Navan review

Navan combines business travel booking, expense management and payments in one platform. Companies can set travel policies and employee spending limits, book trips, automate expense reports and reimbursements, and flag spending outside policy. Payment options include Navan corporate cards, Navan Connect and reimbursements for personal-card purchases.

The pricing page lists Navan Business as free for companies with up to 300 employees. That plan includes unlimited travel policy and approval workflows, 24/7 travel support agents and 30+ HRIS integrations. Expense management is free for the first five monthly expensing users; after that, Navan Expense costs $15 per user per month. Larger organizations can ask about Navan Enterprise, which has custom pricing and includes unlimited travelers and expensing users, global program coverage, a designated account executive and custom implementation.

Navan also offers Rewards: employees can earn rewards when they book travel below budget, including rewards for personal trips.

The clearest draw is the free entry point. Navan Business gives qualifying companies a way to bring travel policies, approvals and booking into one system without a listed monthly platform fee. The trade-off is that expense management is free for only five users. Beyond that, the pricing page lists Navan Expense at $15 per user per month.

The platform also connects travel and spend controls rather than treating them as separate jobs. Companies can set custom policies, flag out-of-policy transactions and choose between corporate cards, Navan Connect or reimbursement for personal-card spending. Navan lists 24/7 travel support and more than 30 HRIS integrations on Business; Enterprise adds global program coverage and a designated account executive.

Some employee feedback is positive, but it is mixed. In one Reddit thread, a former Navan user praised the expense workflow, corporate Visa connection and next-day direct-deposit reimbursements. Another commenter liked earning rewards as a travel delegate and using them for personal trips. Those reports are individual experiences, not a guarantee of how the setup will work at every company.

The free plan is not free for every expense user. Navan Business covers the first five monthly expensing users; the pricing page lists an additional $15 per user per month after that. Enterprise pricing is custom, and the page does not publish a price or annual billing option, so larger buyers will need a quote to compare total cost.

There are also employee concerns about the travel experience. In one Reddit discussion, commenters described Navan as a headache, reported slow loading and trouble adding a hotel to a flight, and said reaching a helpful human could be difficult despite the advertised support. Those are anecdotes, but they are worth checking against your own travel volume and support needs.

Centralized booking can also affect who earns card points. In a Reddit thread about company travel, some employees said their employer used a central card, reducing their ability to earn personal-card rewards. Another commenter said their company allowed personal cards for flights, so the outcome depends on company payment settings. Confirm card rules, hotel and flight workflows, and the support escalation path before switching.

According to the pricing page, Navan Business costs $0 per month for companies with up to 300 employees. It includes travel policy and approval workflows, 24/7 travel support, and 30+ HRIS integrations. The catch is expense management: it’s free for the first five monthly expensing users, then Navan Expense costs $15 per user per month. A team with six expense users would therefore pay $15 monthly for that add-on; the price rises with each additional user.

Navan Enterprise is for large organizations, but its price is custom and not published. It includes unlimited travelers and expensing users, global program coverage, a designated account executive, and custom implementation. That makes the step up from Business impossible to price from the public page alone.

The page does not list annual billing or a free trial. Navan Business is free, but don’t treat that as unlimited free expense management: the five-user allowance is the key cap to check against your team size.

Navan lists 30+ HRIS integrations on its Business plan, which may help connect employee data, but the published pricing information does not explain migration steps or identify which systems are supported. Enterprise includes custom implementation; the page does not say what that covers. Data-export formats, export fees, contract terms, and cancellation rules are not published on the vendor's site, so confirm them before moving travel or expense records.

We also don’t have Reddit posts or comments in the published material for this review, so we can’t attribute reasons for leaving Navan to users. The clearest fit concerns in the available product and pricing information are the $15 monthly charge per expensing user after the first five, custom and unpublished Enterprise pricing, and support expectations. The product lists 24/7 travel support, but that alone doesn’t establish response quality. Before switching, ask Navan for a sample export, confirm how card and reimbursement records transfer, and get the full Enterprise quote and exit terms in writing.