Small Improvements review

Small Improvements is a performance management platform for companies with roughly 50–750 employees. It brings performance reviews, 360° feedback, objectives, 1:1 meetings, pulse surveys, ongoing feedback, and recognition into one system. The goal is to support both formal review cycles and regular manager-employee conversations, rather than handling reviews as a once-a-year process.

The product includes review templates, automated notifications, and optional calibration. Teams can configure 360° feedback to suit their process, set and track objectives, and use shared 1:1 agendas to record action items. Pulse surveys collect confidential responses, with heatmaps and trend reports for reviewing engagement. The product brief also lists configurable AI tools, including an Objectives Coach intended to help turn feedback into action.

Pricing starts at $3 per user per month with annual billing, though minimum seat counts apply. There is no free plan; a 30-day free trial is listed.

The main advantage is breadth: reviews, feedback, goals, 1:1s, surveys, and recognition sit in one platform. That can make sense for a growing company that wants a connected performance process instead of separate tools for each activity. The feature set also covers recurring work, not just annual reviews: employees can request feedback, managers can track meeting actions, and teams can gather pulse survey responses.

The plans create a relatively clear path as needs expand. According to the published pricing details, Launch is $3 per user per month billed annually and includes essential performance reviews, praise, a company directory, and HRIS integrations. Grow is $6 and adds 360° and anytime feedback, essential objectives, and 1:1 meetings. Elevate is $9 and includes all features, all integrations, and advanced analytics.

There are practical configuration options, too: review templates, optional calibration, configurable feedback processes, and shared 1:1 agendas. The Objectives Coach and other configurable AI tools may help teams connect feedback to goals, while survey heatmaps and trend reports give managers a way to review engagement patterns. These features make the product more than a review-form builder.

The entry price is not the whole cost. Launch and Grow both require at least 20 users; Elevate requires at least 30. At the listed annual-billing rates, that means minimum monthly-equivalent bills of $60 for Launch, $120 for Grow, and $270 for Elevate, before any applicable taxes or add-ons. Small teams cannot simply buy one or a few seats at the advertised rate.

Monthly billing prices are not published, so buyers comparing month-to-month costs cannot calculate them from the available pricing details. There is no free plan, and the free trial lasts 30 days. Custom implementation sessions start at $200 per hour, which can add cost if a company needs help setting up the system. Volume discounts are available only at the stated thresholds—Elevate accounts with 200 or more active users and Grow accounts with 1,000 or more users—but the discount amounts are not published.

The plan split also matters: 360° feedback, objectives, and 1:1 meetings start with Grow, while advanced analytics and all integrations are reserved for Elevate. A buyer focused on a basic review process may find Launch sufficient, but teams needing those higher-tier capabilities should price the upgrade before switching.

Small Improvements lists three annual-billing plans: Launch at $3, Grow at $6, and Elevate at $9 per user per month. There is no free plan; the trial lasts 30 days. Monthly billing prices are not published.

Minimums change the real starting cost. Launch and Grow require 20 users, or $60 and $120 per month respectively at the listed annual rates. Elevate requires 30 users, making its minimum $270 per month. Those are calculations from the per-user prices, not separate quoted totals.

The jump from Launch to Grow is $3 per user monthly, adding 360° and anytime feedback, objectives, and 1:1 meetings. Another $3 takes you to Elevate, which adds all features, all integrations, and advanced analytics. Custom implementation sessions start at $200 per hour. The pricing page also lists volume discounts for Elevate accounts with 200+ active users and Grow accounts with 1,000+ users, but does not publish discount amounts. Budget around the annual commitment: the pricing page does not list monthly rates.

Plan for a process change, not just a software swap. Small Improvements covers reviews, 360° feedback, objectives, 1:1s, surveys, and recognition, so teams moving several workflows should decide what to bring over and how to map existing cycles and records. The published materials do not specify migration services, import formats, data-export options, or retention rules. Confirm those with the vendor before signing; HRIS integrations are listed in Launch, while Elevate includes all integrations.

The available published material includes no product-specific Reddit reports, so we can’t attribute reasons for leaving to users. Nor can we verify how difficult an exit would be or whether historical review data can be exported. Ask for a sample export and written details on access after cancellation, deletion timing, and any migration help. If you’re switching away, check that you can retain the records your team needs before closing the account. Those answers matter more than assuming the platform will move your data for you.