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The bottom line
Useful video and publishing tools, but check the Basic plan’s AI limit before switching.
Promo combines AI video creation, templates, Creative Copilot, licensed Getty Images media, and social planning and publishing. The pricing lists Basic at $29 per user/month with annual billing, or $59 monthly; Basic includes no PromoAI videos. Standard starts at $59 per user/month annually and includes 360 PromoAI videos.
That makes Standard the more relevant tier if AI video generation is the reason you’re considering Promo, while Pro jumps to $199 per user/month annually. There’s no free plan, and the Reddit discussion we read contains no relevant Promo user discussion. Support details aren’t published in the published material, so we’d treat support and user sentiment as unverified rather than proven strengths or weaknesses.
Good fit if
- Brands making frequent promotional videos
- Teams needing video and social publishing
- Agencies needing white-label rights
Skip it if
- Creators wanting a free plan
- Anyone needing AI video on Basic
- Teams seeking low monthly costs

ScoresHow it rates
What works
- Creative Copilot edits clips, text and pacing
- ActiveCast turns images into AI video
- Templates cover ads and social formats
- Social planning, scheduling and publishing included
- Standard includes 360 PromoAI videos
What doesn't
- No free plan
- Basic includes no PromoAI videos
- Basic is $59 monthly
- Annual pricing requires upfront billing
- Business pricing is not published
01What Promo actually does
Promo is an online video marketing platform for making promotional and social videos. It combines AI video tools, editable templates and licensed media with tools to plan, schedule and publish social content. The feature set is aimed at creators, brands, agencies, eCommerce businesses and property listings.
Its AI tools can turn photos, images or ideas into promotional videos. ActiveCast can animate licensed photography or your own images, while Creative Copilot accepts chat commands to change clips, text or pacing and updates the video in real time. Promo also offers ready-made templates for ads, social posts, intros and other formats, plus a licensed media library that includes Getty Images content.
The pricing page lists per-user plans, with different limits on AI videos, Getty clips, storage and brand assets. Annual prices are monthly equivalents billed upfront for the year; monthly billing has no discount.
02Where Promo is strong
Promo brings video creation and social publishing into one product. That may suit a small marketing team that wants to make campaign assets, organize them and schedule posts without buying a separate tool for each step. The listed features cover both template-based editing and AI-assisted changes, rather than relying on one creation workflow.
The plan tiers also make the trade-offs fairly clear:
- Basic is for individual creators and includes 120 Getty clips, 2 GB of upload storage, one brand with five logos, fonts and colors, and 200 licensed music tracks.
- Standard is listed at $59 per user per month with annual billing, or $119 monthly. It includes 360 PromoAI videos, 3,600 Getty clips, 10 GB of storage and three brands.
- Pro is listed at $199 per user per month with annual billing, or $399 monthly. It raises the allowances to 3,600 PromoAI videos, 36,000 Getty clips and 50 GB of storage, and includes white-label and reselling rights.
For teams already producing a steady volume of branded video, the larger media and brand allowances could make the higher tiers easier to assess against a separate editing and asset stack.
03Where it falls short
The Basic plan is the key catch: despite its $29 per-user monthly equivalent with annual billing, it includes no PromoAI videos. Monthly billing is $59 per user, and the plan still limits users to 120 Getty clips, 2 GB of uploads and one brand. If AI video creation is the reason to switch, Basic does not include that allowance.
Standard raises the AI quota to 360 PromoAI videos, but costs $59 per user per month when billed annually upfront, or $119 monthly. Pro’s 3,600-video allowance comes with a steep jump to $199 annually billed or $399 monthly per user. Those are per-user prices, so teams should account for every seat rather than comparing only the headline rate.
Business includes unlimited PromoAI videos, Getty clips, upload storage and brands, but its price is not published. Promo also does not list a free plan, and the published pricing information gives no free-trial terms. Before switching, confirm the Business quote and whether your expected video and storage use fits the tier caps.
04Promo pricing: what you'll actually pay
Promo has no free plan. According to the published pricing information, Basic costs $59 per user per month, or $29 per month with annual billing. But Basic includes no PromoAI videos, so it may not fit if AI video creation is why you’re switching. It includes 120 Getty Images clips and 2 GB of upload storage.
Standard is $119 monthly or $59 per month billed annually, with 360 PromoAI videos and 3,600 Getty clips. Pro jumps to $399 monthly or $199 per month billed annually, and includes 3,600 PromoAI videos, 36,000 Getty clips, plus white-label and reselling rights. Business pricing is not published.
The annual prices are per-month equivalents, with the year billed upfront; monthly billing has no discount. That makes the annual Standard-to-Pro jump $140 per user per month equivalent, while the monthly jump is $280. The pricing information lists no add-ons.
05Switching to (or from) Promo
The effort depends on what you’re moving. Promo supports video creation and social planning, scheduling and publishing, so switching in may mean rebuilding video assets and scheduled campaigns. Treat that as a migration checklist, not a confirmed import limitation: the published information does not say what Promo can import from another platform.
Before moving, check whether you can export your existing videos, schedules, brand settings and performance data from your current tool, and whether Promo lets you export them later. Promo’s data-export and account-portability terms are not published on the vendor's site. Also price the plan around your actual AI video needs: Basic has no PromoAI videos, and the listed service has no free plan.
We don’t have Reddit posts or comments in the published material for this review, so we can’t reliably say why users leave Promo. Ask about export and cancellation terms before committing, especially if your team depends on its social publishing workflow.
From the threadsWhat users say
The Reddit material does not include reviews of Promo.com; it discusses promotion in other contexts, including music marketing and a subreddit’s required post label. Those comments are mixed: some describe promotion as worthwhile over time, while others flag the workload and risk of burnout.
success seems to be a lot more about all the promo stuff and not so much about the music
this is a long game
burning yourself out on promotion seems to be probably not the best way to spend your time
They have to put promo because it's their YouTube channel
Questions people ask
Is Promo legit?
The Reddit posts provided do not review Promo.com: they discuss music promotion, a telecom offer, a TV show, and a subreddit’s required promo label. The product information describes Promo as an online video marketing platform for creating, editing, planning, and publishing videos. That explains what it offers, but does not independently verify its reliability.
What can I create with Promo?
Promo supports promotional and social videos for brands and creators. For example, you can start with photos, images, or an idea, use AI video tools or a ready-made template, and customize clips, text, or pacing with Creative Copilot. The platform also lists licensed photography and video, including Getty Images media.
Does Promo have a free plan or trial?
The published pricing information lists no free plan, and a free trial is not published. Basic starts at $29 per user per month with annual billing, which is billed upfront for the year; monthly billing is $59 per user. Check the current pricing page before buying, since prices and terms can change.
How much does Promo cost?
The listed annual per-user monthly equivalents are $29 for Basic, $59 for Standard, and $199 for Pro; annual plans are billed upfront for the year. Monthly prices are $59, $119, and $399, respectively. Business pricing is not published. Basic includes no PromoAI videos, while Standard lists 360 and Pro lists 3,600.
Can Promo schedule and publish social posts?
Yes. Promo’s listed features include planning, scheduling, and publishing social campaigns. The published information does not name supported social networks or give channel limits, so confirm those details with Promo before choosing a plan. The plans do list different allowances for brands, storage, PromoAI videos, and licensed media.
