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The bottom line
Good core payroll and tax filing, but verify the price and plan details before you move.
SurePayroll covers the basics: unlimited payroll runs, online records, and automatic tax filing and deposits on Full Service. The listed starting price is $20/month plus $4 per employee for No Tax Filing; Full Service is listed at $29/month plus $7 per employee. The published pricing also lists alternate base prices of $29 and $39, so confirm your actual quote before switching.
It looks like a fit for small businesses and households that want payroll without a larger suite. The trade-offs are extra charges for forms and some integrations, plus mixed Reddit reports: some users describe trouble-free direct deposit, while others report problems getting tax documents after canceling or resolving account issues.
Good fit if
- Small businesses with straightforward payroll
- Households paying one in-home employee
- Employers wanting automatic tax filing
Skip it if
- Employers filing taxes without payroll support
- Teams needing payroll and invoicing together
- Businesses unwilling to verify changing quotes
ScoresHow it rates
What works
- Unlimited payroll runs, including off-cycle runs
- Full Service files and deposits payroll taxes
- Free two-day direct deposit on listed plans
- Supports W-2 employees and 1099 contractors
- Household plan includes one employee
What doesn't
- Listed base prices vary across the published pricing
- No Tax Filing leaves deposits and filing to the employer
- W-2 and 1099-NEC forms cost $50 plus $5 per form
- Multi-state payroll adds $9.99 per month
- Reddit users report tax-document and account-service problems
01What SurePayroll actually does
SurePayroll is online payroll software for small businesses, household employers, and people paying themselves or contractors. It can run payroll, calculate payroll taxes, and provide paystubs, reports, and payroll history online 24/7 from any device.
The main choice is whether SurePayroll handles tax filing. With Full Service, it calculates, files, and deposits federal, state, and local payroll taxes. With No Tax Filing, the employer handles tax filing and deposits. The service supports W-2 employees and 1099 contractors.
The feature list includes unlimited payroll runs, including off-cycle runs at no extra charge, and automatic payroll scheduling. Full Service includes free two-day direct deposit. The pricing material also lists a Nanny & Household Payroll plan for households paying in-home employees. This is a focused payroll product; check the plan and add-on details against your situation before switching.
02Where SurePayroll is strong
SurePayroll’s strongest case is straightforward payroll for a small team or household, with tax filing available as part of the service. Full Service handles federal, state, and local payroll tax calculations, filings, and deposits, and includes free two-day direct deposit. That can reduce recurring admin compared with filing and depositing taxes yourself.
The listed plans allow unlimited payroll runs, including off-cycle runs without an extra charge. Automatic scheduling can handle recurring payroll, while online access to paystubs, reports, and payroll history is available 24/7. W-2 employee and 1099 contractor support makes the product relevant to businesses that pay both types.
The pricing page lists Nanny & Household Payroll at $39 per month, including one employee, unlimited payroll runs, free two-day direct deposit, and federal and state tax filing and deposits. A commenter in one Reddit thread described weekly direct deposit without issues, though that is one customer’s report, not a guarantee. Plans are billed monthly and can be canceled anytime, according to the pricing details.
03Where it falls short
Verify the price before you budget a move: the published pricing information lists No Tax Filing at both $20 and $29 per month, and Full Service at both $29 and $39. Per-employee charges are listed as $4 per month for No Tax Filing and $7 for Full Service. Annual plan pricing is not published, so confirm the current quote and what applies to your account.
Other costs can add up. W-2 and 1099-NEC forms are listed at a $50 annual base fee plus $5 per form. Multi-state payroll is $9.99 per month, with the first state included; local tax areas may carry a separate fee. Accounting software integration costs $4.99 per month, and timeclock integration starts at $5 per month plus $3 per employee.
There are also serious but unverified complaints in Reddit discussions: users allege they lost access to tax documents after ending service, and an accountant reseller reports unpaid revenue share after changing bank accounts. Treat these as warning signs to ask about offboarding, records access, and support—not as proof of typical outcomes.
