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If ADP’s onboarding or support is pushing you out, the right replacement depends on what you actually use. Gusto and SurePayroll target small-business payroll; QuickBooks Online Payroll suits businesses already using QuickBooks; broader HR options include Paycom, Paychex, Paylocity and Justworks. ADP’s listing starts at $39, but says most pricing is hidden. The alternatives’ starting prices are not necessarily comparable plan-for-plan, so check the quote, service terms and migration requirements before signing.
01Why people leave ADP Payroll
Spreadsheet-heavy onboarding
One r/humanresources poster described two calls and multi-tab spreadsheets after submitting documents; a commenter said implementation can require substantial work.
Sales-to-fit gaps
A commenter said ADP promised POS compatibility that failed, taking months to resolve; another small-business poster reported difficulty getting accepted.
Support and exit risk
Reddit users report poor support and difficult offboarding; one poster said they missed a 30-day cancellation window and were charged £3,500.
02The alternatives, ranked by fit
- Small teams, one state
GustoGustoGusto is a fit if you want payroll and HR tools together for a small team in one state, with time tracking as an option. Its listing starts at $49, giving you a published starting point to compare with ADP’s $39 listing, although neither figure guarantees your actual quote. Consider it when the goal is a small-business-oriented alternative, not simply the lowest headline price.
Trade-off: Per-person pricing and reported support complaints can complicate the value calculation.
6.3/10from
$49/mo - QuickBooks users
QuickBooks Online PayrollQuickBooks Online PayrollIf your business already uses QuickBooks accounting, QuickBooks Online Payroll keeps payroll and accounting in the same product family. The listing starts at $25 and includes payroll tax filing; contractor-only payroll is listed for up to 20 contractors. That makes it a practical alternative to assess when accounting fit matters more than replacing ADP with another broad HR suite.
Trade-off: Per-employee pricing and reported issues are reasons to check the full cost and service terms.
5.8/10from
$25/mo - Straightforward payroll
SurePayrollSurePayrollSurePayroll targets small businesses with straightforward payroll and automatic tax filing, and also covers households paying one in-home employee. Its listing starts at $20, below the listed ADP starting price, but that is not a like-for-like quote. It is worth comparing if you need core payroll rather than a broader HR bundle.
Trade-off: Verify the actual price and plan details before moving.
6.2/10from
$20/mo - HR and payroll workflows
PaycomPaycomPaycom is aimed at organizations consolidating HR and payroll, with employee self-service and automated payroll workflows in its listed fit. Consider it if you want to evaluate another system around those combined workflows rather than choose on starting price alone. Pricing is not published on the vendor's site, so request a quote before deciding whether it beats your ADP offer.
Trade-off: You need a quote to judge value; no starting price is listed.
6.5/10from
Custom - Payroll and benefits
JustworksJustworksJustworks is listed for small US teams that need payroll and HR, businesses bundling benefits administration, and companies hiring internationally. Its listing starts at $8, but that figure alone does not establish your total payroll or benefits cost. Compare it with ADP if you want to assess a payroll-and-HR bundle that also includes benefits administration.
Trade-off: Budget for possible benefits cost increases.
7.2/10from
$8/mo - HR advisory and PEO
PaychexPaychexPaychex is an option if you want payroll and HR together and are considering HR advisory services or PEO services. That broader bundle may suit a different buying brief than a payroll-only replacement. The listing does not publish a starting price, so ask for a detailed quote and compare the included services with your ADP plan before treating it as an alternative on cost.
Trade-off: Pricing is opaque, and Reddit feedback is a caution rather than a product verdict.
6.2/10from
Custom - Broader HR workflows
PaylocityPaylocityPaylocity is listed for employers consolidating HR and payroll workflows, including organizations that want finance and IT alongside HR. Consider it if your search is for a broader operating system, not just a new way to run payroll. Its pricing is not published on the vendor's site, so request a detailed quote and make service commitments part of the comparison.
Trade-off: Custom pricing makes upfront cost comparison difficult.
5.9/10from
Custom
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
| 5.2 | $39/mo | No | Businesses needing payroll and HR | |
| 6.3 | $49/mo | No | Small teams running payroll in one state | |
| 5.8 | $25/mo | No | Businesses already using QuickBooks accounting | |
| 6.2 | $20/mo | No | Small businesses with straightforward payroll | |
| 6.5 | Custom | No | Organizations consolidating HR and payroll | |
| 7.2 | $8/mo | No | Small US teams needing payroll and HR | |
| 6.2 | Custom | No | Businesses wanting payroll and HR together | |
| 5.9 | Custom | No | Employers consolidating HR and payroll workflows |
Questions people ask
Is ADP similar to QuickBooks?
They overlap on payroll, but the pricing page emphasize different fits. ADP offers broad payroll and HR options; QuickBooks Online Payroll is especially relevant to businesses already using QuickBooks accounting and includes payroll tax filing. The listings do not establish feature-by-feature parity, so compare the exact plans and service terms.
What is the best payroll software for small businesses?
There is no single best fit in these listings. Gusto targets small teams running payroll in one state and starts at $49; SurePayroll targets straightforward small-business payroll and starts at $20; QuickBooks Online Payroll starts at $25 and suits existing QuickBooks users. Check the plan details and total price for your business.
Does ADP do payroll?
Yes. The pricing page describes ADP as offering broad payroll and HR options across multiple business-size plans, with a starting price of $39. It also says most pricing is hidden. Ask ADP for the price and terms of the specific plan you have, then compare those details with any replacement quote.
