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The bottom line
Good coverage for shift-based teams; price payroll separately before you compare plans.
Homebase covers scheduling, time tracking, hiring, onboarding, HR and team communication for hourly businesses. The Basic plan is free for one location and up to 10 employees, but stores timesheets for only 90 days. Paid plans start at $30 per location monthly, and annual prices are not published.
The main catch is payroll pricing: it is an add-on, listed at $49 monthly plus $6 per paid employee, or $29 monthly for teams up to five. The Reddit threads we read are about an unrelated UK retailer and Eufy security devices, not this workforce software, so they offer no useful sentiment signal. Support information was not provided either.
Good fit if
- Small teams with hourly employees
- Businesses needing shift scheduling
- Owners who want HR and time tracking
Skip it if
- Teams needing payroll in the base plan
- Businesses with more than 10 on free
- Buyers who need published annual rates

ScoresHow it rates
What works
- Free Basic plan for one location
- Basic includes scheduling and time tracking
- Paid plans allow unlimited employees
- All-in-One includes HR and compliance
- Essentials includes team communication
What doesn't
- Basic is capped at 10 employees
- Basic timesheets are stored for 90 days
- Payroll costs extra on top of the plan
- Annual prices are not published
- Hiring boosts and tools can add cost
01What Homebase actually does
Homebase combines scheduling, time tracking, payroll, hiring, HR and team communication in one app for businesses with hourly, shift-based staff. The homepage names restaurants, retail, beauty and wellness, medical, and home services as examples.
Managers can build and share schedules, track availability, and record hours, breaks and overtime through mobile or tablet clock-ins. Payroll can use tracked hours to calculate wages, taxes and tips. The hiring tools cover job posts, candidate screening and interview booking; HR tools handle onboarding, tasks and compliance.
Pricing is per location, per month. The Basic plan is free for one location and up to 10 employees. Paid plans start with Essentials at $30 per location monthly. The pricing page also lists a 14-day free trial. It shows monthly and annual selectors, but does not publish annual prices. Payroll is priced separately as an add-on, so “all-in-one” does not mean every function is included in the plan price.
02Where Homebase is strong
Homebase’s main advantage is keeping shift planning and attendance records together. Schedules, availability and clock-ins sit alongside time tracking, so the workflow is aimed at hourly teams rather than office calendars. The payroll feature can use tracked hours to calculate wages, taxes and tips, which may cut down on moving time data between systems.
The plan ladder also gives small teams a free starting point and lets them add capacity as they grow. Basic covers one location and up to 10 employees, while Essentials, Plus and All-in-One list unlimited employees. Essentials adds advanced scheduling and time tracking plus team communication; Plus adds an AI-powered Scheduling Assistant, PTO and time-off controls, departments and permissions. All-in-One adds HR and compliance, with employee onboarding listed without payroll.
Hiring tools and team messaging extend the product beyond schedules and timecards. For an operator who wants those functions under one roof, Homebase has broad coverage. The trade-off is that some capabilities sit in higher plans or cost extra, so compare the full bill rather than just the entry price.
03Where it falls short
The free plan is tightly capped: Basic covers one location, up to 10 employees and timesheets stored for up to 90 days. Businesses with more staff or locations need a paid plan. Essentials starts at $30 per location per month; Plus is $70 and All-in-One is $120. Those are monthly prices, and the pricing page does not publish annual rates, so there is no sourced annual-cost comparison to make.
Payroll is an additional charge, not a listed inclusion in those plan prices. The pricing page lists it at $49 per month plus $6 per employee paid, or $29 per month for teams of up to five; it also advertises the first six months free. Check the terms before treating that promotion as a lasting price. Other extras include Tip Manager at $25 per location monthly, Task Manager at $13 per location monthly, and background checks at $30 each. Job-post boosts start at $50 per post, and Hiring Assistant starts at $99 monthly. Costs can climb once you add the tools that make the platform useful.
04Homebase pricing: what you'll actually pay
Homebase’s Basic plan is free for one location and up to 10 employees. Paid plans are priced per location, per month: Essentials is $30, Plus is $70, and All-in-One is $120. That is a $40 jump from Essentials to Plus, then $50 to All-in-One. The higher tiers add features such as the AI-powered Scheduling Assistant, time-off controls, and HR and compliance tools. The pricing page lists a 14-day free trial, but annual prices are not published, despite an annual selector.
Payroll is an extra cost, not part of the listed plan prices: $49 per month plus $6 per employee paid, or $29 per month for teams of up to five. The listed offer makes payroll free for the first six months. Other add-ons include Tip Manager at $25 per location monthly and Task Manager at $13. Budget separately for hiring extras: background checks are $30 each, boosted job posts start at $50, and Hiring Assistant starts at $99 monthly.
05Switching to (or from) Homebase
Homebase combines scheduling, time tracking, payroll, hiring, HR, and team communication, so switching means checking how each of those workflows will move—not just rebuilding a rota. The published materials do not say whether Homebase imports schedules, employee records, timesheets, or payroll history from another system. Data export options and formats are also not published here. Confirm both sides of that handoff with Homebase before you commit, especially if you need historical records for payroll or compliance.
There is a practical plan constraint: Basic covers one location and up to 10 employees; larger teams need a paid plan. Payroll is priced separately, so compare the full cost with your current stack rather than the scheduling price alone. We were not given Reddit posts or comments for this review, so we can’t responsibly attribute reasons for leaving Homebase to users. Ask about cancellation, access to records after cancellation, and export timing before switching in or out.
From the threadsWhat users say
The Reddit posts do not discuss Join Homebase’s scheduling and HR software: they refer to the UK Homebase retailer and Eufy’s HomeBase camera hub. The retailer comments are mostly critical, while Eufy users describe both useful features and shortcomings; neither set establishes what customers think of Join Homebase.
Homebase had the same cheap and cheerful stock as B&M but trying to charge a lot more for it
Homebase by comparison felt understocked
it was supposed to improve the AI detection routines of my cameras (it didn't really)
It has been better at recognition, AI, and more capable to record direct to the homebase
Questions people ask
Is Homebase completely free?
No. The pricing page lists a free Basic plan for one location and up to 10 employees. It includes basic scheduling and time tracking, with timesheets stored for up to 90 days. Paid plans start at $30 per location per month. Payroll and other add-ons can cost extra.
Is Join Homebase legit?
The published product information identifies joinhomebase.com as Homebase’s site and describes it as scheduling, payroll, and HR software for small businesses with hourly teams. That information does not independently verify the company or assess its security, service quality, or legal standing, so we can’t confirm those points from the available sources.
What is Homebase used for?
Homebase is software for managing hourly, shift-based teams. Its features include employee scheduling, time tracking, payroll, hiring, onboarding, HR tasks, and team communication. The homepage names restaurants, retail, beauty and wellness, medical, and home services as examples of businesses it serves.
Does Homebase track your activity?
Homebase’s listed time-tracking feature records work hours, breaks, and overtime through clock-ins from mobile or tablet devices. The published information does not describe broader monitoring of employees’ activity, location, or device use. Businesses should check the product’s current documentation and applicable workplace rules for details.
How much do Homebase’s paid plans cost?
The pricing page lists Essentials at $30, Plus at $70, and All-in-One at $120 per location per month. Annual prices are not published on the vendor's site. Payroll is an add-on listed at $49 per month plus $6 per employee paid, or $29 per month for teams of up to five.
