We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
eVoice is listed from $12 and is positioned for small businesses needing a dedicated line and basic call handling. The published summary flags unclear overages and add-on pricing, so the starting price may not tell you what you will pay. Grasshopper and OpenPhone fit smaller teams; Dialpad, Nextiva, Aircall and 3CX target broader needs. Their listed starting prices range from $14 to $30. Check plan details and total costs before moving your number.
01Why people leave eVoice
Unclear total cost
The published eVoice summary flags unclear overages and add-on pricing, making the $12 starting price an incomplete guide to monthly spend.
Need more call tools
Teams seeking collaboration, AI call tools, CRM connections or contact center features may need more than eVoice’s basic call-handling positioning.
Mobile and travel needs
A Reddit user wanted app access, calling while abroad, voicemail and occasional international calls; that broader VoIP discussion is not an eVoice complaint.
02The alternatives, ranked by fit
- Small businesses
GrasshopperGrasshopperGrasshopper is the closest fit if you want a business number for a solo business or small team using existing devices. Its listed use cases include sharing calls and texts, which lines up with eVoice’s simple business-line positioning. Grasshopper starts at $14, $2 above eVoice’s listed $12 entry price. Compare plan details before switching.
Trade-off: Less compelling if you need more numbers or support.
6.5/10from
$14/mo - Shared business number
OpenPhoneOpenPhoneOpenPhone fits teams that want to organize calls and texts around a shared business number. Its listed use cases include shared calling and texting, call organization and basic routing, making it a practical step up from a simple line. It starts at $15, $3 above eVoice’s listed entry price; check the user cap and Sona costs.
Trade-off: Check the user cap and Sona costs.
7.6/10from
$15/mo - AI call tools
DialpadDialpadDialpad is a better fit if your team wants voice and collaboration together, or needs AI call tools for support, sales coaching or dialing. Those needs go beyond eVoice’s basic call-handling positioning. Dialpad starts at $15, compared with eVoice’s listed $12 entry price. Get the full quote and review support reports before switching.
Trade-off: Check the full quote and support experience.
6.8/10from
$15/mo - Customer channels
NextivaNextivaNextiva suits teams looking to bring customer channels together or use AI conversation handling. That broader communications-suite positioning may fit better than eVoice’s dedicated-line focus if your needs have grown. Its listed starting price is $15, versus eVoice at $12. The published summary flags costs and support reports as areas to scrutinize.
Trade-off: Costs and support reports deserve scrutiny.
6.3/10from
$15/mo - CRM-connected calling
AircallAircallAircall is aimed at teams that need CRM-connected business calling, call automation or shared conversations across distributed teams. Those are more specific needs than eVoice’s basic call-handling positioning. Aircall starts at $30, well above eVoice’s listed $12 entry price. The published summary also cautions that add-ons can raise costs and support reports are mixed.
Trade-off: Higher starting price; add-on costs and support reports.
6.5/10from
$30/mo - Flexible phone systems
3CX3CX3CX is worth considering if you want flexible deployment, contact center features or per-system licensing. Its focus is a larger step away from eVoice’s simple business-number use case, so it makes more sense when your call operation has grown. It starts at $25. Factor in the extra hosting costs and partner concerns flagged in the published summary.
Trade-off: Extra hosting costs and partner concerns.
5.6/10from
$25/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
| 6.0 | $12/mo | No | Small businesses needing a dedicated line | |
| 6.5 | $14/mo | No | Solo businesses needing a business number | |
| 7.6 | $15/mo | No | Small teams sharing a business number | |
| 6.8 | $15/mo | No | Teams consolidating voice and collaboration | |
| 6.3 | $15/mo | No | Teams consolidating customer channels | |
| 6.5 | $30/mo | No | Teams needing CRM-connected business calling | |
| 5.6 | $25/mo | No | Teams wanting flexible deployment |
Questions people ask
Which eVoice alternative is closest for a small business?
Grasshopper is aimed at solo businesses and small teams sharing calls and texts, and its listing says it works with existing devices. OpenPhone is another fit if you want shared calling, texting and basic routing. Their listed starting prices are $14 and $15, respectively, compared with eVoice at $12.
Which alternatives start below $20?
The pricing page put Grasshopper at $14, OpenPhone at $15, Dialpad at $15 and Nextiva at $15. Each is above eVoice’s listed $12 starting price. These are entry prices, not a full comparison of plan inclusions, overages or add-on costs.
Are the Reddit posts reports about eVoice?
No. The Reddit threads we read discuss keeping an old number, Google Voice, SIP services and cloud phone systems generally. They include questions about mobile apps, travel calling and call routing, but they do not describe a user leaving eVoice or document eVoice-specific problems.
