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Most buyers should pick Navan.
Choose Navan if you want a free entry point for travel and expenses: Navan Business covers companies up to 300 employees, but expense management is free only for the first five users; extra users cost $15/user/month. Choose SAP Concur if per-report pricing and invoice workflows fit better: Base starts at $7/report, while Premium pricing is custom. Navan lists 24/7 travel support; Concur Plus includes a User Support Desk.
01Side by side
| Navan | SAP Concur | |
|---|---|---|
| Starting price | Free Navan Business | $7 per report |
| Free plan | Yes; up to 300 employees, expense free for five | No |
| Best for | Travel-led teams seeking a free entry point | Teams needing expense, travel, and invoice workflows |
| Core strength | Travel booking, expenses, and payments in one platform | Expense, travel, invoice automation, and controls |
| Learning curve | Review ease-of-use score: 7/10 | Review ease-of-use score: 5/10 |
| Integrations/data | 30+ HRIS integrations | Financial-system integrations; count not published |
| Team/seat costs | First five expense users free; then $15/user/month | $7 or $11 per report; unlimited users |
| Support | 24/7 travel support agents | User Support Desk on Plus |
Navan Choose Navan if
- Choose Navan if you want a free starting plan for travel.
- Choose Navan if 24/7 travel support matters.
- Choose Navan if your team uses its 30+ HRIS integrations.
SAP Concur Choose SAP Concur if
- Choose SAP Concur if invoice workflows are important.
- Choose SAP Concur if per-report pricing suits your usage.
- Choose SAP Concur if you need Premium's included travel tools.
02Pricing compared
Navan has the lower published starting cost: its Navan Business plan is free for companies with up to 300 employees. But expense management is free for only the first five monthly expensing users; each additional user costs $15 per month. The plan includes travel policy and approval workflows and 24/7 travel support. Navan Enterprise has custom pricing.
SAP Concur lists per-report pricing: Base starts at $7 per report, and Plus is $11 per report. Both include unlimited users; Plus adds ExpenseIt, a User Support Desk, and reporting. Premium pricing is custom. Concur says prices vary by monthly commitment. Neither pricing page publishes an annual rate, so compare expected report volume and expense-user count—not just the headline price—before switching.
03Features and depth
Both platforms combine travel and expense workflows, but they emphasize different parts of spend management. Navan brings travel booking, expense management, and payment options into one platform. Its listed options include Navan corporate cards, Navan Connect, and reimbursements for personal-card spending. It also offers custom policies, transaction flags, expense categorization, reporting, reimbursement, and reconciliation automation. Navan Rewards lets employees earn rewards for booking below budget.
Concur covers expense, travel, and invoices. Its listed tools include receipt OCR, expense reports matched to corporate-card transactions, policy-based travel booking, approval routing, and spend dashboards. Invoice management adds accounts-payable automation and purchase-order matching. Concur's Base plan includes Expense; Plus adds ExpenseIt and reporting; Premium includes Concur Travel and Intelligence. If invoice workflows matter, Concur has a clearly listed capability Navan's published feature list does not. If travel support and payment choices are priorities, Navan's listed offer is more explicit.
04Ease of use and learning curve
Neither published product information establishes which platform is easier to implement or learn, so we would not treat feature breadth as proof of usability. The review summaries point to a possible trade-off: Navan scores 7 overall, with ease of use at 7; Concur scores 5.8 overall, with ease of use at 5. Those scores are review inputs, not a guarantee of what your team will experience.
Navan lists a designated account executive and custom implementation for Enterprise. Concur's Plus plan includes a User Support Desk. Before switching, map your approval rules, card feeds, reimbursement process, and travel booking needs against the plan you would actually buy.
Questions people ask
Is Navan cheaper than SAP Concur?
Navan Business is free for companies with up to 300 employees, but expense management is free only for the first five users; each additional monthly expensing user costs $15 per month. Concur starts at $7 per report for Base and $11 per report for Plus, so the better price depends on usage.
Does Navan include free expense management?
Navan Business includes expense management for the first five monthly expensing users. The pricing page lists a charge of $15 per month for each additional user. Navan Business itself is free for companies with up to 300 employees; Enterprise pricing is custom.
Does SAP Concur include invoice management?
SAP Concur's published feature information lists invoice management, including accounts-payable automation, approval routing, and purchase-order matching. The listed Base and Plus plans include Concur Expense, while Premium includes Concur Travel and Intelligence. Check the plan details for the invoice capabilities you need.
Which platform has better travel support?
Navan Business lists 24/7 travel support agents. SAP Concur Plus includes a User Support Desk, but the published pricing information does not specify 24/7 travel support for Concur. Compare the support coverage included in the exact plans under consideration before moving a travel program.