Nimble review

Nimble is a relationship CRM for small teams that combines contact records, deal pipelines, email tools and workflow automation. The idea is to keep customer context and follow-up work in one system rather than spread across separate tools. Contact profiles can be enriched from LinkedIn or other websites, while sales teams can track deals in customizable pipelines, use reports and forecasting, and track emails.

Nimble also offers prospecting, lead capture, email sequences and campaign tools. The product describes some of these as AI-powered, including email marketing and prospecting. The pricing page lists one plan, Business, at $29.90 per seat monthly or $24.90 per seat per month with annual billing. There is no free plan; the listed trial lasts 14 days. Email Marketing is listed separately as a $15-per-company monthly add-on, so teams should check which email features fit their needs before comparing Nimble’s headline seat price with an all-in-one alternative.

Nimble’s main case is consolidation. Small teams that need contact management, sales tracking and email follow-up can keep those jobs in one CRM instead of assembling a separate stack. Profiles can be enriched from LinkedIn and other websites, and the product combines that contact context with deals, email tracking and customizable pipelines.

The Business plan includes 25,000 contact records, 2 GB of storage per seat, 25 enrichment credits per user per month and 1,000 group messages per license per month. Those are concrete allowances for a team to compare against its current usage. Nimble also lists workflow automation with templates, email sequences sent from a team member’s own address, and campaign tools for newsletters and promotions. That mix may suit teams whose sales process depends on ongoing relationship follow-up, rather than just logging deals.

The annual price is $24.90 per seat per month, compared with $29.90 on monthly billing; the pricing page says annual billing saves up to 17%. For a small team that can use the included caps, that is a straightforward starting price. The 14-day trial gives teams a chance to check their workflows before committing.

The seat price is not the whole bill. Email Marketing is a $15-per-company monthly add-on, and the included group-message allowance is 1,000 per license each month. Recurring packages cost $15 for 2,000 emails, $69 for 10,000 or $99 for 25,000; one-time packages cost $19, $75 and $110 for those same volumes. Teams with larger campaign lists should include those charges in their comparison.

Other limits can also create add-on costs. Business includes 25 enrichment credits per user per month; 100 more credits cost $10 per month. The plan has 25,000 contact records and 2 GB of storage per seat, with another 10,000 contacts or 10 GB of storage each listed at $10 per month. Web Chat and Web Forms are free for 30 days for up to 10, then listed at $12 per team per month.

The published pricing details list only one plan, so there is no lower tier to test against the full Business allowance. There is no free plan, and the trial is 14 days. Teams should confirm which features and caps apply to their intended setup before switching.

Nimble lists one plan: Business at $29.90 per seat monthly, or $24.90 per seat/month with annual billing, a saving of up to 17%. That makes the annual option $5 less per seat each month, but commits you to annual billing. The pricing page lists a 14-day trial and no ongoing free plan. There is no tier-to-tier price jump published; instead, watch the included limits: 25,000 contact records, 2 GB storage per seat, 25 enrichment credits per user/month and 1,000 group messages per license/month.

Add-ons can change the bill. Email Marketing is $15 per company/month. Web Chat and Web Forms are free for 30 days for up to 10, then $12 per team/month. Another 10,000 contacts or 10 GB storage costs $10/month each; 100 enrichment credits cost $10/month. More group messages are sold in recurring packages from $15/month for 2,000 emails, or as one-time packages from $19. Check which message allowance your team needs before comparing Nimble’s seat price with another CRM.

Treat a move to Nimble as a data-mapping project, not just a contact import. Its listed scope covers contacts, deals, email, conversations, customizable pipelines and workflows, so decide which records and processes need to come across before switching. The published source does not specify migration tools, supported import formats, export options or how email history transfers. Those details are not published here; confirm them with Nimble before moving business-critical data.

There are practical reasons to review the fit before committing: Business includes 25,000 contact records and 1,000 group messages per license/month, while additional contacts and message capacity cost extra. If your team outgrows those allowances, price the add-ons against alternatives before renewal. We were not given Reddit posts or comments to support claims about why users leave Nimble, so we can’t attribute churn reasons to Reddit. Ask about data export, cancellation and access to records directly; those terms are not included on the vendor's site.