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There's a free plan; paid tiers are quoted.
Zadarma’s Standard plan is free, with five PBX and CRM users, no virtual numbers, 200 MB recording storage, four IVR menus and four concurrent outgoing calls. Office and Corporation add users, numbers and capacity, but their monthly and annual prices are not published in the pricing information we reviewed. Additional phone numbers cost $2 each; extra virtual numbers and PBX features have unpublished fees. Calls beyond included minutes use the Standard tariff, whose rates are not stated.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Standard | — | $0 | Small teams needing basic calling |
| Office | — | Quote | Teams needing numbers and included calls |
| Corporation | — | Quote | Larger teams needing more capacity |
Add-ons and overages
- Additional phone numbers: $2 each
- Additional virtual numbers and cloud PBX features are available for an extra fee; the price is not published
- Calls beyond included minutes are charged at the Standard tariff
02What the plan grid doesn't tell you
Paid plan prices missing
Office and Corporation monthly and annual prices are not published in the pricing information reviewed, so paid-plan costs cannot be compared upfront.
Extra phone numbers
Additional phone numbers cost $2 each. Check what type of number this covers before budgeting for virtual numbers.
Unpriced add-on fees
Additional virtual numbers and cloud PBX features carry extra fees; their prices are not published.
Unspecified call rates
Calls beyond included minutes are charged at the Standard tariff, but the published pricing details do not state the rates.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams starting free | Standard | It costs $0 and includes five PBX and CRM users, but no virtual numbers. |
| Teams needing included numbers | Office | Includes four virtual numbers, one toll-free number and 200 toll-free minutes; its price is not published. |
| Larger teams needing capacity | Corporation | Includes 20 PBX and CRM users and eight virtual numbers, but its price is not published. |
04Is Zadarma worth the money?
Zadarma is worth considering as a free starter PBX: Standard lists five PBX and CRM users, call-recording storage, IVR menus and concurrent outgoing calls at $0. The harder question is what a paid setup will cost. Office and Corporation prices are not published, and extra virtual numbers, PBX features and calls beyond included minutes add costs with incomplete rate details. For business-critical calling, that makes budgeting and comparing it with other phone systems difficult. We would treat it as a free starting point, not a confidently priced paid replacement.
Zadarma pricing FAQ
How much does Zadarma cost?
The Standard plan is listed at $0 per month. Office and Corporation have no published monthly or annual prices in the pricing information we reviewed, so paid-plan costs are unclear. Additional numbers, PBX features and calls beyond included minutes may add charges.
Does Zadarma have a free plan?
Yes. Standard is free and includes five PBX and CRM users, 200 MB of call-recording storage, four IVR menus and four concurrent outgoing calls. It includes zero virtual phone numbers, so teams that need numbers should account for paid options or extra fees.
What do Office and Corporation include?
Office includes 10 PBX and CRM users, four virtual numbers, one toll-free number with 200 toll-free minutes, 2 GB of recording storage and six IVR menus. Corporation includes 20 users, eight virtual numbers, two toll-free numbers with 600 minutes, 5 GB and 12 IVR menus.
What extra charges should I budget for?
Additional phone numbers are listed at $2 each. Extra virtual numbers and cloud PBX features have additional fees, but their prices are not published. Calls beyond included minutes are charged at the Standard tariff; the published pricing information does not state those rates.