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Bitrix24 bundles CRM and project management, but that breadth can come with a learning curve and plan caps. The pricing page shows a free plan and a $49 starting price; it does not specify the billing unit here. One Reddit poster said Bitrix24’s price had increased three times in three months, while another described a clunky, slow self-hosted setup. For a sales-focused replacement, start with Pipedrive or OnePageCRM. If your team depends on Google Workspace or Gmail, consider Copper or Streak.
01Why people leave Bitrix24
Price increases make budgeting harder
One r/CRM poster said Bitrix24’s price had increased three times in three months and asked for non-per-user pricing.
Complexity can outweigh the feature set
A self-hosted user on Reddit described Bitrix24 as clunky and slow, and said routine work took significant effort.
Some users report reliability concerns
One Reddit commenter reported recurring chat-app issues and bugs in a self-hosted setup; that account may not reflect every deployment.
02The alternatives, ranked by fit
- Visual sales pipelines
PipedrivePipedriveIf your team mainly needs to manage deals, Pipedrive is a more focused alternative to Bitrix24’s wider work hub. Its listed strengths are visual sales pipelines, automated email follow-ups and deal forecasts. That gives sales teams concrete reasons to compare it without assuming it will replace project management or every other tool your team uses. The listed starting price is $14.
Trade-off: Add-ons and unpublished monthly rates make the full cost harder to judge.
7.0/10from
$14/mo - Daily sales follow-up
OnePageCRMOnePageCRMOnePageCRM is worth considering if Bitrix24 feels like more system than your salespeople need. Its listed focus is daily follow-up prompts, contact and deal tracking, and small teams. At a listed starting price of $8.95, it offers a lower entry point than Bitrix24’s listed $49 starting price, though the billing terms and plan caps need checking before you switch.
Trade-off: Check billing terms and plan caps before comparing total cost.
7.0/10from
€8.95/mo - Google Workspace teams
CopperCopperCopper is the clearest fit here if your team already works in Google Workspace and wants a CRM centered on relationship tracking. The listing also calls out managing sales through delivery, which may suit teams looking beyond a basic deal board. Its listed starting price is $23, but compare contact limits and seat costs with your actual team size.
Trade-off: Contact limits and per-seat cost may not suit a growing team.
6.5/10from
$23/mo - Simple sales pipelines
monday CRMmonday CRMmonday CRM may suit a small team that wants a simple sales pipeline, especially if it already uses monday applications. That is a narrower proposition than Bitrix24’s CRM-and-project-management work hub, which can be a benefit if the wider feature set is creating friction. The listing shows a free plan and an $8 starting price.
Trade-off: The listing describes it as less convincing for teams needing a purpose-built CRM.
5.8/10from
£8/mofree plan - Gmail-first sales teams
StreakStreakStreak makes sense when the team works primarily in Gmail and wants to track deals in pipelines with email logging in the CRM. That is a more specific choice than Bitrix24’s broad work hub, so it is worth comparing if Gmail is already where sales conversations happen. The listing includes a free plan and says the full CRM costs $49 per user monthly on annual billing.
Trade-off: The full CRM is $49 per user monthly on annual billing.
7.2/10from
$49/mofree plan - CRM and email marketing
Act!Act!Act! is a candidate if you want contact and sales tracking combined with email marketing, rather than Bitrix24’s wider mix of work tools. The listing also highlights onboarding and an Account Manager, which may matter to teams that want support during a switch. Its listed starting price is $30, so check the plan and billing terms against your budget.
Trade-off: The pricing page describes a per-user monthly starting commitment.
6.5/10from
€30/mo - Sales and service teams
efficy CRMefficy CRMEfficy CRM is worth a look if your replacement needs to cover both sales and service, with workflow customization or European hosting options in scope. Those are the listing’s stated strengths, making it a broader CRM candidate than a simple pipeline tool. The listed starting price is $69, but the available plan and billing details are too sparse to judge value confidently.
Trade-off: Sparse plan and billing details make the total cost hard to compare.
6.3/10from
€69/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 Bitrix24 Bitrix24 (current) | 6.2 | €49/mo | Yes | Teams replacing several work tools |
| Pipedrive Pipedrive | 7.0 | $14/mo | No | Teams managing visual sales pipelines |
| OnePageCRM OnePageCRM | 7.0 | €8.95/mo | No | Salespeople who need daily follow-up prompts |
| Copper Copper | 6.5 | $23/mo | No | Google Workspace-focused teams |
| monday CRM monday CRM | 5.8 | £8/mo | Yes | Small teams with simple sales pipelines |
| Streak Streak | 7.2 | $49/mo | Yes | Teams that work primarily in Gmail |
| Act! Act! | 6.5 | €30/mo | No | Small teams needing contact and sales tracking |
| efficy CRM efficy CRM | 6.3 | €69/mo | No | Teams combining sales and service |
Questions people ask
Which Bitrix24 alternative has non-per-user pricing?
The published information does not confirm organization-level pricing for these alternatives. One Reddit poster specifically wanted to avoid per-user pricing, but a lower starting price alone does not answer that question. Ask each vendor whether the quote is per seat, account or organization, and confirm what plan limits apply.
Which alternative is closest to Bitrix24’s CRM and work hub?
None of these listings is described as matching Bitrix24’s combination of CRM and project management. monday CRM may fit teams already using monday applications, while the other options focus more clearly on sales pipelines, follow-up, relationship tracking or specific team needs. Check which non-CRM workflows you would need to replace separately.
What is the cheapest Bitrix24 alternative in this list?
monday CRM has the lowest listed starting price at $8 and includes a free plan. OnePageCRM starts at $8.95, while Pipedrive starts at $14. These figures are not enough to compare your actual bill: check billing terms, plan caps and whether the price changes with the number of users.