SimpleTexting review

SimpleTexting is an SMS marketing and business texting service for small businesses. It combines one-to-many campaigns with an inbox for two-way conversations, so a business can send a promotion and handle replies in the same tool. Automated messages can cover welcome and out-of-office texts, as well as behavior-based follow-ups. Opt-in tools include website popups and text-to-join keywords, and the product includes support for permission-based texting, unsubscribes and carrier registration.

The pricing page’s 500-credit example costs $39 monthly, or $398.40 billed yearly—$33.20 per month, a 20% yearly saving. That plan includes 500 credits, three user seats and unlimited contacts. Extra credits cost 5.5¢ each. SimpleTexting lists API access on all plans, which may matter if you need to connect texting to other software. The main thing to check before switching is the full cost: volume pricing beyond the 500-credit example is not published on the vendor's site.

SimpleTexting covers the core jobs without making texting only about bulk blasts. Teams can send targeted campaigns, collect opt-ins, automate routine messages and respond to customers from a shared inbox. That mix suits a small business that wants promotional texts and ongoing customer conversations in one service. The listed opt-in and unsubscribe tools also address basic permission and compliance needs; they are support, not a reason to skip your own compliance checks.

The entry example is relatively legible: according to the pricing page, $39 month-to-month buys 500 credits, three seats and unlimited contacts. Paying annually brings the equivalent monthly price to $33.20. Extra seats are $20 per month each, while extra numbers cost $10 per month per number. Toll-free numbers have no additional fee listed, and the page says nonprofits, churches and tax-exempt organizations get 15% off monthly plans.

API access is available on all plans, according to the published product details. That gives teams a route to connect their messaging workflow to other systems without needing a higher plan just to get API access. Still, the published material does not specify API limits or integration coverage, so confirm those requirements before committing.

The headline price is only a useful starting point if 500 credits fits your sending volume. The pricing page lists options from 1,000 through 50,000 texts, but prices for those tiers are not published on the vendor's site; above 50,000, pricing is custom. Don’t assume the $33.20 annual equivalent is what your team will pay at scale. Extra credits are 5.5¢ each, and carrier fees apply; the page estimates $0.0025 per US message and $0.0068 per Canadian message.

The add-ons can also change the bill. A local number is listed at $10 per month, with a $4 one-time activation fee; additional numbers cost $10 per month each, and an extra teammate costs $20 per month. A dedicated short code starts at $1,000 per month. Check whether your use case needs these before comparing SimpleTexting with another provider.

Integration behavior deserves a check, too. In one Reddit thread, a user said image-only customer messages were not reaching Slack through Zapier; the discussion does not establish whether SimpleTexting or the integration caused the issue. Test the exact message types and handoffs your workflow depends on, and get higher-volume pricing in writing before switching.

The pricing page lists the 500-credit option at $39 per month, or $398.40 billed yearly—equivalent to $33.20 per month and a 20% annual saving. It includes three user seats and unlimited contacts. The page also lists a local number at $10 per month; check how that charge applies to your setup, since local numbers are also listed as an add-on at $10 per month plus a $4 one-time activation fee.

The next displayed volumes are 1,000, 2,000, 3,000, 7,500, 15,000, 25,000 and 50,000 texts, but their prices are not published. That makes the price jump hard to compare before you contact sales or select a volume. Above 50,000 texts, pricing is custom.

Extra credits cost 5.5¢ each. Additional teammates are $20 per month per user; toll-free numbers have no additional fee, while dedicated short codes start at $1,000 per month. Carrier fees apply: the page estimates $0.0025 per US message and $0.0068 per Canadian message. No free plan is listed. Nonprofits, churches and tax-exempt organizations get 15% off monthly plans.

Before moving, gather your subscriber list and permission records, current opt-in language, message templates and any automation rules you rely on. SimpleTexting lists opt-in tools, automated messages, compliance support and API access on all plans, but the published pricing and product details do not say whether it imports those items or what data-export formats are available. Confirm both with the company before switching; also ask how number porting and carrier registration would work for your account.

If you leave, plan to move your contacts and consent records, rebuild automations, and update any website forms or text-to-join prompts connected to your old setup. The available published material does not document cancellation terms, export limits or number-porting steps, so treat those as questions to resolve before signing up—not as guaranteed features. It also includes no Reddit posts or comments, so we can’t credibly name a user-reported reason people leave. The clearest pricing concern is that most listed text volumes have no published price, making higher-volume costs difficult to compare in advance.