Splashtop review

Splashtop combines remote computer access, remote support, and endpoint management. Its remote access products let users connect to their computers from another device. Remote Support adds unattended or on-demand support for computers and mobile devices; endpoint management covers monitoring, managing, and updating devices, including real-time patches and software deployments, according to Splashtop’s product information.

The pricing page lists separate Remote Access and Remote Support plans, plus endpoint-management products and add-ons. Solo starts at $6 per month on annual billing, while Pro is $8.25 per user per month and Performance is $12.42 per user per month on annual billing. SOS is listed at $22 per concurrent technician per month, with annual options of $259 or $399. The $2.50 starting price in the pricing data applies to education products priced per teacher per year, not general remote access. Splashtop also lists an on-premises Enterprise option and security features including two-factor authentication and end-to-end encryption.

Splashtop covers more than unattended access to a user’s own computer. SOS supports on-demand connections to computers and mobile devices, while its remote access plans include features such as file transfer and remote printing. Pro adds multi-monitor support, chat, session recording, and access for up to three users on one computer. Performance adds 4:4:4 color accuracy, up to 240 FPS, and USB passthrough, according to the pricing page.

For support teams, SOS includes unlimited on-demand computers and mobile devices. Its listed options allow 10 or 300 managed computers per user license, with up to 1,200 managed computers; confirm which allowance applies to the license you are quoted. Endpoint management is available as an SOS or Enterprise Remote Support add-on, though its price is not published.

Some Reddit users describe successful switches from LogMeIn and use across hundreds of endpoints. Those reports are individual experiences, not a guarantee of fit. Splashtop’s range—from individual remote access to support and endpoint tools—can reduce the need to buy separate products, provided the plan’s device and user limits match your setup.

Plan limits and renewal terms deserve attention before you move a team onto Splashtop. Solo is for individual users; Pro allows up to three users on one computer. SOS has managed-computer allowances of 10 or 300 per user license and a stated ceiling of 1,200 managed computers. The Remote Support Enterprise plan is for more than 1,200 managed devices, but pricing is custom. Enterprise Remote Access also requires a custom quote, and its on-prem option does not have a published price.

A number of endpoint and security products—including Autonomous Endpoint Management, Splashtop Shield, antivirus, and EDR—also have no published price. That makes it hard to compare the full cost from the pricing page alone.

Renewal risk is worth checking, especially for legacy customers. One Reddit thread shared a notice that Business Access Legacy would transition to current pricing at renewal beginning October 1, 2026, and reach end-of-life September 30, 2027. Other users report sharp renewal increases, while a commenter says support found a less costly license option. Those accounts are not a universal price forecast; get renewal terms and device allowances in writing.

Splashtop’s $2.50 starting price is for Classroom Cloud or Mirroring360 Pro, per teacher per year—not its core remote-access plans. The pricing page lists Solo at $6 per user per month, Pro at $8.25, and Performance at $12.42 with annual billing. Performance is $13 per user per month with monthly billing. Solo includes unattended access, file transfer, and remote print; Pro adds features including multi-monitor support and allows up to three users on one computer. Performance adds 4:4:4 color, up to 240 FPS, and USB passthrough.

The step from Pro to Performance costs $4.17 more per user per month on annual billing. Enterprise pricing is custom. SOS remote support starts at $22 per concurrent technician per month; annual options are listed at $259 or $399, with 10 or 300 managed computers per user license and a 1,200-computer cap. Monthly billing rates for Remote Access and SOS aren’t published. Endpoint management and security add-ons have no published prices, so get a quote before comparing total cost.

The published material doesn’t specify a migration tool, data-export format, or import path. Before switching, ask what happens to saved connection details, user and device assignments, and support records; don’t assume they transfer. Check device limits too: SOS lists 10 or 300 managed computers per user license and a cap of 1,200, while its Enterprise tier is custom-priced.

We don’t have Reddit posts or comments in the published material, so we can’t attribute reasons for leaving to Reddit users. The clearest reasons to compare alternatives here are pricing uncertainty and fit: Enterprise prices and several endpoint-management add-ons aren’t published, and the verdict flags renewal predictability as a concern. If you’re leaving, confirm export options and renewal terms with Splashtop before you cancel. If you’re moving in, compare your required device count and support workflow against the quoted plan—not just the advertised starting price.