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SugarSync’s appeal is syncing folders where they already live. But Reddit users report buggy desktop software, slow uploads, delayed support and outages that blocked remote access. One commenter also raised concerns about data encryption. The alternatives below cover privacy-focused storage, team drives and self-hosted platforms. None is confirmed here as a drop-in replacement for SugarSync’s existing-folder workflow, so check that requirement before moving files. Listed starting prices are not like-for-like comparisons; plan limits and terms matter.
01Why people leave SugarSync
Sync reliability complaints
Reddit users describe a buggy desktop app, slow uploads and lost confidence in file syncing. One user said an outage left files inaccessible remotely for three days.
Privacy concerns
A commenter said they were uneasy that data synced to SugarSync’s servers was not encrypted. If privacy is the reason you’re leaving, compare each alternative’s stated security features.
Slow support and access
The original poster said contacting support took a long time. Another user reported being unable to access files remotely during a major outage.
02The alternatives, ranked by fit
- Privacy-minded sharing
MEGAMEGAMEGA is the closest fit here for people prioritizing private file sharing alongside storage. The listing also calls out VPN access and folder sharing with access controls. It starts at $3.33 and has a free plan, according to the published pricing summary. Check its transfer limits and overages before moving a large library.
Trade-off: Transfer limits and overages can affect the value.
8.0/10from
€3.33/mofree plan - Encrypted team drive
SyncSyncSync is a better match if your main reason for leaving is encrypted file sharing for a team. Its listing highlights per-user cloud storage and branded client portals, with a starting price of $4.50. The published summary notes a three-seat minimum, so it may cost more than a solo user needs.
Trade-off: Three-seat minimum makes it a poor fit for many solo buyers.
7.4/10from
$4.50/mo - Private personal storage
Proton DriveProton DriveProton Drive is aimed at privacy-minded personal storage and includes a free tier, according to the published summary. Its listed starting price is $3.99. That makes it worth comparing if encryption and a no-cost starting point matter more than team workflows, but the summary says it is less convincing as an everyday drive.
Trade-off: Less convincing as a full-featured everyday drive.
6.2/10from
$3.99/mofree plan - Self-hosted file control
NextcloudNextcloudNextcloud suits organizations with self-hosting expertise that want control over their platform, rather than another managed storage service. The listing also describes files and collaboration together, with a free plan and a $3.50 starting price. It is a candidate for teams willing to handle setup and upgrades themselves.
Trade-off: Setup and upgrade complaints make it a higher-effort switch.
6.3/10from
€3.50/mofree plan - Business content workflows
BoxBoxBox makes more sense when SugarSync is being replaced by a business content platform, not just personal file sync. Its listed strengths include secure content collaboration, document workflows and AI on business content. It starts at $4.50 and has a free plan, but seat minimums and unpublished add-on prices complicate budgeting.
Trade-off: Seat minimums and unpublished add-on prices muddy the total.
7.4/10from
€4.50/mofree plan - Governed business files
EgnyteEgnyteEgnyte is aimed at teams with complex content governance, large project files or AI workflow controls. That is a more specialized replacement than SugarSync, but it may suit organizations that need those controls. Its listed starting price is $22; scrutinize the per-user bill before switching.
Trade-off: The per-user bill may be high for smaller teams.
7.2/10from
$22/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 SugarSync SugarSync (current) | 5.8 | $45.83/mo | No | Teams syncing existing folder structures |
| MEGA MEGA | 8.0 | €3.33/mo | Yes | Privacy-minded file sharing |
| Sync Sync | 7.4 | $4.50/mo | No | Teams that need encrypted file sharing |
| Proton Drive Proton Drive | 6.2 | $3.99/mo | Yes | Privacy-minded personal file storage |
| Nextcloud Nextcloud | 6.3 | €3.50/mo | Yes | Organizations with self-hosting expertise |
| Box Box | 7.4 | €4.50/mo | Yes | Teams needing secure content collaboration |
| Egnyte Egnyte | 7.2 | $22/mo | No | Teams with complex content governance |
Questions people ask
Which SugarSync alternative keeps files in their existing folders?
The published summaries do not confirm that any listed alternative syncs folders in place the way SugarSync does. Nextcloud offers a self-hosted platform, but that alone does not establish the same folder workflow. Before switching, check the product’s documentation for how it handles existing directories and test your required setup.
Which alternative should I compare for privacy?
MEGA is listed for privacy-minded file sharing, Sync for encrypted team sharing, and Proton Drive for privacy-minded personal storage. Their starting prices are $3.33, $4.50 and $3.99 respectively; MEGA and Proton Drive have free plans in the published summaries. Compare the current plan terms and security details before moving data.
Are these alternatives cheaper than SugarSync?
The published SugarSync summary lists a starting price of $45.83, but it does not specify the billing period or comparable storage allowance. Alternatives list different starting prices and plan terms, so the figures are not a direct comparison. Check current pricing, storage limits and any seat minimums before deciding.