TimeTap review

TimeTap is appointment scheduling software for businesses that need more than a basic booking page. It lets teams build customizable booking sites and forms, manage staff calendars under one organization login, and automate messages around appointments. Customer information collected through booking forms can be saved to client profiles or appointment details.

The feature set also covers waitlists for classes, calendar syncing, and travel-time adjustments. TimeTap says its calendar sync adjusts availability when appointments are booked on a work email calendar or in TimeTap. Its travel-time calculator uses Google Maps to account for trips between appointment locations.

The pricing page lists a 14-day free trial, but no free plan. It shows Team Professional and Team Business prices with annual billing; the monthly-billed rates are not stated. That distinction matters if you are comparing the listed prices with another scheduler’s month-to-month cost.

TimeTap’s main strength is the range of scheduling details it can handle in one system. Teams can combine staff booking pages on one site, collect custom information during booking, and keep that information with client profiles or appointment details. Automated emails and texts can cover reminders, follow-ups, next steps, or annual appointments.

The plan details also make some differences clear. Team Professional is listed at $22.45 per month with annual billing and includes two-way calendar sync, custom booking forms, client management tools, up to 2GB of storage, and email support. Team Business is listed at $40.45 per month with annual billing. It adds an automatic waitlist, travel-time calculator, automated email triggers, up to 10GB of storage, and phone and priority email support.

That makes the higher tier easier to assess if waitlists, travel between appointments, or automated email workflows are essential. Enterprise lists unlimited locations, tiered accounts, SSO login, and unlimited storage for organizations with more customized needs.

The biggest pricing caveat is that the listed monthly prices are for annual billing. The pricing page also offers a Paid Monthly option, but its monthly-billed rates are not stated. We would not compare $22.45 or $40.45 directly with a competitor’s month-to-month price without confirming the billing terms.

There is no free plan, only a 14-day trial. Storage is capped at 2GB on Team Professional and 10GB on Team Business; unlimited storage is listed only for Enterprise. Enterprise pricing is not published, so teams that need unlimited locations, tiered accounts, or SSO cannot estimate that tier’s cost from the published pricing details.

The plan information also does not state staff or appointment caps, or whether every feature outside the listed inclusions is available on every tier. If those limits affect your setup, confirm them with TimeTap before switching.

The pricing page lists Team Professional at $22.45 per month with annual billing and Team Business at $40.45 per month with annual billing. That is an $18 monthly-equivalent jump—about 80%—for features including automatic waitlists, travel-time calculation, automated email triggers, more storage, and phone support. Team Professional includes 2-way calendar sync, custom booking forms, client management, up to 2GB of storage, and email support. Team Business raises the storage limit to 10GB and adds phone and priority email support.

The page also offers monthly billing, but does not state those rates. Enterprise pricing is not published; its listed features include unlimited locations, tiered accounts, SSO, and unlimited storage. A 14-day free trial is available, but there is no free plan. The pricing information lists no add-ons. Before comparing costs, confirm the billing term and ask for an Enterprise quote if needed.

A move to TimeTap may involve more than importing appointments. Its custom forms, customer profiles, staff calendars, waitlists, reminders, calendar sync, and travel-time settings all need to match your current workflow. Treat those as items to map and configure; the published materials do not describe an import process or say which data can be transferred automatically.

Leaving requires the same checks in reverse. TimeTap’s data-export options, formats, and account-closure terms are not published on the vendor's site, so confirm what you can export—including client records and appointment history—before committing. That makes lock-in risk unclear, not proven. We also have no Reddit posts or comments in the published material, so we can’t responsibly say what users report as reasons for leaving. Ask support about migration and export in writing, and test a representative booking workflow during the 14-day trial before moving a team.