Statuspage review

Statuspage is an incident-communications tool: teams publish service status and incident updates on pages for customers or employees. It is built to give people a place to check what is affected and receive updates, rather than to replace every monitoring or incident-response system already in a stack.

Teams can show selected service components, include the status of more than 150 third-party components, and notify subscribers by email, text message, or in-app messages. Statuspage also supports internal pages, integrations with monitoring, alerting, chat, and help desk tools, and pre-written incident templates. Its Uptime Showcase displays historical uptime for customers and prospects.

The product is split across public and internal plans, with a separate starting price for audience-specific pages. That matters when comparing costs: the right plan depends not just on the number of subscribers, but on whether the page is public or internal and how many people, components, and metrics it needs to cover.

Statuspage keeps incident updates, affected components, and subscriber notifications in one customer-facing place. That gives users a source to check during an outage and lets teams publish follow-up updates without relying only on scattered messages. Internal pages provide a separate option for employee communications.

The pricing page lists a free public plan for small pages: 100 subscribers, 25 components, two team members, and two metrics. The $29-per-month Hobby plan raises the subscriber cap to 250, allows five team members and five metrics, and adds a custom domain. For growing public pages, Startup is $99 per month and lists 1,000 subscribers, 10 team members, 10 metrics, and email, SMS, and webhook notifications.

The product’s wider feature set includes incident integrations, templates, and historical uptime displays. Higher public plans have larger listed limits: Business costs $399 per month for up to 5,000 subscribers, while Public Enterprise is $1,499 per month for up to 25,000. Internal plans are priced separately, from Starter at $79 per month to Private Enterprise at $1,499. That separation makes the pricing easier to map to the audience, even if it creates more tiers to compare.

The free plan is useful for a small public page, but its 100-subscriber cap, two team members, and two metrics leave little room to grow. The next public tier is $29 per month; the listed price then rises to $99 for Startup, $399 for Business, and $1,499 for Public Enterprise. Those are monthly prices, and annual rates or discounts are not published on the vendor's site.

Some useful limits and features sit behind higher tiers. Email, SMS, and webhook notifications are listed with Startup, at $99 per month. Component subscriptions appear on Business at $399, and role-based access control is listed on Public Enterprise at $1,499. Internal pages start at $79 per month, while audience-specific pages start at $300, with minimums of 25 team members, 10 groups, 500 users, and 30 metrics.

That makes Statuspage a harder sell if you only need a basic page or want more predictable costs as your audience expands. Reddit discussions show some teams considering self-hosted or lower-cost alternatives, but they also raise concerns about reliability and keeping a status page independent from the systems it reports on. Switching may save money, but the operational trade-off needs scrutiny.

Statuspage has a free plan, but its limits are tight: 100 subscribers, 25 components, two team members and two metrics. The public Hobby plan costs $29 per month and raises the subscriber cap to 250. Moving to Startup costs $99 per month for 1,000 subscribers and adds email, SMS and webhook notifications. Business is $399 per month for 5,000 subscribers; Public Enterprise is $1,499 for 25,000.

Internal pages have separate plans: Starter is $79 per month, Growth $249, Corporate $599 and Private Enterprise $1,499. Audience-specific pages start at $300 per month. Those separate plan tracks make it worth confirming which one fits before comparing quotes. The published pricing lists no add-ons. Prices are monthly; annual rates and discounts are not shown, though some higher tiers offer yearly purchase orders and invoicing. Don’t assume an annual commitment will lower the bill.

Treat a move as a rebuild until you confirm what can be transferred. The published information describes Statuspage’s components, subscriber notifications, integrations and uptime displays, but does not document import tools or data-export options. Before switching, check whether your current provider can export subscriber details, incident history, component settings and uptime data—and ask Statuspage what it can import. The same checks apply before leaving: the available information does not establish whether those records can be exported from Statuspage.

Plan to review notification channels, integrations and incident templates as well as the page itself; their compatibility with another service is not specified here. Cost may be a reason to leave: Statuspage pricing rises from $29 per month for public Hobby to $99 for Startup, with higher tiers reaching $1,499. We can’t responsibly summarize what Reddit users cite as reasons to leave because no Reddit posts or comments were supplied. Get export and migration answers in writing before you commit.