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Paid plans start at $0.80/mo.
Ping Identity’s listed rates start at $0.80 per user/month for Customer Identity / Consumer, but that plan has a $50,000 standalone starting contract and a 2,000-user minimum. Other options start at $25,000 or $50,000 annually, while the dedicated cloud plan starts at $150,000. Contracts are billed annually; monthly billing prices are not published. Treat the per-user rates as pricing inputs, not a reliable estimate of your first-year bill.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Workforce Identity | $8.60 | — | Human identities at work |
| Customer Identity | $1.45 | — | Customer-facing applications |
| Customer Identity / Consumer | $0.80 | — | Consumer agent identities |
| B2B Identity (PingOne Multi-Tenant Cloud) | $4,166.67 | — | External business users |
| PingOne Advanced Identity Cloud (Dedicated Environment) | $12,500 | — | Complex external identity needs |
| Ping Advanced Identity Software (Self-Managed) | $2,083.33 | — | Self-managed identity deployments |
| Agent IAM Core | $4,166.67 | — | Workload and B2B agent identities |
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Workforce Identity | $8.60 | $43 | $86 | $215 |
| Customer Identity | $1.45 | $7.25 | $14.50 | $36.25 |
| Customer Identity / Consumer | $0.80 | $4 | $8 | $20 |
02What the plan grid doesn't tell you
Contract minimums
Starting contracts range from $25,000 annually for self-managed software to $150,000 for the dedicated cloud environment.
User thresholds
Workforce Identity and Customer Identity / Consumer require 2,000 users. Other plans may have user limits that are not published.
Annual-only pricing
Contracts are billed annually. Monthly billing prices are not published, so you cannot compare a month-to-month commitment from the listed rates.
Usage-based scope
Some pricing depends on active users, external users or deployment scope; exact user ceilings are not published for several plans.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Employees and workforce access | Workforce Identity | Listed at $8.60 per user/month on annual terms, with a 2,000-user minimum. |
| Customer-facing applications | Customer Identity | For customer identities; listed at $1.45 per user/month, based on active users, with a $50,000 starting contract. |
| External business users | B2B Identity (PingOne Multi-Tenant Cloud) | The listed starting contract is $50,000 annually, based on active external users. |
04Is Ping Identity worth the money?
Ping Identity looks suited to organizations that need workforce, customer or partner identity services and can work with annual contracts. The platform lists identity orchestration, fraud prevention and integrations, but the pricing grid leaves some user limits and monthly rates unpublished. The $0.80 headline rate does not mean a small starting bill: its plan has a $50,000 minimum. For smaller buyers, these contract floors may make the platform hard to justify before comparing quotes and scope.
Ping Identity pricing FAQ
How much does Ping Identity cost?
Listed rates start at $0.80 per user/month for Customer Identity / Consumer, on annual terms. That plan has a $50,000 standalone starting contract and a 2,000-user minimum. Other listed starting contracts range from $25,000 annually for self-managed software to $150,000 for the dedicated cloud environment.
Does Ping Identity have a free plan or trial?
The pricing information lists no free plan. A free-trial offer is not published in the material we checked, so confirm availability and any eligibility requirements with Ping Identity before treating a trial as part of your evaluation.
Does Ping Identity offer monthly billing?
Monthly billing prices are not published. The listed contracts are billed annually, and several plans specify annual starting contract amounts. Ask Ping Identity for a quote that confirms the billing schedule, included user volume and any scope-based pricing before comparing it with another vendor.
Which Ping Identity plan should I choose?
Workforce Identity is listed for human identities at work; Customer Identity is for customer-facing applications; and B2B Identity (PingOne Multi-Tenant Cloud) is for external business users. Match the plan to the identity type, then confirm contract minimums and user counts with the vendor.