ResQ review

ResQ combines commercial repairs and facilities management for multi-unit businesses. It covers six trades: refrigeration, HVAC, electrical, cooking equipment, plumbing and general repairs. Alongside booking work, its platform can track equipment details such as make, model, age, warranty and repair history.

The service has three plans. ResQ Maintain is for preventive maintenance, with pricing based on your equipment list. ResQ Plus costs $250 per facility per month and is aimed at groups that need repairs regularly. ResQ Protect gives facilities a custom monthly quote for covered repairs.

The pricing page lists no free plan, and a free trial is not listed. ResQ Plus is billed monthly without an upfront annual commitment; the pricing page does not list an annual-billing price. The main buying question is whether ResQ’s maintenance and repair coverage fits your sites—and whether you use enough repairs to justify the monthly fee.

ResQ’s main advantage is bringing repair booking, asset records and maintenance planning into one service. That can give facilities teams a single place to track equipment and arrange work, rather than keeping repair history and maintenance schedules in separate records. The platform tracks equipment make, model, age, warranty and repair history, while ResQ’s service covers six common commercial trades.

Its plans also address different budgeting needs:

• ResQ Maintain is a fit for preventive maintenance. The price is a custom quote based on your equipment list, and the plan includes a free walkthrough to get started. It is listed as available to all customers.
• ResQ Plus costs $250 per facility per month. It includes $500 off repairs each month, an annual site inspection and capital plan, and sensors and monitoring on maintained equipment. It also offers 10% off planned maintenance switched to ResQ.
• ResQ Protect is designed for facilities that want one monthly repair budget. ResQ quotes a fixed monthly fee for covered repairs, with no surprise invoices; it is listed as available to current customers.

For Plus customers with at least $500 in monthly repairs, the pricing page says ResQ guarantees $3,000 in annual savings. That makes the plan’s repair usage threshold important when comparing it with paying for individual jobs.

ResQ’s clearest limit is the economics of Plus: at $250 per facility each month, the listed $500 repair discount only matters if you have enough repair spend to use it. The pricing page ties its $3,000 guaranteed annual savings to at least $500 in monthly repairs. Facilities with occasional repair needs should compare the monthly fee with their expected usage rather than assume the savings apply automatically.

Price visibility is limited elsewhere. Maintain is a custom quote based on equipment lists, and Protect has a custom monthly quote; neither has a published price. The pricing page also lists no annual-billing price for Plus, only monthly billing with no upfront annual commitment. A free trial is not listed, so buyers should ask what evaluation or cancellation terms apply before signing.

Some Plus benefits have a defined scope: sensors and monitoring are included on maintained equipment, not described as covering every asset at a site. Protect is available to current customers, which may limit it as an entry point for new buyers. ResQ’s listed coverage and savings terms do not establish response times, service-level guarantees or exclusions; those details are not published on the vendor's site, so get them in writing.

ResQ Plus costs $250 per facility per month, with no upfront annual commitment. The pricing page lists $500 off repairs each month, an annual site inspection and capital plan, and sensors on maintained equipment. The advertised $3,000 in guaranteed annual savings applies only if you spend at least $500 on repairs monthly. That condition matters: the membership is harder to justify if repairs are infrequent.

ResQ Maintain has no published price; it is quoted from your equipment list and includes planned maintenance and a free walkthrough. ResQ Protect also has no published price: it is a custom monthly quote for current customers who want covered repairs for one fee. There is no public price for a jump from Plus to either option, so ask for comparable written quotes before choosing.

No annual-billing price or add-on prices are listed. ResQ has no free plan, and a free trial is not listed. Confirm which sites and equipment the quote covers before comparing totals.

The published ResQ information does not explain migration steps, data imports or exports, contract terms, or cancellation rules. It also does not say whether you can transfer asset records—such as make, model, age, warranty and repair history—from another system. Before switching, ask ResQ what records it can import, what it will export if you leave, and whether there are fees or notice periods.

ResQ combines repairs, asset tracking, booking and planned maintenance, so moving those workflows may involve more than transferring equipment details. The published material does not specify how much setup customers must do or whether ResQ handles it. ResQ Maintain includes a free walkthrough; the pricing details do not describe it as a migration service.

We were not given Reddit posts or comments about ResQ, so we can’t attribute reasons for leaving to users. From the published pricing, the clearest fit concern is the $250-per-facility Plus fee for sites that rarely need repairs. Get the exit and data-retention terms in writing before committing.