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It's a split decision.
Choose ResQ if you want commercial repair and maintenance from one provider and can use repairs regularly: its Plus plan costs $250 per facility monthly and includes $500 off monthly repairs. Choose Ecotrak if you want a CMMS for work orders, vendors and assets; its Build plan is free for up to 10 locations. Grow and Scale prices, integrations, seat fees and support details are not published on the vendor's site.
01Side by side
| ResQ | Ecotrak | |
|---|---|---|
| Starting price | $250 per facility/month (Plus) | $0/month (Build; up to 10 locations) |
| Free plan | No free plan listed | Build is free for up to 10 locations |
| Best for | Businesses buying commercial repairs and maintenance | Multi-site teams managing maintenance in software |
| Core strength | Repairs, scheduled maintenance and equipment sensors | Work orders, vendors, parts and reporting |
| Learning curve | Not published on the vendor's site | Not published on the vendor's site |
| Integrations/data | Asset records; integrations not published | Asset and work-order data; integrations not published |
| Team/seat costs | $250 per facility; seat fees not published | Build covers 10 locations; seat fees not published |
| Support | Support details not published | Support details not published |
ResQ Choose ResQ if
- You want repairs and maintenance from one provider.
- Your facilities need scheduled maintenance and equipment sensors.
- You can use enough monthly repairs to value the $250 fee.
Ecotrak Choose Ecotrak if
- You want a free entry plan for up to 10 locations.
- You need work orders, vendor management and maintenance reporting.
- You want to track parts and inventory across locations.
02Pricing compared
ResQ Plus costs $250 per facility per month, with no annual-billing price listed. It includes $500 off repairs each month; the $3,000 annual savings guarantee applies only if you have at least $500 in monthly repairs. ResQ Maintain and ResQ Protect require custom quotes, and ResQ has no listed free plan.
Ecotrak’s Build plan is free for up to 10 locations and includes unlimited work orders. Grow and Scale have no published prices; both are listed as “Talk to sales.” Ecotrak’s technician, inventory, and projects toolkits are also add-ons with unpublished prices. So the free entry point is clearer with Ecotrak, while ResQ’s $250 fee may make sense if your facility uses repairs regularly.
03Features and depth
These products solve different parts of facilities work. ResQ combines a repair service with a platform for booking jobs and tracking equipment. Its repair coverage spans refrigeration, HVAC, electrical, cooking equipment, plumbing, and general repair. It also offers planned maintenance, asset records, and sensors for temperature and runtime monitoring. ResQ Plus includes sensors and monitoring on maintained equipment.
Ecotrak is a cloud-based CMMS for managing work orders, assets, vendors, and maintenance across locations. Its features include service requests with photos, vendor dispatch and invoice approvals, preventive maintenance, parts inventory, and reporting. Grow and Scale list access to more than 15,000 vendors; Scale also includes technician management. The published pricing information doesn’t say which features are included in every paid tier, so confirm plan access with sales. Choose ResQ for repair coverage from one provider; choose Ecotrak for a central system to coordinate work, vendors, and equipment.
04Ease of use and learning curve
The published information doesn’t include hands-on usability findings, so we wouldn’t call either product easier based on the feature lists alone. ResQ Maintain starts with an equipment list and includes a free walkthrough; its planned maintenance can also be built around equipment and operating hours. That gives buyers a defined starting point, but the price is custom.
Ecotrak’s Build plan offers a free way to start with up to 10 locations and unlimited work orders. Teams can use it to organize requests and assets, while larger or more advanced needs may require a sales conversation: Grow and Scale prices aren’t published. Both products involve setting up location and equipment information; the published sources don’t specify implementation time, training, or user limits.
Questions people ask
Which is cheaper, ResQ or Ecotrak?
Ecotrak has the lower published entry price: Build is free for up to 10 locations. ResQ Plus is $250 per facility per month, but includes $500 off monthly repairs. Ecotrak’s paid-plan prices and ResQ’s custom-quote plans aren’t published, so total costs depend on what you need.
Does Ecotrak have a free plan?
Yes. Ecotrak Build is listed at $0 per month for teams with up to 10 locations and includes unlimited work orders. The published information doesn’t list a free trial. Grow and Scale prices aren’t published; both are listed as Talk to sales.
Does ResQ provide the repair work, or just the software?
ResQ offers commercial repair and maintenance across refrigeration, HVAC, electrical, cooking equipment, plumbing, and general repair, alongside its platform for booking and tracking work. Ecotrak is described as a CMMS and facilities management platform for coordinating work orders, vendors, assets, and maintenance.
Are integrations, seat fees, and support included in either price?
The published pricing information doesn’t publish integration details, seat fees, or support terms for either product. Ecotrak’s Grow and Scale prices are also unpublished, as are its listed toolkit add-on prices. Ask each vendor for a quote that spells out these costs and plan limits.