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Paid plans start at $24.17/mo. There's also a free plan.
Tidio has a free plan, then Starter at $24.17 per month and Growth at $49.17 per month when billed annually. Tidio’s pricing page does not publish separate month-to-month rates for either plan. Free includes 50 billable conversations monthly; Starter includes 100, while Growth starts at 250. Lyro AI and Flows have their own allowances and paid add-ons, so the entry price may not cover the automation volume you need. Plus adds usage charges; Premium requires a sales quote.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | very small sites testing basic live chat |
| Starter | $24.17 | — | small teams needing core live chat and tickets |
| Growth | $49.17 | — | growing teams wanting automation and collaboration tools |
| Plus | $300 | — | larger teams needing priority support and custom limits |
| Premium | — | Quote | enterprises wanting guaranteed AI resolution and compliance |
Add-ons and overages
- Lyro AI Agent standalone: starts at $32.50/mo from 50 Lyro AI conversations, 7-day free trial
- Flows standalone: starts at $24.17/mo from 2,000 visitors reached, 7-day free trial
- No Tidio branding add-on: $16.67/mo
02What the plan grid doesn't tell you
Annual billing is the displayed rate
Starter and Growth prices reflect annual billing. Tidio does not publish separate straight monthly rates on its pricing page.
Conversation caps shape the bill
Free includes 50 billable conversations monthly, Starter 100, and Growth starts at 250. Plus uses custom limits and adds usage charges.
AI and Flows have separate limits
Starter includes 50 Lyro conversations one time and reaches 100 Flow visitors. Standalone Lyro starts at $32.50/month; Flows starts at $24.17/month.
Brand removal costs extra
Removing Tidio branding is a $16.67/month add-on, according to the published pricing details.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Very small sites testing chat | Free | It includes basic live chat and ticketing, 50 billable conversations monthly, and 10 seats. |
| Small teams needing core support | Starter | It adds live chat and ticketing features with 100 billable conversations monthly, at $24.17/month on annual billing. |
| Teams needing more automation tools | Growth | It starts at 250 billable conversations and adds advanced analytics, automatic chat assignment, macros, and other collaboration features. |
04Is Tidio worth the money?
Tidio is reasonably easy to price at the entry level: Free covers basic chat, and annual Starter or Growth pricing is published. The catch is that conversation volume, Lyro AI conversations, and Flows visitors use separate limits, while Plus adds usage charges and Premium is quote-only. We’d shortlist it when a team wants chat and support automation in one platform and can work within those caps. It is harder to budget when AI usage is the main requirement.
Tidio pricing FAQ
How much does a chatbot cost?
Tidio starts at $0 with its Free plan. Starter is listed at $24.17 per month and Growth at $49.17 per month on annual billing; separate monthly rates are not published. Lyro AI and Flows also have separate allowances and paid options, so the total depends on usage.
What are the pricing options for HighLevel AI?
The pricing information available here does not include HighLevel AI prices, so we can’t make a reliable comparison. For Tidio, Starter is $24.17 per month and Growth is $49.17 per month on annual billing. Tidio’s pricing page does not publish straight monthly rates for those plans.
What is Tidio used for?
Tidio combines live chat, email, and social channels in a shared inbox, with ticketing and automation for sales and support. Its Lyro AI agent answers from a business’s data, and its Flows can prompt conversations for actions such as cart recovery or lead capture.
How much do Tidio AI agents cost?
The standalone Lyro AI Agent starts at $32.50 per month for 50 Lyro conversations, with a seven-day free trial listed. Free includes the first 50 Lyro conversations for the lifetime of the account; Starter includes 50 one-time conversations. Premium pricing is by quote.