04SurePayroll pricing: what you'll actually pay
The pricing information we reviewed lists No Tax Filing at $20 per month, plus $4 per employee, and Full Service at $29 per month, plus $7 per employee. That’s a $9 monthly jump before employee charges for automatic tax filing and deposits. But alternate listings show $29 and $39 base prices for those same plans, so treat the quote as something to confirm, not a settled figure.
Nanny & Household Payroll is listed at $39 per month and includes one employee. Multi-state payroll adds $9.99 monthly, with the first state included; local tax areas may cost extra. W-2 and 1099-NEC forms cost $50 annually plus $5 per form. Accounting integration is $4.99 monthly; timeclock integration starts at $5 monthly plus $3 per employee.
Plans are billed monthly and can be canceled anytime. Annual plan prices aren’t published, and year-end forms are billed annually. Ask for your full price—including employee, state, and form fees—before switching.
05Switching to (or from) SurePayroll
The available materials don’t publish a migration process, data-import options, or export formats. SurePayroll does provide online reports, paystubs, and payroll history, but that alone doesn’t confirm how easily you can transfer records to another provider. Before moving, ask what historical data you can export and whether the new provider can import it; retain payroll and tax records you may need after the change.
The monthly billing terms say you can cancel anytime, but the materials don’t specify cancellation steps or whether access to records continues after cancellation. Confirm both before you leave. Also check the cost of year-end W-2 and 1099-NEC forms, listed at $50 annually plus $5 per form, and clarify who will handle filings during the changeover.
No Reddit posts or comments were included in the published material, so we can’t attribute common reasons for leaving to users. Data portability and cancellation details are not published here; get answers in writing before committing.
From the threadsWhat users say
Reddit feedback is mixed: some users report straightforward weekly direct deposit or no problems with a client, while others describe trouble getting year-end tax forms or reseller revenue-share payments. These are individual accounts, not a measure of how often problems occur, but they point to issues worth checking before you switch.
There was no lag period, and I get paid each Friday for the current week. Haven’t had any issues with them so far (since January)
their pricing is more expensive than SurePayroll (from what I’ve seen)
They won't give you tax documents if you end your membership with them before the year ends
Despite numerous calls, emails, and completed documentation they have not paid our monthly revenue share in 4 MONTHS!
Questions people ask
Is SurePayroll legit?
The published product information describes SurePayroll as online payroll and tax-filing software for small businesses and household employers, with payroll records available online. That establishes what the service offers, not an independent check of its legal status or service quality. Reddit comments include both trouble-free use and serious account and document complaints.
How much does SurePayroll cost?
The published pricing data lists monthly plans at $20 for No Tax Filing ($4 per employee) and $29 for Full Service ($7 per employee), but also shows alternate base prices of $29 and $39. Household payroll is listed at $39 per month for one employee. Because the data conflicts, verify the current quote; year-end forms are listed separately at $50 plus $5 per form.
Does SurePayroll file taxes and offer direct deposit?
According to the product information, plans allow unlimited payroll runs, including off-cycle runs without an extra charge. Full Service calculates, files and deposits federal, state and local payroll taxes, and includes free two-day direct deposit. The product information also lists scheduled payroll and online access to reports, paystubs and payroll history.
What do real users say about SurePayroll?
Comments are mixed and anecdotal. One nanny says weekly direct deposit arrived without a lag and reports no issues since January; an accountant reseller said the service had worked for one client. Other commenters describe difficulty getting a W-2 after closing an account and a revenue-share payment delay after changing bank details. These reports don't establish how common the problems are.
Did Paychex buy SurePayroll?
The published product and Reddit materials don't establish whether Paychex bought SurePayroll, so we can't confirm an acquisition from these sources. If ownership affects your decision, check current corporate information from SurePayroll or Paychex directly. The reseller pricing comment and product description aren't evidence of ownership.