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Paid plans start at $4.50/mo.
UniFi Identity Enterprise starts at $5 per user per month, or $4.50 per user per month with annual billing, according to pricing details checked November 7, 2026. A five-user minimum applies, with billing listed at $25 per month. There is a 30-day free trial. The plan lists unlimited sites, doors and SSO apps, but UniFi’s the vendor's homepage does not explain Identity Enterprise specifically. Confirm product details and add-on prices before switching.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Paid Plan | $4.50 | $5 | Organizations managing sites, doors, and access |
| Basic Plan (legacy) | — | Quote | Grandfathered workspaces only |
Add-ons and overages
- AD/LDAP Directory Delegation (price not published)
- WiFi Experience Score (price not published)
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Paid Plan (min. 5) | $22.50 | $22.50 | $45 | $112.50 |
02What the plan grid doesn't tell you
Five-user minimum
The paid plan requires at least five users. The pricing details list billing at $25 per month.
Unpriced add-ons
AD/LDAP Directory Delegation and WiFi Experience Score are listed as add-ons, but their prices are not published.
Legacy tier access
Basic Plan (legacy) is limited to grandfathered workspaces; the free tier was canceled for new workspaces on April 10, 2024.
Trial conversion terms
A 30-day free trial is listed, but the published pricing details do not state what happens to billing when it ends.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Organizations managing multiple sites | Paid Plan | It lists unlimited sites and doors, with unlimited users subject to a five-user minimum. |
| Teams needing SSO and workflows | Paid Plan | The listed inclusions cover unlimited SSO apps, workflows and approvals. |
| Existing grandfathered workspaces | Basic Plan (legacy) | It is a legacy free tier for grandfathered workspaces only, not a new-workspace option. |
04Is UniFi Identity Enterprise worth the money?
UniFi Identity Enterprise is worth considering if you need access management across sites and value the listed unlimited sites, doors and SSO apps. The starting price is clear, but the five-user minimum makes the entry bill $25 per month, and the two listed add-ons have no published prices. UniFi’s the vendor's homepage focuses on its broader IT platform, not Identity Enterprise, so verify the identity-specific features and costs before moving from another tool.
UniFi Identity Enterprise pricing FAQ
How much does UniFi Identity Enterprise cost?
The Paid Plan is listed at $5 per user per month, or $4.50 per user per month with annual billing. A five-user minimum applies, and the published pricing details list billing at $25 per month. The pricing information does not state a separate annual minimum bill.
Does UniFi Identity Enterprise have a free plan?
The current Paid Plan is not free, and the pricing details list a 30-day free trial. Basic Plan (legacy) is described as a free tier for grandfathered workspaces only; it was canceled for new workspaces on April 10, 2024.
What is included in the Paid Plan?
The listed inclusions are unlimited users, sites and doors; unlimited SSO apps; unlimited workflows and approvals; and up to 90 days of activity logs and door unlock recordings. The plan still has a five-user minimum. UniFi’s the vendor's homepage does not explain these Identity Enterprise features.
How much do UniFi Identity Enterprise add-ons cost?
The published pricing details list AD/LDAP Directory Delegation and WiFi Experience Score as add-ons, but their prices are not published. The details also do not say whether either add-on is included in the 30-day trial, so confirm pricing and trial access with UniFi before committing.