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Switching guide · 6 options

ConnectWise ScreenConnect alternatives

Compare remote-support tools by fit, listed starting price and the limits to check before you switch.

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ScreenConnect is listed from $30 and is aimed at IT teams supporting users and managing unattended devices. But one Reddit thread describes users struggling with the WindowsClient.zip join process, including SmartScreen warnings and antivirus false positives; another commenter reports agents stuck at “install pending.” If those issues or the starting price are pushing you to compare options, start with the workflow you need: attended support, unattended access or broader endpoint tools. Then check each alternative’s device limits and billing terms.

01Why people leave ConnectWise ScreenConnect

Joining sessions can frustrate users

One Reddit thread describes a WindowsClient.zip download, SmartScreen warnings, UAC prompts and antivirus false positives; the poster also says browser-based joining was unreliable.

Agent deployment issues get reported

A commenter in that thread says new RMM agents were stuck at “install pending” and that a support case had not yet received a response.

The listed starting price is $30

ScreenConnect is listed from $30. Several alternatives have lower listed starting prices, but plan limits and billing terms vary, so compare the details before switching.

02The alternatives, ranked by fit

  1. Small-team support

    Splashtop

    Splashtop is listed from $2.50 and is aimed at small teams supporting remote devices, as well as IT teams that want endpoint-management add-ons. That makes it a close fit if you mainly need remote access and support rather than a broader infrastructure-access platform. Compare its device limits and renewal terms with your current ScreenConnect setup before moving.

    Trade-off: Check device limits and renewal terms before switching.

    7.2/10
    from
    $2.50/mo
    free plan
  2. Remote access controls

    AnyDesk

    AnyDesk is listed from $19.92, with a free plan, and is aimed at teams managing remote devices and IT support that needs access controls. Its listed fit also includes organizations considering on-premises hosting. That makes it worth comparing if ScreenConnect’s hosting options or support workflow are part of your decision; check plan limits and annual billing before committing.

    Trade-off: Plan limits and annual billing may affect the value.

    6.2/10
    from
    €19.92/mo
    free plan
  3. Broader IT support

    TeamViewer

    TeamViewer is listed from $24.90, with a free plan, and targets teams needing remote support and IT tools, including organizations managing hundreds of devices. It may suit teams looking beyond ScreenConnect’s remote-support controls toward a wider IT-management offering. The pricing page also flags plan limits and user complaints, so check both before moving a large device estate.

    Trade-off: Check plan limits and user complaints before switching.

    5.0/10
    from
    $24.90/mo
    free plan
  4. Lower listed entry price

    RemotePC

    RemotePC is listed from $1.84 and is aimed at individuals accessing one computer, small setups with several computers, and users who need file transfer or printing. It is a lower-priced starting point to compare if you do not need ScreenConnect’s full IT-team positioning. Check the computer caps against the number of devices you need to reach.

    Trade-off: Computer caps may limit larger setups.

    7.1/10
    from
    $1.84/mo
  5. Up to ten computers

    LogMeIn Pro

    LogMeIn Pro is listed from $30 and is aimed at small businesses managing up to ten computers, with unlimited user access. It could fit a small setup that values simple access and has a known device count. The computer cap is a clear constraint, though, so it is a poor match if your ScreenConnect estate exceeds ten computers.

    Trade-off: The listed fit caps small businesses at ten computers.

    5.2/10
    from
    $30/mo
  6. Guest access and printing

    GoToMyPC

    GoToMyPC is listed from $28 and is aimed at people accessing a home or office PC, small setups needing file transfer, and teams needing guest access and printing. Those use cases may fit a narrower remote-access need than a full ScreenConnect support setup. Check the five-computer minimum and annual billing before comparing its headline price.

    Trade-off: Five-computer minimum and annual billing.

    5.8/10
    from
    $28/mo

03Side by side

ToolScoreFromFree planBest for
ConnectWise ScreenConnect (current)6.5$30/moNoIT teams needing remote support
Splashtop7.2$2.50/moYesIndividuals needing unattended computer access
AnyDesk6.2€19.92/moYesTeams managing remote devices
TeamViewer5.0$24.90/moYesTeams needing remote support and IT tools
RemotePC7.1$1.84/moNoIndividuals accessing one computer
LogMeIn Pro5.2$30/moNoSmall businesses managing up to ten computers
GoToMyPC5.8$28/moNoPeople accessing a home or office PC

Questions people ask

What is the best alternative to ConnectWise ScreenConnect?

For small teams supporting remote devices, Splashtop is a close fit in the listed alternatives and starts from $2.50. AnyDesk is worth comparing if access controls or on-premises hosting matter. The best choice depends on your device count, support workflow and the plan limits that apply.

What is the cheapest ConnectWise ScreenConnect alternative?

RemotePC has the lowest listed starting price among these picks at $1.84. That price alone does not show whether its computer caps fit your setup, so compare the plan details with your device count. Splashtop is listed from $2.50 and also has a free plan.

Why do people leave ConnectWise ScreenConnect?

A Reddit thread reports friction with the WindowsClient.zip join process, including SmartScreen warnings, UAC prompts and antivirus false positives; it also describes browser joining as unreliable. A commenter reports new agents stuck at “install pending.” ScreenConnect is listed from $30, which may also prompt price comparisons.