Expensify review

Expensify is an expense management platform for individuals and businesses. Employees can capture receipts through the mobile app, email forwarding, uploads, or text messages, then create and submit expense reports for review and approval. The system includes automated receipt matching and policy checks, while businesses can reimburse employees and contractors in local currencies.

Beyond expenses, Expensify offers corporate and virtual cards, spending limits, approvals, budgets, and in-app travel booking for flights, hotels, cars, and rail. Travel bookings sync to expenses, according to the product information. Accounting integrations include QuickBooks, NetSuite, Sage Intacct, and Xero.

The package is broad, but costs depend on the plan and who counts as a billable member. The free Submit plan is aimed at employees submitting expenses; paid tiers add business expense, travel, and control features.

The main appeal is that expenses, reimbursements, cards, travel, and accounting connections sit in one product. That can reduce the number of separate tools a finance team has to manage. Receipt capture has several routes, and the feature list includes report creation, approvals, automated matching, and policy checks—not just receipt storage.

The entry price is low. The pricing page lists Submit at $0 per member per month for all members, with unlimited SmartScans, mileage tracking, and expense reports. Collect costs $5 per member per month and includes receipt scanning, reimbursements, corporate card management, and QuickBooks and Xero integrations. Control is listed as custom pricing, as low as $9 per active member per month, with multiple approval flows, ERP integrations, and SAML/SSO. Annual-commitment discounts are available, but the annual rate is not published.

Those tiers give smaller teams a clear starting point and larger organizations a route to additional controls. Check which plan includes the accounting connection and controls you need before comparing headline prices.

The prices do not tell the whole buying story. Control is custom-priced, with a listed starting point of $9 per active member per month; the annual discount rate is not published. The published pricing does not list numerical caps for reports, integrations, or approvals, so ask for those details and a full quote before switching. Submit is free, but its listed inclusions are focused on employees submitting expenses rather than business-wide spend controls.

User reports also raise practical concerns. In Reddit threads, some customers describe confusing management, support problems, difficulty canceling, and unexpected charges. Others complain about the redesigned interface, including one report of poor iPad performance in Safari. These are individual reports, not proof that every team will have the same experience, but they make a cautious rollout sensible.

Integration claims deserve a check, too. Expensify lists Xero integration, while one small-business Reddit commenter says it did not work for their setup. Confirm your accounting workflow, cancellation terms, and any extra charges in writing before moving company records.

Expensify’s Submit plan is free for all members who submit expenses. It includes unlimited SmartScans, mileage tracking and expense reports. Collect costs $5 per member per month and adds receipt scanning, reimbursements, corporate card management, and QuickBooks and Xero integrations. Control starts at $9 per active member per month, with custom pricing listed as “as low as $9”; it adds multiple approval flows, ERP integrations and SAML/SSO. That is a move from $5 per member to at least $9 per active member, and the different billing units make the headline prices less directly comparable. The pricing details say annual-commitment discounts are available, but don’t publish the annual rate. No add-ons are listed in the published pricing information. Before budgeting, confirm which plan covers every user who needs controls or integrations, and ask Expensify for the committed annual price and any custom quote. The free Submit tier is for expense submission; don’t assume it includes Collect’s reimbursement or card-management features.

The published information doesn’t say whether Expensify offers a migration tool, which historical records can be imported, what export formats are available, or how long data remains accessible after cancellation. Get those answers in writing before moving expense history, receipts, approval records or card workflows. The listed accounting connections include QuickBooks and Xero on Collect, while Control lists ERP integrations; check that your specific system and required plan are covered before switching. Our verdict flags complaints about customer support and cancellation issues, but it includes no Reddit posts or comments to verify what users report or why they leave. We can’t make a Reddit-based claim from this material. Treat cancellation and data export as items to confirm—not as documented strengths or weaknesses. A cautious transition means checking a sample of records in your accounting system, confirming how open reports and reimbursements will be handled, and keeping access to the old system until reconciliation is complete.