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Paid plans start at $32/mo.
Chatbase pricing starts at $32 per month for Hobby when billed yearly; paying monthly costs $40. Basic is $120 per month yearly or $150 monthly, and Business is $400 yearly or $500 monthly. Those plans have monthly message-credit limits, and the plan grid also sets workspace-seat and concurrent-call limits. There’s no free plan, but Chatbase lists a 7-day free trial. Check add-on costs before estimating your bill: extra credits, agents, storage, and branding removal cost more.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Hobby | $32 | $40 | Solo users testing their first agent |
| Basic | $120 | $150 | Small teams launching their first agent |
| Business | $400 | $500 | Growing teams with a larger customer base |
| Enterprise | — | Quote | Companies deploying AI agents at scale |
Add-ons and overages
- Auto recharge credits: $40 per 1,000 message credits
- Remove 'Powered by Chatbase' branding: $99/month
- Extra agents: $25 per AI agent/month
- Extra storage: $25 per 10 MB/month
02What the plan grid doesn't tell you
Credit limits and recharges
Hobby includes 700 message credits monthly; Basic has 4,000 and Business 15,000. Auto recharge costs $40 per 1,000 message credits.
Branding removal
Removing “Powered by Chatbase” branding costs $99 per month, on top of the plan price.
Extra agents
The plan includes a set agent allowance where listed; each additional AI agent costs $25 per month.
Extra storage
Additional storage costs $25 per 10 MB per month. The listed price makes it worth checking storage needs before choosing a plan.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Solo users testing an agent | Hobby | The lowest-cost option, with 700 message credits, 200 test credits, one agent, and two workspace seats. |
| Small teams launching an agent | Basic | Includes 4,000 message credits, three seats, a helpdesk inbox, voice, API access, and 10 concurrent calls. |
| Teams with growing customer volume | Business | Includes 15,000 message credits, five seats, advanced analytics, and 20 concurrent calls. |
04Is Chatbase worth the money?
Chatbase can make sense if you need an agent across multiple channels and want tools such as a shared helpdesk inbox, built-in actions, and analytics. The cost is less predictable if usage pushes past the monthly credit allowance or you need extra agents, storage, or branding removal. Basic and Business list concurrent-call limits; Enterprise offers custom usage and billing, but its price is not published. Check those limits and what support you need before committing.
Chatbase pricing FAQ
How much does a chatbot cost?
Chatbase’s Hobby plan costs $32 per month when billed yearly, or $40 month to month. Basic is $120 yearly-billed or $150 monthly, and Business is $400 yearly-billed or $500 monthly. Enterprise pricing is custom and not published. Add-ons can raise the bill.
Does Zendesk have an AI chatbot?
The Chatbase pricing and product information here does not establish whether Zendesk currently offers an AI chatbot or what it costs. We can verify that Chatbase lists a helpdesk inbox on Basic and AI agents for customer support, but that is not a comparison with Zendesk.
What is Chatbase used for?
Chatbase is a platform for building AI agents for customer support, sales, and product guidance. Its listed capabilities include a no-code builder, built-in actions, analytics, and deployment across chat, email, WhatsApp, Slack, and voice.
Is Chatbase free or paid?
Chatbase does not list a free plan. It lists a 7-day free trial, followed by paid plans starting at $32 per month with yearly billing, or $40 month to month. Enterprise pricing is custom rather than published.