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Paycom covers core HR and payroll in one system, but its price is quote-only, so buyers need a direct comparison to judge value. The alternatives below range from broad HR-and-payroll suites to payroll tools for small businesses and healthcare employers. Reddit feedback is limited: the threads provided mostly concern working at Paycom, while one customer account describes disputed sales promises and integration problems. Treat that account as a caution to verify your own requirements, not a verdict on every customer’s experience.
01Why people leave Paycom
Feature and integration mismatch
One Reddit customer said some paid features did not work as expected and described tools that did not integrate properly; they also said the cause might have been on their side.
Sales promises need verification
That customer said a salesperson overstated what the product could do and upsold features they could not integrate reliably.
Support burden after sale
The same account said the customer success manager had to handle problems tied to sales promises. It is one report, not evidence of a universal service issue.
02The alternatives, ranked by fit
- Broad HR and payroll
PaylocityPaylocityIf Paycom’s all-in-one approach is the goal, Paylocity is the closest listed comparison: it targets employers consolidating HR and payroll, and also includes finance and IT in its stated scope. That makes it worth shortlisting when your team wants multiple workflows with one provider. Its price is not listed here, so request a detailed quote and written service commitments before comparing total cost.
Trade-off: Pricing is quote-only; confirm service commitments before switching.
5.9/10from
Custom - Payroll and HR bundle
PaychexPaychexPaychex is worth comparing if you want payroll and HR together but are considering a different provider. Its stated fit also includes employers seeking HR advisory services or considering PEO services. The available listing does not publish a starting price, so ask for an itemized quote that spells out which services are included before comparing it with Paycom.
Trade-off: Pricing is opaque, and Reddit feedback is a caution, not a product verdict.
6.2/10from
Custom - Guided HR and payroll
isolvedisolvedConsider isolved if your priority is keeping HR and payroll together and you are interested in guided benefits enrollment. It is positioned for buyers seeking a broad HR-and-payroll suite, making it a reasonable option to evaluate alongside Paycom. The available listing does not give a starting price or detailed plan limits, so ask for custom pricing and confirm the workflows you need.
Trade-off: Custom pricing and thin user feedback leave buying questions open.
5.8/10from
Custom - Small-team payroll
GustoGustoGusto is a better fit to investigate if you run a small team, handle payroll in one state, or want time tracking alongside payroll and HR tools. The listed starting price is $49. That gives you a published baseline for an initial comparison, but check the per-person pricing and support terms against your headcount and needs.
Trade-off: Per-person pricing and reported support complaints temper the case.
6.3/10from
$49/mo - Small-team HR bundle
JustworksJustworksJustworks may suit a small US team looking for payroll, HR and bundled benefits administration, or a company hiring employees internationally. Its listed starting price is $8, which gives you a starting point for a quote comparison. Confirm the final benefits costs and what the quoted plan includes before treating that entry price as your expected bill.
Trade-off: Budget for possible benefits cost increases.
7.2/10from
$8/mo - QuickBooks users
QuickBooks Online PayrollQuickBooks Online PayrollQuickBooks Online Payroll is the practical shortlist option if your business already uses QuickBooks accounting or needs payroll tax filing. The listing starts at $25 and also identifies contractor-only payroll for up to 20 as a fit. Compare employee costs and reported issues before moving payroll; the starting price alone will not settle the value question.
Trade-off: Per-employee pricing and reported issues need checking.
5.8/10from
$25/mo - Straightforward payroll
SurePayrollSurePayrollSurePayroll is worth a look if you are a small business with straightforward payroll, a household paying one in-home employee, or an employer seeking automatic tax filing. The listed starting price is $20. Before switching, verify the current price and plan details, since the available listing specifically flags those as items to check.
Trade-off: Verify current price and plan details before moving.
6.2/10from
$20/mo - Healthcare payroll
ViventiumViventiumViventium is the most specialized option here: its stated fit is post-acute care providers, healthcare teams managing shift schedules, and employers needing healthcare-specific payroll. If those needs define your Paycom evaluation, compare Viventium directly rather than assuming a general payroll tool will fit. Its starting price is not listed, so request a detailed quote.
Trade-off: No starting price is listed; get a detailed quote.
5.8/10from
Custom
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 Paycom Paycom (current) | 6.5 | Custom | No | Organizations consolidating HR and payroll |
| Paylocity Paylocity | 5.9 | Custom | No | Employers consolidating HR and payroll workflows |
| Paychex Paychex | 6.2 | Custom | No | Businesses wanting payroll and HR together |
| isolved isolved | 5.8 | Custom | No | Buyers seeking HR and payroll together |
| Gusto Gusto | 6.3 | $49/mo | No | Small teams running payroll in one state |
| Justworks Justworks | 7.2 | $8/mo | No | Small US teams needing payroll and HR |
| QuickBooks Online Payroll QuickBooks Online Payroll | 5.8 | $25/mo | No | Businesses already using QuickBooks accounting |
| SurePayroll SurePayroll | 6.2 | $20/mo | No | Small businesses with straightforward payroll |
| Viventium Viventium | 5.8 | Custom | No | Post-acute care providers |
Questions people ask
How much does Paycom cost?
The published Paycom listing does not give a starting price; it says buyers need a quote to judge value. Ask Paycom for a written quote with the services, fees and any plan limits spelled out. Several alternatives also have no listed starting price, so compare itemized quotes rather than headline prices alone.
Which Paycom alternative is closest for HR and payroll?
Among these options, Paylocity and isolved are listed for employers seeking HR and payroll together. Paychex also bundles payroll and HR. Their starting prices are not listed on the vendor's site, so compare quotes and confirm the workflows and service commitments you need before choosing.
Are Reddit complaints enough reason to leave Paycom?
Not by themselves. The Reddit threads we read mainly discuss Paycom as a workplace; one customer account describes sales promises, integration problems and a customer success manager handling issues. That is a limited account, not a representative product review. Use it to build questions for vendors, then verify your own requirements and support expectations.