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Line2 starts at $7.99 and is positioned for people who want a US or Canada second line, separated contacts, call blocking and transcripts. The catch: its pricing summary says to check overage terms, but doesn’t list the amounts. We’d compare alternatives by what you need next—another personal line, a shared business number or a larger communications suite. These picks start at $14, and several are built more for teams than for a private second line.
01Why people leave Line2
Unclear overage costs
The published Line2 summary warns buyers to check overage terms, but gives no amounts. Confirm the charges before choosing a plan.
Reliability concerns in one report
A Reddit commenter said to avoid Line2 and linked a post titled “regular outages, seemingly no spam.” That is one user report, not proof of a wider pattern.
Moving from personal to team use
Line2 is positioned as a second line; options such as OpenPhone are aimed at small teams sharing a business number.
02The alternatives, ranked by fit
- Shared team number
OpenPhoneOpenPhoneLine2 is framed as a US or Canada second line; OpenPhone is a closer fit when the number needs to serve a small team. Its listed strengths are shared business calling and texting, call-and-text organization, and basic routing. The pricing summary lists it from $15, versus Line2 from $7.99.
Trade-off: It costs more to start; check the user cap and Sona costs.
7.6/10from
$15/mo - Solo business number
GrasshopperGrasshopperIf you want to separate business calls from personal ones, Grasshopper is listed for solo businesses using a business number and existing devices. It also suits small teams sharing calls and texts. Its starting price is $14, above Line2’s $7.99, and the summary says it is less compelling when you need more numbers or support.
Trade-off: Less compelling if you need more numbers or support.
6.5/10from
$14/mo - AI calling tools
DialpadDialpadDialpad is a better match if your switch is about team calling rather than keeping a simple second line. It is listed for teams consolidating voice and collaboration, support teams needing AI call tools, and sales teams wanting coaching and dialing. Its starting price is $15; compare the full quote and support experience before committing.
Trade-off: The full quote and support experience need checking.
6.8/10from
$15/mo - Customer channels
NextivaNextivaNextiva suits teams that want more than a separate phone line: its listed fit includes consolidating customer channels and using AI conversation handling. The pricing summary lists it from $15 and flags annual-billed plans for comparison. That makes it a broader option than Line2, but not a like-for-like personal second number.
Trade-off: Costs and support reports deserve scrutiny.
6.3/10from
$15/mo - CRM-connected calling
AircallAircallAircall is aimed at businesses that need CRM-connected calling, call automation or shared conversations across a distributed team. Those are more specific business-phone needs than Line2’s second-line use case. The listed starting price is $30, so it is a substantial step up from Line2’s $7.99 starting price.
Trade-off: Add-on costs and mixed support reports temper the case.
6.5/10from
$30/mo - Basic home calling
VoiplyVoiplyVoiply is listed for homes replacing a landline, small teams needing basic calling, and users who want spam blocking. It may suit a move away from Line2 if basic calling and blocking matter more than a dedicated second-line setup. Its listed starting price is $16.95, and the summary describes it as a cautious pick.
Trade-off: Its listed fit is home calling, not specifically a second line.
5.5/10from
$16.95/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 Line2 Line2 (current) | 5.8 | $7.99/mo | No | People who need a US or Canada second line |
| OpenPhone OpenPhone | 7.6 | $15/mo | No | Small teams sharing a business number |
| Grasshopper Grasshopper | 6.5 | $14/mo | No | Solo businesses needing a business number |
| Dialpad Dialpad | 6.8 | $15/mo | No | Teams consolidating voice and collaboration |
| Nextiva Nextiva | 6.3 | $15/mo | No | Teams consolidating customer channels |
| Aircall Aircall | 6.5 | $30/mo | No | Teams needing CRM-connected business calling |
| Voiply Voiply | 5.5 | $16.95/mo | No | Homes replacing a landline |
Questions people ask
Is Line2 a good choice for a second number?
Line2 is positioned for people who need a US or Canada second line, want to separate contacts, or value call blocking and transcripts. Its listed starting price is $7.99. The published summary advises checking overage terms, but does not give the charges, so confirm those before choosing a plan.
Why are people leaving Line2?
The Reddit discussion we read includes one commenter advising people to avoid Line2 and linking to a post titled “regular outages, seemingly no spam.” That is an individual report, not evidence that all customers have the same experience. The summary also flags Line2’s overage terms for buyers to check.
What is the cheapest Line2 alternative here?
Among the six picks on this page, Grasshopper has the lowest listed starting price at $14. OpenPhone, Dialpad and Nextiva start at $15; Voiply starts at $16.95; Aircall starts at $30. These are starting prices in the published summaries, not full quotes or a comparison of plan limits.