REVIEWS.io review

REVIEWS.io is an ecommerce platform for collecting and displaying company reviews, product reviews, customer feedback and user-generated content. Stores can send review invitations through custom flows and branded emails, then show reviews on websites, in emails and in ads. Product reviews can appear on product pages, with support for visibility in Google Shopping.

The platform also includes tools to monitor feedback across review platforms, display customer photos and videos, build shoppable UGC galleries, and create social-proof banners. AI-powered replies can draft responses in a chosen tone and language. Surveys collect feedback at different points in the customer journey and can contribute to customer profiles.

The pricing page lists a free Shopify-only plan and paid plans with monthly invite limits. Paid plans have a 14-day free trial where listed. Annual-billing prices are listed 20% below monthly prices for plans with published annual pricing.

The feature set covers more than review collection. A store can gather company and product reviews, display product feedback on product pages, and use review photos or videos in UGC widgets. Surveys and review-platform monitoring add feedback and reputation tools alongside the storefront features. That makes REVIEWS.io a plausible fit for an ecommerce team that wants these jobs in one platform rather than a review-request tool alone.

The pricing page gives smaller stores a relatively clear entry point: Essentials is $29 per month for 300 review invites, or $23 per month with annual billing. Start-Up is $79 monthly ($63 annually) and includes 1,000 invites, 100 SMS invites and 100 survey responses per month. Grow starts at $175 monthly ($140 annually), with the same stated SMS and survey allowances and invite volume that scales higher. The free plan gives Shopify stores 25 invites per month.

There is also a 14-day trial on Essentials, Start-Up and Grow. The stated limits let stores compare their expected invitation volume with a published price before asking for an enterprise quote.

Invite volume is the main pricing constraint to check before switching. Essentials caps at 300 per month. Start-Up starts at 1,000 and reaches 1,500 for $99 per month; Grow starts at 1,000 and scales to 5,000 for $299 per month. Plus starts at 7,500 for $500 and is listed at $499 per month at 10,000 invites. The Free plan is limited to Shopify stores. Enterprise pricing is custom, and the price for a separate subscription for each additional domain is not published. Seat limits are not published.

Repeat-customer handling may also need work outside the platform. In one r/shopify thread, a store owner said REVIEWS.io told them duplicate invitations are checked by order ID, so the same customer could receive invitations for multiple orders. Commenters suggested customer-level suppression through Shopify Flow; that is a workaround, not evidence of a built-in six-month rule.

If you send frequent repeat orders or operate multiple domains, confirm the rules and total cost with REVIEWS.io before moving.

The pricing page lists a free Shopify-only plan with 25 review invites a month. Essentials starts at $29 monthly, or $23 per month with annual billing, for 300 invites. Start-Up is $79 monthly ($63 annually) for 1,000 invites, scaling to 1,500 at $99 a month. Grow starts at $175 monthly ($140 annually) for 1,000 invites, scaling to 5,000 at $299 a month. That’s a steep jump from Essentials if you need more volume.

Plus is $500 monthly ($400 annually) for 7,500 invites; the listed price at 10,000 invites is $499 monthly. Start-Up and Grow include 100 SMS invites and 100 survey responses or replies monthly. Essentials, Start-Up and Grow have 14-day trials; the published pricing details don’t list one for Plus. Enterprise is custom quote. Annual pricing is 20% lower where published. Each additional domain needs its own subscription, but its price isn’t published. Seat limits aren’t published either, so confirm both costs and invite rules before switching.

Plan the move around more than review collection. REVIEWS.io’s stated features include company and product reviews, invitation flows, widgets, review replies, surveys and UGC displays. If you switch platforms, check which of those you need to recreate, and confirm what review and customer data can be exported and imported. The published information does not specify export formats, migration support or customer-level invite suppression; get those answers before signing, especially if repeat-customer rules matter to you.

Multi-domain costs also deserve a check: each additional domain requires a separate subscription, with pricing not published. That can complicate a move for stores operating across domains. We can’t attribute reasons for leaving to Reddit here: the published published material includes no Reddit posts or comments. Before committing, ask REVIEWS.io and your current provider for written details on data portability, invite history and any export fees. Those terms aren’t published in the published materials.