the price depends on the plan and add-ons. Review the full quote and the support terms before deciding whether it fits your organization.
Who does JumpCloud compete with?
The published product and pricing information does not name JumpCloud’s competitors, so we won’t guess at a list. For a useful comparison, line up products that cover the same needs—identity management, device management, SSO and access controls—and compare their per-user prices, included features and separately priced options.