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Most buyers should pick Splashtop.
Choose Splashtop for lower-priced remote access and support: its Solo plan is $6 per month, while TeamViewer Remote Access is $24.90 per month with annual billing. Choose TeamViewer if AI-assisted issue resolution and its asset, mobile-device, and monitoring tools matter more. Splashtop lists stronger ease-of-use and support scores in the published reviews. Compare plan limits closely: free options differ, and neither product’s monthly billing rates are published.
01Side by side
| TeamViewer | Splashtop | |
|---|---|---|
| Starting price | $24.90/month, annual billing; Remote Access | $6/month for Solo remote access |
| Free plan | Personal use only; one user, three managed devices | Free plan listed; Packr covers up to 100 endpoints |
| Best for | Teams wanting AI-assisted IT support and management | Lower-cost remote access and endpoint support |
| Core strength | AI issue resolution, asset and device management | Remote access, support, and endpoint management |
| Learning curve | Ease-of-use review score: 5/10 | Ease-of-use review score: 8/10 |
| Integrations and data | Tensor offers enterprise integrations; details are custom | Enterprise lists SSO, SIEM logging, and on-prem option |
| Team and seat costs | $120.90/month annual billing; up to 15 users | $8.25/user/month annual billing for Pro |
| Support | Support review score: 4/10 | Support review score: 7/10 |
TeamViewer Choose TeamViewer if
- Choose TeamViewer if AI-assisted issue resolution is a priority.
- Choose TeamViewer if you need asset and mobile-device management.
- Choose TeamViewer if its listed user and device limits fit.
Splashtop Choose Splashtop if
- Choose Splashtop if lower-priced remote access matters most.
- Choose Splashtop if you need SSO or SIEM logging on Enterprise.
- Choose Splashtop if its support and ease-of-use review scores matter.
02Pricing compared
Splashtop is the lower-cost pick for basic remote access: Solo is listed at $6 per user per month with annual billing, versus TeamViewer Remote Access at $24.90 per month, also with annual billing. Neither product publishes a month-to-month rate. Splashtop lists Pro at $8.25 and Performance at $12.42 per user per month; its SOS support plan is $259 or $399 per concurrent technician per year, depending on the license.
TeamViewer’s annual-billed Business plan is $50.90 monthly and allows one licensed user, one concurrent connection, and up to 200 managed devices. Premium is $120.90 for up to 15 users and 300 devices; Corporate is $245.90 for up to 30 users, three connections, and 500 devices. TeamViewer’s free plan is limited to personal, non-commercial use. Splashtop lists a free plan, but the published pricing details don’t specify its terms.
03Features and depth
Both products cover remote access and support, but their emphasis differs. Splashtop lists unattended and on-demand support for computers and mobile devices, plus endpoint management, patching, software deployment, and security controls including two-factor authentication, endpoint MFA, session audit logging, and end-to-end encryption. Its Enterprise options include SSO and SIEM logging, with an on-premises option listed.
TeamViewer’s differentiator is Tia, its AI assistant for predicting, preventing, and resolving IT issues. The company says Tia learns from support sessions, creates session summaries, and uses them to help build automations. TeamViewer also lists asset management, mobile device management, device monitoring, and endpoint protection. Some capabilities come as add-ons, and prices for those add-ons are not published.
For support-team sizing, compare limits rather than feature lists alone. TeamViewer’s Remote Access plan allows one concurrent connection, while Corporate allows three. Splashtop SOS supports unlimited on-demand computers and mobile devices, but its listed managed-computer allowances and technician pricing vary by license.
04Ease of use and learning curve
The published reviews favor Splashtop on ease of use: it scores 8, compared with TeamViewer’s 5. Those scores are a directional signal, not a guarantee that either product will fit your workflows. The reviews also give Splashtop a higher support score, 7 versus TeamViewer’s 4, while both score 8 for features.
Plan complexity may matter as much as the interface. TeamViewer separates remote access from team plans with different user, connection, and device caps. Splashtop separates access, SOS support, and endpoint-management add-ons, with some pricing unpublished. Map your technicians, concurrent sessions, and managed devices to the plan before switching.
Questions people ask
Is Splashtop cheaper than TeamViewer?
For basic remote access, yes, based on listed annual-billed prices: Splashtop Solo is $6 per user per month, while TeamViewer Remote Access is $24.90 per month. Neither publishes month-to-month rates. Support plans are structured differently, so compare technician pricing and device allowances before deciding.
Do both products have a free plan?
Both list a free option, but the published details differ. TeamViewer Free is for personal, non-commercial use, with one user and up to three managed devices. Splashtop’s free-plan terms aren’t specified in the published pricing details, so confirm what its free option covers.
Which is better for endpoint management?
It depends on the tools you need. TeamViewer lists asset management, mobile device management, monitoring, and endpoint protection, with some capabilities sold as add-ons. Splashtop lists patching, software management, and device health monitoring through endpoint-management offerings; pricing for several add-ons is not published.
Which product supports more concurrent connections?
TeamViewer lists one concurrent connection on Remote Access, Business, and Premium, and three on Corporate. Splashtop’s published plan details price SOS per concurrent technician, but don’t give a comparable concurrency cap across its access plans. Check the specific license for your team’s session needs.