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Pricing is quote-based.
Infobip has no published starting price. Its pricing information lists pay-as-you-go channel usage, with charges per message or minute that vary by channel and destination. Monthly Subscription and Custom Plan prices require contacting sales. The pricing details list no usage limits or seat caps, and no free plan is listed. Viber can also carry monthly minimum commitments for active sender IDs in some destinations. If you need a reliable budget before talking to sales, the public price information leaves important numbers unanswered.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Pay-as-you-go | — | Quote | Teams paying for channel usage |
| Monthly Subscription | — | Quote | Teams seeking a platform subscription |
| Custom Plan | — | Quote | Teams needing a custom package |
Add-ons and overages
- Viber minimum commitment: about $205/month per active sender/service ID for Belarus, Bulgaria, Greece, Hungary, Iraq, Moldova, Russia, or Ukraine.
- Viber minimum commitment: about $135/month per active sender/service ID for other destinations.
- Numbers and senders (long number/VLN, short number/short code, 10DLC, toll-free): contact sales for pricing.
02What the plan grid doesn't tell you
Destination-based channel rates
Pay-as-you-go rates vary by channel and destination. Infobip does not publish a universal per-message or per-minute price.
Viber sender minimums
Viber minimums are about $205/month per active sender or service ID in listed destinations, and about $135/month elsewhere.
Number and sender pricing
Long numbers, short numbers, 10DLC, and toll-free numbers require a sales quote; prices are not published.
Unpublished plan limits
The pricing details publish no usage limits or seat caps for subscriptions, so confirm allowances and overage terms with sales.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Teams paying by channel usage | Pay-as-you-go | Usage is charged per message or minute; rates vary by channel and destination. |
| Teams wanting a platform subscription | Monthly Subscription | Includes the Communication Hub or Platform, but pricing requires a sales quote. |
| Teams needing a custom package | Custom Plan | The package and price are custom and require contacting sales. |
04Is Infobip worth the money?
Infobip covers messaging, voice, channel APIs, conversational AI, customer journeys, and authentication, but its public pricing is not enough to estimate total cost. Pay-as-you-go avoids a published platform starting price, yet channel rates vary and some Viber destinations carry monthly minimums. Subscriptions and custom packages need a quote, with no published usage or seat caps. We’d consider it when the channel mix fits, but ask sales for destination rates, limits, and sender fees before comparing it with alternatives.
Infobip pricing FAQ
Is Infobip a good company?
The published product information describes Infobip as a communications platform for messaging, voice, APIs, and AI customer experiences. It does not establish service quality or customer satisfaction. We can assess the published product scope, but the pricing details alone are not enough to judge whether the company is a good fit.
What are the charges for SMS API services in India?
Infobip does not publish an India-specific SMS API rate in the published pricing information. Pay-as-you-go charges vary by channel and destination, and are billed per message or minute. Ask Infobip for the India rate and any sender or number fees before estimating spend.
What is bulk SMS on Infobip?
Infobip lists SMS as a channel available through its usage-based pricing. The published materials do not publish a separate bulk SMS plan, rate, or volume limit. Ask sales how your intended SMS traffic is priced and whether any sender or number charges apply.
How much does text message marketing cost?
Infobip does not publish a starting price or a universal SMS rate. Its pay-as-you-go channel charges vary by destination, while numbers and senders require a sales quote. Request destination-specific rates and confirm any minimums or usage limits to calculate your text message marketing cost.