We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
Paid plans start at $83,333.33/mo.
HaloITSM does not publish a USD starting price for its All-in-one plan. The pricing page shows £66 per agent/month billed annually on its UK page, and says monthly or annual billing is available without listing the monthly rate. Enterprise Package is listed at a fixed $1 million per year for unlimited licenses, with funded implementation. A 30-day free trial is available; there is no free plan. Get a quote that spells out onboarding and billing currency before signing.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| All-in-one | — | Quote | Teams needing the full Halo platform |
| Enterprise Package | $83,333.33 | — | Large organisations needing unlimited licenses |
Add-ons and overages
- Required onboarding package: bespoke cost
- Agent licenses are paid; end users and customers are free
02What the plan grid doesn't tell you
USD seat price
The pricing page does not publish the All-in-one USD agent price. The £66 figure is the UK page display, billed annually.
Monthly billing rate
Monthly or annual billing is available, but the monthly rate is not published. Ask whether the monthly option costs more.
Required onboarding
An onboarding package is required and priced bespoke. Request its cost and scope before comparing the total contract price.
Paid agent licenses
Agents are paid licenses; end users and customers are free. Confirm the agent count and license cost in your quote.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams wanting the full platform | All-in-one | Includes all features, modules and integrations; agents are paid, while end users and customers are free. |
| Teams comparing billing terms | All-in-one | Monthly and annual billing are available, but the monthly rate and USD agent price are not published. |
| Large organisations needing unlimited licenses | Enterprise Package | Listed at a fixed $1 million per year, with unlimited licenses and funded implementation. |
04Is HaloITSM worth the money?
HaloITSM may be worth the money if you want its full feature set, modules and integrations in one platform, and the quote works for your agent count. The pricing page also says end users and customers are free, with no charges by ticket or data volume. But the public USD seat price is missing, onboarding costs are bespoke, and Enterprise Package is a $1 million annual commitment. Compare a written, like-for-like quote before deciding.
HaloITSM pricing FAQ
How much does HaloITSM cost?
HaloITSM does not publish a USD starting price for All-in-one. Its UK pricing page displays £66 per agent/month billed annually, while the USD agent price and monthly rate are not published. Ask for a quote in your billing currency and confirm whether the quoted rate changes by term.
Does HaloITSM offer monthly billing?
Yes. The pricing page says monthly or annual billing is available for All-in-one. It displays £66 per agent/month billed annually on the UK page, but does not publish the monthly rate. Get both rates in writing if you need to compare the cost of each billing term.
Does HaloITSM have a free plan or trial?
HaloITSM does not list a free plan, but it offers a 30-day free trial. The pricing information does not specify trial restrictions or whether all features are included during the trial, so confirm access and any conditions with HaloITSM before relying on it.
What extra costs should buyers ask about?
The pricing information lists a required onboarding package at a bespoke cost, and says agent licenses are paid while end users and customers are free. Ask for onboarding scope, agent pricing, billing currency and the full contract total. Enterprise Package is listed at $1 million per year.