LogMeIn Pro review

LogMeIn Pro is remote access software for controlling devices from a distance. LogMeIn’s homepage describes it as a simple solution suited to small businesses, with a focus on accessing and controlling devices and helping maintain daily operations. It is also listed among LogMeIn’s remote access products.

That gives Pro a straightforward job: let users reach computers remotely so they can keep routine work moving. The published product information does not spell out specific management tools, supported operating systems, or detailed remote-control capabilities, so we would not assume it covers every IT support or device-management need.

There are three listed plans: Individuals, Power Users, and Small Businesses. They differ mainly by the number of computers each plan covers. All three list unlimited users, 1TB of file storage, and LogMeIn Antivirus. The Small Businesses plan also includes five LastPass Premium licenses; Power Users includes three, while Individuals lists none.

Pro’s clearest strength is its simple positioning. LogMeIn describes it as remote access for small businesses, rather than presenting it as a broad IT management suite. For a team that mainly needs to reach and control a defined set of computers, that focus may be a better fit than paying for capabilities it does not need.

The listed plans also allow unlimited users. That means the plan’s computer cap, rather than a user cap, is the stated constraint: Individuals covers up to two computers, Power Users up to five, and Small Businesses up to ten. Each plan lists 1TB of file storage and LogMeIn Antivirus. The two larger plans add LastPass Premium licenses—three on Power Users and five on Small Businesses.

LogMeIn frames Pro around maintaining daily operations through remote device access. That is useful for teams that need to reach their computers without being in front of them. The pricing information also lists a 14-day free trial, giving prospective customers a limited period to check whether the product fits before committing. There is no free plan listed.

The main drawback is the price relative to the computer caps. According to the published pricing information, monthly billing runs from $55 for Individuals to $230 for Small Businesses. Annual billing, paid annually, is listed at $30 to $129 per month. The plans cover only two, five, or ten computers respectively, so a team with more devices would need to confirm what options are available; the published pricing details do not list an add-on or a higher tier.

There is no free plan, only a 14-day trial. That makes Pro a harder sell for occasional access or teams comparing it with free alternatives. In one Reddit thread, users discussed switching after LogMeIn Free was discontinued and suggested options including TeamViewer and Chrome Remote Desktop. That discussion dates to 2014, so it is evidence of past switching concerns, not a current comparison.

The product description is also broad: it does not publish detailed limits for specific remote-control functions here. Buyers should verify that the capabilities they need are included before paying, rather than treating “simple remote access” as a full feature list.

LogMeIn Pro has three plans, with annual billing listed at $30–$129 per month, billed annually, and monthly billing at $55–$230 per month, according to the published pricing details. Individuals costs $30 per month annually or $55 monthly for up to two computers. Power Users costs $70 annually or $130 monthly for up to five computers. Small Businesses costs $129 annually or $230 monthly for up to ten computers.

The jump from Individuals to Power Users is $40 per month on annual billing or $75 on monthly billing; moving to Small Businesses adds another $59 or $100, respectively. All three plans include unlimited users and 1TB of file storage. Antivirus is included across plans; Power Users adds three LastPass Premium licenses, while Small Businesses includes five. No add-ons are listed. There’s a 14-day free trial, but no free plan. The annual prices are monthly equivalents, not month-to-month rates.

Before switching to LogMeIn Pro, count the computers you need to access. The listed plans cap access at two, five or ten computers, although each allows unlimited users. That makes the machine limit—not the number of staff—the key pricing constraint. The product information describes remote device control, but doesn’t publish migration steps, data-export options, or details about lock-in. We can’t say from the available information how much setup or data transfer a switch requires.

The published material also contains no Reddit posts or comments, so we can’t attribute common reasons for leaving to users. Price and computer caps are clear factors to weigh: monthly plans range from $55 to $230, and the Small Businesses plan stops at ten computers. If you’re moving away, confirm how your current setup handles device access and any stored files before cancelling; LogMeIn’s export and cancellation details aren’t published here.