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If Aircall’s support, billing or recurring issues are wearing out your team, compare alternatives by workflow first—not just starting price. Reddit users report frustrations with support and billing, and one HubSpot-focused thread describes ongoing issues. But the feedback isn’t all negative: another team praised Aircall’s setup, CRM integration and reporting. The options below range from simple shared calling to full contact center platforms, with listed starting prices from $14 and some pricing available only by quote.
01Why people leave Aircall
Support and billing friction
One Reddit thread cites poor customer service and billing; another describes support as atrocious when issues arise. Those are user reports, not a guarantee of every customer’s experience.
Calling issues disrupt work
A HubSpot-focused Reddit thread reports ongoing Aircall issues. Another team, by contrast, says its setup ran smoothly, so reliability reports are mixed.
Sales workflows need a fit
Some switchers want HubSpot logging with transcripts, SMS workflows and international numbers. Check each alternative’s integrations and number availability before moving.
02The alternatives, ranked by fit
- Best for AI calling
DialpadDialpadDialpad is a strong place to compare if your team wants sales coaching and dialing alongside AI call tools. It also suits teams consolidating voice and collaboration, rather than choosing a phone tool in isolation. The listed starting price is $15, below Aircall’s $30 starting price, but the pricing summary doesn’t establish equivalent plans or total cost.
Trade-off: Check the full quote and support experience before switching.
6.8/10from
$15/mo - Best for channel consolidation
NextivaNextivaNextiva is worth considering if you want a broader communications suite and AI conversation handling, rather than just business calling. Its listed starting price is $15, and it is positioned for small teams comparing annual-billed plans. A Reddit user looking to leave Aircall specifically mentioned considering Nextiva, but that isn’t a guarantee of fit.
Trade-off: Costs and support reports deserve scrutiny; check annual billing.
6.3/10from
$15/mo - Best for small teams
OpenPhoneOpenPhoneOpenPhone fits small teams that want to share a business number and keep calls and texts organized, with basic call routing. The listed starting price is $15. A Reddit commenter also recommended it for simple operations. It is a more focused option than a broad contact center, so compare its limits against your team’s workflows.
Trade-off: Check the user cap and Sona costs before switching.
7.6/10from
$15/mo - Best for flexible deployment
3CX3CX3CX is a fit to investigate if deployment flexibility, contact center features or per-system licensing matter more than a simple per-user comparison. Its listed starting price is $25, below Aircall’s $30 starting price. That doesn’t establish what your own deployment would cost, so account for hosting before comparing the two.
Trade-off: Extra hosting costs and partner concerns may change the equation.
5.6/10from
$25/mo - Best for business communications
8x88x88x8 covers business calling, meetings, messaging and contact center needs, making it a candidate for teams trying to consolidate communications. It may suit organizations evaluating phone options alongside Microsoft Teams. There is no listed starting price: pricing is quote-only, so you’ll need a quote to compare it with Aircall’s $30 starting price.
Trade-off: Quote-only pricing makes quick cost comparisons harder.
6.0/10from
Custom - Best for large contact centers
Five9Five9Five9 is aimed at larger teams that need multiple channels, AI self-service, workforce tools and analytics. Its listed starting price is $119, making it a much higher-entry option than Aircall’s $30 starting price. It is most relevant when you need contact center breadth, not simply a lower-cost replacement for business calling.
Trade-off: High entry commitment; user reports raise reliability concerns.
6.3/10from
$119/mo - Best for solo businesses
GrasshopperGrasshopperGrasshopper is a simpler option for solo businesses or small teams that need a business number, shared calls and texts, and the ability to use existing devices. Its listed starting price is $14, the lowest among these picks. It is less suited to teams that need more numbers or more extensive support.
Trade-off: Less compelling when you need more numbers or support.
6.5/10from
$14/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 Aircall Aircall (current) | 6.5 | $30/mo | No | Teams needing CRM-connected business calling |
| Dialpad Dialpad | 6.8 | $15/mo | No | Teams consolidating voice and collaboration |
| Nextiva Nextiva | 6.3 | $15/mo | No | Teams consolidating customer channels |
| OpenPhone OpenPhone | 7.6 | $15/mo | No | Small teams sharing a business number |
| 3CX 3CX | 5.6 | $25/mo | No | Teams wanting flexible deployment |
| 8x8 8x8 | 6.0 | Custom | No | Teams consolidating business communications |
| Five9 Five9 | 6.3 | $119/mo | No | Large teams needing multiple channels |
| Grasshopper Grasshopper | 6.5 | $14/mo | No | Solo businesses needing a business number |
Questions people ask
What is the cheapest Aircall alternative on this list?
Grasshopper has the lowest listed starting price here at $14. Dialpad, Nextiva and OpenPhone each start at $15, while 3CX starts at $25. These are listed entry prices, not like-for-like quotes; compare plan details and any relevant add-on or hosting costs before switching.
Which Aircall alternative is best for a contact center?
Five9 is positioned for large teams needing multiple channels, AI self-service, workforce tools and analytics. 8x8 covers contact center needs alongside calling, meetings and messaging, but pricing is quote-only. 3CX is another option if flexible deployment and contact center features matter; its summary flags extra hosting costs.
Which alternative will work with HubSpot?
The available product summaries don’t confirm which alternatives integrate with HubSpot, support automatic call logging or transcripts, or connect SMS to HubSpot workflows. Verify those requirements directly with each vendor before committing. One Reddit thread also mentions a separate tool that only integrates with Aircall, so check dependencies before migrating.