Grain review

Grain records and transcribes meetings, either by capturing computer audio without a bot or by having its bot join to record video. It adds notes, action items and participant context to transcripts, which can then feed into AI tools and team workflows.

The main pitch is making meeting history useful after the call. Grain can send transcripts to Claude or ChatGPT, or let AI agents query them through an MCP server and API. The product also targets sales, customer success and product teams that want meeting notes and deal data synced to HubSpot or Salesforce.

The pricing page lists a free plan for one person, Pro for solo users and Business for teams. Business has a two-seat minimum and includes a shared workspace and integrations. Enterprise pricing is custom. That makes Grain more than a call recorder, but the team workflow features sit behind a paid plan.

Grain’s useful distinction is that it does not make a meeting bot mandatory. It can transcribe computer audio without one, while the bot option records video if you cannot attend. That gives teams a choice between a less visible capture method and a video record, rather than forcing every call into the same setup.

The AI handoff is also specific: transcripts can go directly to Claude or ChatGPT, be downloaded in bulk, or be queried through Grain’s MCP server and API. That is a practical fit for teams that want meeting history available to AI tools, not just stored in a notes app. Grain says transcripts are enriched with participant and cross-meeting context, and supports more than 100 languages.

For sales and customer success teams, the CRM connection matters. The Business plan lists HubSpot and Salesforce integrations, along with Slack, shared workspaces, admin controls, AI coaching, custom follow-up emails and team insights. The Pro plan is a cheaper solo option: according to the pricing page, it costs $15 per seat monthly when billed annually, with unlimited meeting history and meetings up to four hours.

The free plan is tightly capped for anyone using Grain regularly: it allows one seat, keeps meeting history for 30 days, limits meetings to 45 minutes each and includes five manual uploads total, each no longer than 45 minutes. It has no shared workspace. Free viewer seats are unlimited, but that does not remove the one-seat limit for the person using the plan.

Pro removes the history limit and allows meetings up to four hours, but it is still a one-seat plan. Teams need Business, which requires at least two seats and costs $29 per seat monthly with annual billing or $39 monthly. Those prices make the entry cost at least $58 per month annually, or $78 month to month, before any unpublished add-ons. The pricing data lists a 14-day free trial, but does not specify its terms here.

Enterprise is custom-quoted, so the cost of SSO, SCIM, custom retention or a service-level agreement is not published. Grain’s stated recording limits also top out at eight hours on Business; longer meeting limits are not listed.

Grain has a free plan, but it is limited to one seat, meetings up to 45 minutes, 30 days of history and five manual uploads total. The pricing page also lists a 14-day free trial; it does not specify which paid plan the trial applies to.

Pro costs $19 per seat per month, or $15 per seat per month with annual billing. It adds unlimited meeting history, meetings up to four hours and unlimited imports under three hours each. Business is $39 monthly or $29 annually per seat, but requires at least two seats: that makes the starting price $78 monthly or $58 per month on annual pricing. Compared with Pro, Business costs $20 more per seat monthly, or $14 more on annual pricing. The extra spend buys a shared workspace, team features and HubSpot, Salesforce and Slack integrations.

Enterprise pricing is custom-quoted. Add-on prices are not published. Check billing terms before comparing annual rates with monthly plans.

Grain lists bulk transcript downloads, an API and an MCP server, which give teams ways to take meeting data into other tools. But the published materials do not specify export formats, whether participant context and notes are included in exports, or how to move a full archive. Confirm those details before treating bulk download as a complete backup.

Moving existing recordings into Grain may also hit plan limits: Free allows five manual uploads total, each up to 45 minutes; Pro allows unlimited imports, each under three hours. Grain says it can sync notes and deal data to HubSpot or Salesforce, but those integrations are listed with Business, which has a two-seat minimum.

We don't have Reddit posts or comments in the published material, so we can't responsibly name user-reported reasons for leaving. On the published details alone, the points to check are archive portability, upload limits and the cost of keeping shared CRM workflows. Grain does not publish enough migration detail to promise a low-effort switch either way.