We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
Paid plans start at $29/mo. There's also a free plan.
Featurebase has a free plan, while paid plans start at $29 per seat/month when billed yearly. Growth is $29, Professional $59 and Enterprise $99 per seat/month; monthly-billing prices are not published on the vendor's site. The headline price is not the whole bill: Fibi AI Agent costs $0.49 per successful resolution, Copilot becomes $19 per seat/month after 10 free conversations, and outbound email is usage-based after 5,000 sends. A 10-day free trial is listed.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Individuals getting started |
| Growth | $29 | — | Fast-growing startups |
| Professional | $59 | — | Scaling and multi-team organizations |
| Enterprise | $99 | — | Large organizations |
Add-ons and overages
- Fibi AI Agent: $0.49 per successful resolution, charged once per conversation
- Unlimited AI Copilot: $19 per seat/month after 10 free conversations per seat/month
- Remove Featurebase branding: $69/month on Professional and Enterprise
- Outbound email: 5,000 included, then usage-based; overage price not published
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Growth | $29 | $145 | $290 | $725 |
| Professional | $59 | $295 | $590 | $1,475 |
| Enterprise (min. 5) | $495 | $495 | $990 | $2,475 |
02What the plan grid doesn't tell you
Fibi AI Agent
Fibi AI Agent costs $0.49 per successful resolution, charged once per conversation; total spend scales with resolved conversations.
Unlimited AI Copilot
Each seat gets 10 free Copilot conversations per month. Unlimited AI Copilot costs $19 per seat/month after that.
Outbound email overages
5,000 outbound emails are included; additional sends are usage-based, but the overage price is not published.
Branding removal
Removing Featurebase branding costs $69/month on Professional and Enterprise.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Individuals getting started | Free | It includes one seat, unlimited conversations, 50 help articles, one feedback board and 500 survey shows/month. |
| Fast-growing startups | Growth | At $29 per seat/month billed yearly, it includes five feedback boards, five roadmaps and Fibi AI Agent access. |
| Large teams needing more scale | Enterprise | It offers unlimited feedback boards and roadmaps; SSO and SCIM require at least five seats. |
04Is Featurebase worth the money?
Featurebase earns a look if you want support, help-center, feedback and outbound tools in one suite; Fibi AI Agent is available from Growth. But the seat price can understate the total if AI resolutions or email volume are high, and monthly prices and email overage rates are not published here. We would compare the expected usage bill—not just the $29 entry price—before switching.
Featurebase pricing FAQ
How much does Featurebase cost?
The pricing details list Free at $0, Growth at $29, Professional at $59 and Enterprise at $99 per seat/month when billed yearly. The paid-plan prices are annual-billing monthly equivalents. Monthly billing is available, but its rates are not published on the vendor's site.
Does Featurebase have a free plan or trial?
Yes. The Free plan costs $0 and includes one seat, unlimited conversations, 50 help articles, one feedback board and 500 survey shows/month. A 10-day free trial is also listed; the published details do not specify which paid plan or features the trial covers.
Can I pay for Featurebase monthly?
Monthly billing is available, according to the published pricing details, but the monthly rates are not published there. The $29, $59 and $99 figures are per-seat monthly equivalents billed yearly, so do not treat them as confirmed month-to-month prices.
What extra AI and email charges should I expect?
Fibi AI Agent costs $0.49 per successful resolution, charged once per conversation. Unlimited AI Copilot costs $19 per seat/month after 10 free conversations per seat/month. Plans include 5,000 outbound emails, then charge usage-based rates; the overage price is not published.